Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Sue
ABSOLUTELY WONDERFUL!!!! My family members are sold customers. Prompt, courteous, kind, professional, just NICE!!! From the first return phone call AT NIGHT to the next cheerful morning follow-up to the crew advance notice courtesy call. You conclude with a check in to make sure service was satisfactory. You just provide first class and first rate service from start to finish.
Response
Thank you so much for this awesome review, Sue! We are always thrilled to help you and your family with whatever moving needs may arise! We hope to see you again soon!
Teresa
They did an amazing job every step of the way. Customer service was up front with costs and estimates. The team helping my move were friendly, helpful and professional. I appreciated that I was contacted during the move to make sure I was not having any issues. I was also contacted a couple days later to follow up with any questions, problems (there were none) or assistance. Great job!
Response
Teresa, thank you for your wonderful review! We're delighted to hear that you had an amazing experience from start to finish. Providing clear, upfront communication about costs and estimates is important to us, and we're glad our team delivered the friendly, helpful, and professional service you deserved throughout your move. It's especially rewarding to know that our check-in calls during and after your move helped give you added peace of mind. Thank you for choosing TWO MEN AND A TRUCK® and for trusting us with your move. We truly appreciate your kind words and support!
Vickie
Very pleased with the entire staff. Each person I talked with were very professional, informative and courteous.
The movers were very careful loading the truck, wrapping items, asking questions as they moved boxes.
The movers were very careful loading the truck, wrapping items, asking questions as they moved boxes.
Response
Thank you for the wonderful review! We’re glad to hear you had a great experience with both our office staff and moving team. Providing clear communication and helpful service from the first phone call through moving day is something we strive for every day.
We’re also happy to hear the movers took great care with your belongings by wrapping items carefully and asking questions along the way to make sure everything was handled properly. Thank you for choosing us for your move!
We’re also happy to hear the movers took great care with your belongings by wrapping items carefully and asking questions along the way to make sure everything was handled properly. Thank you for choosing us for your move!
Debra
The guys were awesome!
They kept a great, cheerful and helpful attitude all day! Awesome team. I will gladly recommend them to anyone!
They kept a great, cheerful and helpful attitude all day! Awesome team. I will gladly recommend them to anyone!
Michelle
Tommy and Josh were wonderful to work with.
Response
Thank you, Michelle! We're so glad to hear Tommy and Josh were wonderful to work with. We'll be sure to share your kind words with them. We truly appreciate your support!
Irene
We had a last minute move I was stressing out about and Two Men and a Truck made it so simple. The office staff were friendly and polite, and the movers were professional and efficient. Cost was lower than I expected - the office staff even helped me find the cheapest option for my situation. Great experience!
Response
Hello Irene. Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!
Daniel
Poor communication throughout the move: sales failed to explain the split order process and omitted requested unpacking. The moving crew arrived unprepared — missing supplies (boxes, tape, paper, floor runners, carpet protection, shoulder dolly) and unaware of unpacking duties, even arguing about it. A few loose items were damaged. Packing crew performed well.
Response
Daniel,
Thank you for your feedback and for giving us the opportunity to address your concerns.
Your services were scheduled as two separate appointments: a packing service on one day and a moving service on a different day. As a result, these were treated as two separate services. Prior to your move, you were sent two separate pre-move letters outlining the details and pricing associated with each service.
Regarding the unpacking service, this is a newer service offering for our franchise. When unpacking is requested and confirmed, a specific notation is added to the customer's order. While we discussed the possibility of unpacking services with you, that service was never formally confirmed, and therefore the appropriate notation was not added to the order. We apologize for any confusion this may have caused.
Additionally, the scope of the packing service changed between the time the move was booked and the day the packing service was performed. As a result, the packing crew did not arrive with enough materials to accommodate the expanded scope. We also apologize that this information was not properly communicated to the moving crew for the following day. After reviewing your experience, we have taken corrective action to improve communication between our teams and prevent similar issues in the future. We appreciate you bringing this matter to our attention.
We are pleased to hear that you were satisfied with the work performed by the packing crew. Thank you for choosing Two Men and a Truck, and we wish you all the best in your new home.
Thank you for your feedback and for giving us the opportunity to address your concerns.
Your services were scheduled as two separate appointments: a packing service on one day and a moving service on a different day. As a result, these were treated as two separate services. Prior to your move, you were sent two separate pre-move letters outlining the details and pricing associated with each service.
Regarding the unpacking service, this is a newer service offering for our franchise. When unpacking is requested and confirmed, a specific notation is added to the customer's order. While we discussed the possibility of unpacking services with you, that service was never formally confirmed, and therefore the appropriate notation was not added to the order. We apologize for any confusion this may have caused.
Additionally, the scope of the packing service changed between the time the move was booked and the day the packing service was performed. As a result, the packing crew did not arrive with enough materials to accommodate the expanded scope. We also apologize that this information was not properly communicated to the moving crew for the following day. After reviewing your experience, we have taken corrective action to improve communication between our teams and prevent similar issues in the future. We appreciate you bringing this matter to our attention.
We are pleased to hear that you were satisfied with the work performed by the packing crew. Thank you for choosing Two Men and a Truck, and we wish you all the best in your new home.
Ronda
Hassien and Trevon were polite, friendly, and fast! My move was very last minute because of a difficulty with my apartment complex, and they worked late on a Saturday evening. They did not complain and did everything they could to help during a very stressful situation.
Response
Ronda, thank you for your generous review. We are glad Hassien and Trevon were polite, friendly, and fast; we will ensure they receive your kind words! Thanks again for choosing TWO MEN AND A TRUCK®!
Debbie
We had a wonderful strong group of young men that worked very hard to move my mother. I would recommend them for your next move.
Response
Thank you, Debbie!
Jalon
The guys came in and were extremely professional and quick. Got all of my belongings to my new apartment without a scratch. My elevator broke before the move and the moving team used great teamwork to get the job done really fast. Highly recommend these guys!
