Reseñas

01/01/2020

Karen

out of 5 stars
The two young men did a really nice job setting up the bed. Very polite.

I do have a question on an additional charge that was added to our bill yesterday. Please call.
Response
Hi Karen,
It was great speaking with you today. I'm so glad that your move went well. Please call when you need more help.
01/01/2020

STEVE

out of 5 stars
This was a great experience. Mandi was very professional. She answered all my questions and made the process easy to understand. The moving team were great. They were pleasant and professional and made quick work of what we needed done. We will definitely use Two Men and a Truck again. Thank you.
Response
Hi Steve,
We're so glad that you had a great experience. If Mandi, or any of our Customer Service Representatives, can help in the future, please give us a call.
12/25/2019

Kurt

out of 5 stars
My only complaint was simply this...

I asked for your "A team". Two of your best movers. Maculley was great, but the other gentleman, although he did fine, shared with me that he only had 3 more days with your company. It showed. Not in sloppiness, but in effort. they both cared for the furniture, and walls, and surroundings, but the "shortimer" lacked the extra effort that Maculley had.

I blame the gentleman that came to give us our quote, or management because I asked him specifically for two of your best. He agreed to pass it along to management. Either he failed, or they failed.

Overall, my possessions where handled with care, and I am satisfied. But, do not promise something, then fail to follow through. It doesn't show the customer the proper respect they deserve.

Thank you.
Response
Hi Kurt,
Thank you for your input and time. I'll be sure to have a conversation with our training manager. If you would like to discuss this further, please call our office at 920-757-4040.
12/25/2019

Steve

out of 5 stars
Great job all around! very satisfied. The crew were expedient, helpful, friendly, professional, and very dedicated to the job.
Response
Hi Steve,
We're so glad that your move went well. We'll be glad to help with your next move, should the need arise.
12/24/2019

Mary

out of 5 stars
Wonderful young men, very attentive to my elderly mothers needs. Thank you!
Response
Hi Mary,
We believe that we should treat our customers as if they are our own family members. So helping your mother was a joy for us. If she needs us again, just give us a call.
12/24/2019

Jennifer

out of 5 stars
The men who moved my Mothers items were exceptional!! Very precise and handled everything with great care. Very professional and respectful. we would use them hands down over any other moving company.
Sincere thanks!
Karen Willett
Response
Hi Karen and Jennifer,
Thank you for thinking of us to help with your mom's move. If you need us again, we'll be glad to help.
12/22/2019

Heather

out of 5 stars
I don't remember who I talk to on the phone, but she was great and understanding. I needed help moving a refrigerator from basement to kitchen and old one to basement. I knew it would be quick and it was. The guys were very polite and understanding of what I needed. Should I need something like that again I would call you guys again. Trying to get help from friends can cause headache and anger. Calling you guys is worth every penny and saving friendships or family headaches.
Response
Hi Heather,
Thank you for your kind words. We've all been in the position of needing something moved, and our friends aren't available. So glad that we could be there for you.
12/20/2019

Robert

out of 5 stars
Crew did a great job. They were careful with our heavy items, worked fast. I’d use them again
Response
Hi Robert,
Thank you for taking the time to let us know how we did. If you need us again, we're just a phone call away.
12/20/2019

Michael

out of 5 stars
Your team did a great job. They were very professional and fast. I will call you guys again when I move.
Response
Hi Michael,
We are glad that our team did a great job for you. We'll be glad to help with any of your future moves.
12/15/2019

Michael

out of 5 stars
We were extremely pleased with every step of our dealings with Two Men and a Truck. The initial phone call provided useful information, guided us through the process and was informative and professional. When "our' two men arrived, they were efficient, helpful, friendly but very hard-working. From the moment they started carefully packing our things, they were very busy! When my husband and I tried to adjust something, they politely let us know that they were here to help with each placement of furniture. We are SO glad that John and Reuben were the Two Men assigned to our move. Please be sure to again thank them for us!