Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Alexis
Two men and a truck performed exemplary service. The teams were personable, positive, uplifting, and extremely professional. Every item was moved expertly and with placed with care, with completion time exactly as planned or earlier. I could not be pleased with my experience and will be using Two men and a Truck again!
Curtis
The crew I worked with made the process super easy and were very kind. We got it done in under two hours. Thanks again!
Response
We are happy to hear you had a great experience from start to finish! Thank you for your feedback, Curtis! If you need our haul away services please reach out for a free quote!
Crystal
We move often.
We would not call any other company to move us. They take such great care of our items like they are their own. Very courteous and kind and no matter what the ask they always accommodate.
We feel like the moving men and the office staff and Jason are like family and we are always treated with kindness and respect.
We would not call any other company to move us. They take such great care of our items like they are their own. Very courteous and kind and no matter what the ask they always accommodate.
We feel like the moving men and the office staff and Jason are like family and we are always treated with kindness and respect.
Katie
My experience with Houston Northwest and Tom was terrible. I was was charged for services I did not receive. Several damages incurred from the movers, start time was nearly 2 hours late. The move took “5.25 hours” when I have never had a team take more than 2.5 hours for any previous move. My couch was sweat stained and the franchise owner told me I “should not care about the expenses”.
Response
To Home Office customer care. We wlll not be responding to this customer. She is attempting to smear us through multiple social media platforms to justify her existence. Each discussion has different complaints and it is amazing that she did not inform Home Office that she claimed our employees were smoking weed during her move. This is a VERY important issue that she didnt even talk to the owner about except through social media smear tactics. She is unrealistic in her concerns and expectations. We have responded to other social media platforms to correct her untruths in her attempts to make her look honest and be the victim. She also failed to mention that we credited her over $250.00 on this move. We will be addressing her damage claims through the proper channels, Something that she wanted us to circumvent and provide an immediate refund or credit to this move. As you know, we do not deviate from the required procedures at the whim of a customer. She has failed to explain what services we charged her for that she didn't receive, Start times are not exact and are windows. Yes, we were 45 minutes late for her window, however it was explained that 5 of 18 personnel failed to show up for work that day. She also stated on social media that a mover just walked off, when in fact he had heat exhaustion and we stopped her move time. Something she failed to mention here. The estimate for her move is valid for the size. I cannot comment of the other multiple times she has moved in the past 2 years. Its obvious that she is a person that is just dissatisfied with everything in her life. We did not raise our voices or use profanity, like she did, when discussing things with her and have the recordings as proof that she was unreasonable, unruly and unprofessional.
Nora
Best move ever! Jonah and Jarrod were amazing, polite, respectful and very hard workers. Wouldn't hesitate to use you guys again and/or to reccommend to others. Thank you!
Todd
Team did a fantastic job. They asked questions and did all they could to help us make the move as efficient as possible .
Response
We’re so glad to hear the team went above and beyond to make your move efficient and stress-free. Asking the right questions and staying proactive is what we strive for with every move. Thanks for sharing your experience! Thanks for choosing TWO MEN AND A TRUCK!
Tiffany
Malik, Monte, and Mason were awesome. They went above and beyond with what was needed. They were careful with our items and placed them in perfect spots in the new place. Boxes were put in the appropriate rooms. They were friendly, professional, and had great senses of humor. Definitely satisfied with the service!
Response
Thank you for your feedback, Tiffany! We are happy to hear your team did a great job and will be sure to pass along the kind words! Do not forget we now offer junk removal if you need anything removed.
Chris
Joshua, Jacob and Carl did an outstanding job. They were very polite and professional and they handled my property like it was their own. I highly recommend all three of them.
Darin
Each of the movers was courteous and professional. Everyone worked well as a team and moved quickly. I wouldn't hesitate to use Two Men and a Truck again. Thank you all for a wonderful experience.
Response
Thank you, Darin! We’re so glad to hear our team was courteous, professional, and efficient. We appreciate your trust and look forward to helping you again in the future!
Angie
Both guys were kind and considerate. The one guy was obviously much more experienced and really busted his butt. They were careful with all of our belongings so as not to damage anything.
We were very happy with their work. They were careful, Easy to communicate with and just a great experience. Thanks so much for your help!!
We were very happy with their work. They were careful, Easy to communicate with and just a great experience. Thanks so much for your help!!
