Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Heather
You guys were great as always!
Response
Thank you so much! We’re thrilled to hear you had another great experience with us!
Muhammad
your team broke the furniture and on top are charging us double the amount from what was agreed upon.
Response
We're sorry to hear that your move was not what was expected. However, I do need to add that there were about 30 more items than what you the original estimate covered, necessitating more time to move said additional items. Additionally, some of the larger items were extremely heavy, to the point where some of our most experienced and tenured movers stated that they haven't moved items like that before. The additional items and the extreme weight of the items were not disclosed to our CSR's during the booking process. We have sent you a claims form for the damages, and will process your claim according to TX DMV standards and guidelines.
Candace
Communication was great and the team arrived on time. Nate and Brady were literally amazing, respectful of the property and easy to work with. Moving is stressful and they just jumped in and made it a seamless process.
Response
We appreciate the feedback of your frontline staff, and we will be happy to share that with Nate and Brady. Thank you for choosing TWO MEN AND A TRUCK.
Alexander
Excellent service! Movers were respectful, careful and efficient. I would use again and recommend to others.
Dan
Our moving team was fantastic, handling moves from two separate walk-up apartments professionally, quickly, and safely. They were not only on-time, but early for both steps of the move, and we really appreciated their help with our move! 10/10, will call Two Men and a Truck again.
Stephanie
Carmine and Brendan did a phenomenal job! Arrived early, packed everything perfectly and quickly unpacked the truck.
Response
Hi Stephanie. Thank you so much for your great feedback. We're thrilled that you were pleased with our moving team. We hope to see you back in the future. Have a great day!
Jennifer
Movers were super nice guys. When I called to say an estimate of items in the home that needed to be moved I stated it would be a whole house. Apparently the truck was filled and the movers told the Supervisor of the home that they weren't moving the other items because they weren't on the list... leaving behind items that had to be moved by our agency, when we paid you to move them.
Response
We're truly sorry to hear about your experience, Jennifer. Thank you for booking a second move allowing us to get the remaining items. Thanks also for allowing Jesse and Chris to do your junk removal. See you soon Jennifer!
Jean
I enjoyed all the workers & their high energy. They especially cared about us & our belongings. Unfortunately our crock pot ceramic insert was broken. I may have packed it incorrectly. The value was $35. Please consider reimbursing us this cost.
Response
Hi Jean, thank you for your kind words about the team—we’re glad they brought great energy and care to your move. We're sorry to hear about the crock pot and will be sure to pass along your request to the appropriate team for review.
Phil
Phil
The Two Men people were very helpful. The office experience was handled professionally and helpful. The actual crew that packed did a great job. The crew that did the move were very careful and super efficient. Would and recommend them all to anyone I know
The Two Men people were very helpful. The office experience was handled professionally and helpful. The actual crew that packed did a great job. The crew that did the move were very careful and super efficient. Would and recommend them all to anyone I know
Jessica
Brandon and Brendon were fantastic! They were fast, but super careful and efficient! There were multiple things I would be about to say something about, but they already knew what needed to be done. Fantastic guys, super friendly, communicative and nice. 10/10 would definitely recommend Two Men and a Truck, and I will make sure to use them again for my next move!
Response
Hello Jessica, Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!
