Reseñas
Michele
I had 3 men do my move on March 22, 2018 I had another move the week before and I asked for the same crew. Two out of the 3 came this time. David and Sean were excellent, and took great care with my furniture. The other person on the crew was not as careful. The first item picked up the drawer came flying out. It was damaged at the top. The same person was tightening srews on another piece of furniture, and the screw went through the other side. Another incident the same day the other two guys yelled to avoid another mishap. The guy was nice and polite, but after that I didn't want him touching my furniture... I didn't want to say excellent in my survey because of him, but I didn't want the other guys to have a diminished rating because of him. He just needs more training to be careful
John
Showed up early, very polite
Took care of furniture, worked quickly. Very impressive!!
Took care of furniture, worked quickly. Very impressive!!
Response
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<div>Thank you John for the 5-star rating! We strive to impress our customers, and we're glad we hit the mark with you! Best of luck to you!</div>
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<div>Thank you John for the 5-star rating! We strive to impress our customers, and we're glad we hit the mark with you! Best of luck to you!</div>
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Vanessa
Efficient, on time and courteous. Movers finished earlier than expected.
Response
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<div>Thank you Vanessa for rating us 5 stars! We do try to get the job done quickly and we're glad you're happy with our moving services.</div>
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<div>Thank you Vanessa for rating us 5 stars! We do try to get the job done quickly and we're glad you're happy with our moving services.</div>
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Colleen
The guys that came to move me were professional, kind, thorough, careful and worked efficiently. I am very happy with the service provided.
Response
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<div>Colleen, we are so pleased you're happy with our moving services. Thank you for the 5-star rating!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Colleen, we are so pleased you're happy with our moving services. Thank you for the 5-star rating!</div>
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Jeffrey
I would definitely use Two Men and a Truck again. They were great. They kept telling me their job was to make the customer happy. I know I will be moving in a couple of year after I build a home and I will be using them to do a complete move packing, boxing, and moving.
Response
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<div>Jeffrey- you are right, our job IS to make customers happy! We're so glad you are pleased and look forward to working with you again. Thank you for the 5 stars!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jeffrey- you are right, our job IS to make customers happy! We're so glad you are pleased and look forward to working with you again. Thank you for the 5 stars!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Emily
The movers did not want to be there. They claimed to work faster if they hadn't worked 14 hours the day before. This is not my problem but I ended up paying for movers goofing off, sitting down and working when they wanted to do so. I had to babysit them to ensure they were moving forward. Poor attitudes, unprofessional and disrespectful of my time and belongings.
Response
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<div>Emily, we are very sorry to hear that we did not meet your expectations. Often our movers do work long days, but they also know this is a requirement. In these cases, we try to schedule a lighter job for them the next day, though it is not always possible. Regardless, they should not be complaining, and they usually do not. We apologize for your experience and have passed your comments along to our manager.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Emily, we are very sorry to hear that we did not meet your expectations. Often our movers do work long days, but they also know this is a requirement. In these cases, we try to schedule a lighter job for them the next day, though it is not always possible. Regardless, they should not be complaining, and they usually do not. We apologize for your experience and have passed your comments along to our manager.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jac E
Brendon and John were excellent. They were helpful, courtious, thoughtful and patient. I would hire them again in a heartbeat. Their workers on the delivery end were not able to help them. They just dug in and got the job done anyway.
John
Nicole handled all the office/up front affairs vey well. Took the time needed to get things going and was quickly available if I had questions. When I needed a last minute schedule change, the office staff handled it within minutes. The entire moving team was very courteous, explained everything well, was careful with our furniture, asked questions when needed, and were efficient with the entire process. The entire move was handled carefully and efficiently, and came in under the estimate. Two Men and a Truck will get my full recommendation to others who are moving.
Response
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<div>John, thank you for choosing TWO MEN AND A TRUCK Mesa! We are so happy that YOU are happy! Thank you for the 5-star rating.</div>
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<div>John, thank you for choosing TWO MEN AND A TRUCK Mesa! We are so happy that YOU are happy! Thank you for the 5-star rating.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Danielle
I would definitely use them again. The two men that helped with my daughters move were professional, friendly, took very good care of her belongings, and were a pleasure to work with.
Response
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<div>Thank you Danielle for the 5-star rating! We are glad all went well with your daughters' move and hope to work with you again soon.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Danielle for the 5-star rating! We are glad all went well with your daughters' move and hope to work with you again soon.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sylvia
The schedulers in the office explained everything thoroughly beforehand. Their estimate was almost exactly right on. The movers were on time, very nice and helpful. Everyone made this move very easy for me. I would use this service again in the future.
Response
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<div>Thanks Sylvia for the 5-star rating! We do try to make the move as easy as possible for our customers. We look forward to working with you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks Sylvia for the 5-star rating! We do try to make the move as easy as possible for our customers. We look forward to working with you again!</div>
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