Reseñas

One of the guys named Andrew was very friendly and helpful. The other mover was not friendly or accommodating. He seemed a little put out if I asked him to move or do anything and I felt awkward. I have had your company before and had a great experience but not this time. He seemed to take pride in telling me the things he couldn't move or do for me. He didn't ask where I wanted things, didn't plug in the couch, didn't plug in my bed and he didn't tell me, I had to ask. When I asked him to move the couch back a foot he didn't say sure or anything just not friendly or accommodating. Andrew seemed nice enough but the other guy was definitely calling the shots. Our sofa sectional also has 2 small punctures on one end like something in the truck damaged it that we would like addressed.

I would have given much better results if it hadn’t been for them breaking my recliner and saying it was just loose. It wasn’t coming apart easily so he just yanked it off and then when he tried to put it back together he admittedly said “oh it’s fine, it’s just loose” well it’s not loose, it’s broken! Would I use this service again? Probably, they were very fast and super friendly. They did treat the rest of my things with delicate hands especially my antiques.

This was my first experience with your company. It was a pleasant experience from start to finish. Everyone I worked with was polite and professional. They kept me informed every step of the way. They moving crew was on time and very expedient during the entire process. One mishap did occur during the move resulting in a damaged dresser but that is currently in the process of being rectified in an acceptable and timely manner. Kudos to your overall customer service. I will highly recommend Two Men and a Truck to anyone that I know that may require the services of a moving company and I will certainly use you again in the event that I have a need in the future as well.

Multiple knicks in our trim and on our hallway walls after moving. Our hardwood floor was full out knicks that will not come out. They did not lay a mat down on the floor to protect it. The whole point of us hiring movers was so that our appliances would be moved in a professional, protected manner. We wish we would have moved ourselves to avoid damage. Would not recommend your services to anyone in the future.

The movers did not put on foot booties as they walked across my living room carpet. I noticed a few markings/dents on the head and foot boards of my bed and the wardrobe. Surprised the movers didn't use lifting straps for the heavy pieces of furniture.

A sculpture piece I made was broken in several parts due to a box being set on top of it. The sculpture didn't have a lid and it was protruding from the container. I was very disappointed with that. Then I saw my dresser in the closet. It has a lighter wood inlay around the edge of each drawer. I think they must have saran wrapped it and it pulled a lot of the inlay off. It looks so ugly now. I will send pictures of both to make a claim. As for the walls they look great and didn't bump into anything. The office people were super!

Unhappy with handling of expensive furniture. Set dining room table on edge on concrete. Broke glass in concatenate. Have not heard from them in two weeks on my gun cabinet.

They messed up a couple of my pieces of furniture... just sayin... there are scratches and dents in them... but stuff happens

Fantastic! I actually left a crystal wine glass in a china cabinet by mistake, but the movers were so careful that the glass arrived at the new house intact - standing upright in the cabinet. The office team gave me excellent advice for how to prepare for an efficient move and the moving team was fast as well as careful. My only critique: I did find a few dings on door frames at the old house that I needed to go back and touch up.

Movers did an excellent job on everything except the mirror on our dresser, I pulled out the dresser to plug in a light and the mirror was loose
and the only screw in it was loose and fell out. So know I have a dresser that I can't move without the mirror moving and could fall.