Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Jean
Two young men arrived promptly and moved my large glass top coffee table so we could change the rug underneath. It was much too heavy for us and they did it quickly. They also rotated our very heavy mattress which took them 5 minutes!Both young men were very pleasant and professional and I would not hesitate to call them again!
Response
Thank you for the great review, Jean! We’re so glad to hear our team was prompt, professional, and able to quickly help with your heavy items. We truly appreciate your kind words and are happy to be there whenever you need a hand. Thank you for choosing TWO MEN AND A TRUCK!
anthony
While you started off well, a few hours in y'all did a lot of standing around before finishing. Your truck broke down with our stuff in it, so we had to wait another day for it while you switched trucks. You laid a rip in the leather of our recliner and broke several wine glasses. We're still opening boxes and will keep track of what's broken. We are underwhelmed to say the least.
Response
We are very sorry for the delays, equipment issue, and the damage to your belongings. That is not the level of service we strive to provide.
We understand how frustrating it must have been to experience a delay of an additional day due to the unexpected truck breakdown. In an effort to help offset the inconvenience, we waived the travel fee.
Your feedback regarding time spent on-site is equally concerning, and we are addressing this with the crew to ensure better efficiency and communication moving forward.
Please continue documenting any damaged items as you unpack. We would like the opportunity to make this right, please contact our office directly so we can begin the claims process and work toward a fair resolution.
We truly regret your experience and appreciate you bringing these issues to our attention.
We understand how frustrating it must have been to experience a delay of an additional day due to the unexpected truck breakdown. In an effort to help offset the inconvenience, we waived the travel fee.
Your feedback regarding time spent on-site is equally concerning, and we are addressing this with the crew to ensure better efficiency and communication moving forward.
Please continue documenting any damaged items as you unpack. We would like the opportunity to make this right, please contact our office directly so we can begin the claims process and work toward a fair resolution.
We truly regret your experience and appreciate you bringing these issues to our attention.
Shannon
Everything went so smoothly!! The whole team was wonderful!!! would highly recommend!!
Response
Hello Shannon, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
Barbara
My team was excellent, friendly, polite, very professional. Kendrall called me from the office to give me a heads-up they were on their way. They introduced themselves upon arrival. They loaded and unloaded my items expedtiously. Placed boxes in rooms as labeled and set furniture where I wanted. Kendrall, Sean & Wesley are a great team. Highly recommend them.
Gerri
Our team really hustled to get the job done, but they were still very careful with our things. Everything went smoothly. The guys were very nice!
Elizabeth
The movers I had were great! Very quick and efficient especially in my new apartment with a narrow staircase. Reasonable price and very worth it!
Beth
Absolutely outstanding experience beginning to end.Tina at office put me at ease, answered questions and set us up quickly.She was great with follow up questions/concerns.Our three men movers were professional, friendly/on tasks.Lead guy was great answering questions, ensuring all prolonging were wrapped/packed secure.The same care and energy was present at move in destination. Strongly recommend!
Rebecca
Brian is awesome helping to set up the pickups & giving me estimates. He helped get me some bubblewrap, which was sooo helpful with the delicate items we were packing.
Moving crew was also very good. They knew what they were doing. Derek did a good job organizing. The crew also did an excellent job with removing two large mirrors. They had to improvise on how to get them out of the room.
Moving crew was also very good. They knew what they were doing. Derek did a good job organizing. The crew also did an excellent job with removing two large mirrors. They had to improvise on how to get them out of the room.
Response
Thank you so much for the detailed feedback! We’re glad to hear Brian was able to help with estimates and provide the materials you needed to protect your delicate items. It’s also great to hear Derek and the crew delivered a smooth, well-organized move—especially when handling challenging items like those large mirrors. We truly appreciate your trust in our team and are grateful for the opportunity to help with your move! Thank you for choosing Two Men and A Truck!
Ginny
Nico, Jefari and team were fast friendly and professional. So grateful for their help.
Jessica
Matt and Theo were our moving team and they were fantastic. They were fast and efficient and they took care of our stuff. They had their work cut our for them with all the stairs but they were champs and did an awesome job. Not that I ever plan on moving again, but I would definitely use Two Men and a Truck again. The office staff was also very helpful and polite and answered all of our questions.
Response
Thank you so much for the great review! We’re thrilled to hear Matt and Theo took such great care of your belongings and handled all those stairs like pros. We’re also glad our office team was helpful throughout the process. We truly appreciate your kind words and support!
