Reseñas
Stephen
I would use two men and a truck again for my next move.
Response
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<div>Stephen,<br/><br/>It is great to hear that you will be using us for your next move. The movers worked very hard to provide you the best moving experience. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Stephen,<br/><br/>It is great to hear that you will be using us for your next move. The movers worked very hard to provide you the best moving experience. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Donna
My crew of three was awesome!! They arrived on time, were patient with my questions, took great care of my furniture and got done earlier than the estimated time. I would definitely use Two Men and a Truck again and the same crew too!
Response
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<div>Donna,<br/><br/>Thank you for your review. The moving crew worked very hard to provide you the best customer experience. They know that moving is hard, so they aim to make the process as smooth and stress free as possible. We appreciate the endorsement as well. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Donna,<br/><br/>Thank you for your review. The moving crew worked very hard to provide you the best customer experience. They know that moving is hard, so they aim to make the process as smooth and stress free as possible. We appreciate the endorsement as well. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nancy
I met the crew with the statement andquot;I am really stressed!andquot; and immediately was put at ease, they would take care of everything. They did just that, they were personable, efficient, and in really good moods. Not often I can spend 10 hours with strangers and feel so good about the experience.
Response
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<div>Nancy,<br/><br/>Thanks for your review. It is great to hear that you had a fantastic experience with our moving team. They worked very hard to make your move as stress free as possible. It is great that they were able to help put you at ease about the whole thing. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nancy,<br/><br/>Thanks for your review. It is great to hear that you had a fantastic experience with our moving team. They worked very hard to make your move as stress free as possible. It is great that they were able to help put you at ease about the whole thing. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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William
They moved most things but randomly left stuff in the old rooms. Also, they left one cabinet that I specifically called out was to go, as well as a bike that was in the garage that I also called out. They filled the truck and then just went with an attitude of andquot;we're done so we're going nowandquot;. Then when they unloaded everything they were ok. If this was a cross-country move I'd have had to get another mover to move the remaining stuff. For this much money I expected everything to go. Example, my bedding was left in a pile on the floor of my bedroom but the bed was moved. Stuff like that all over the house. Boo.
Response
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<div>William,<br/><br/>We apologize for your experience. It is unacceptable that our movers did not do a thorough job with your move. The General Manager and Operations Manager have been made aware of your situation and will be adjusting training as needed. If you would like to speak with them further, feel free to call (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>William,<br/><br/>We apologize for your experience. It is unacceptable that our movers did not do a thorough job with your move. The General Manager and Operations Manager have been made aware of your situation and will be adjusting training as needed. If you would like to speak with them further, feel free to call (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mardi
They arrived within the 2-hour window as promised, moved the items carefully and quickly. When we got to the end, they placed the furniture where I told them. They were courteous and fast.
Response
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<div>Mardi,<br/><br/>Thank you for your review. Thank you also for being flexible with our movers, sometimes they have two jobs in one day. We are glad to hear that you had a great experience with our movers. They worked very hard to provide the best moving experience. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mardi,<br/><br/>Thank you for your review. Thank you also for being flexible with our movers, sometimes they have two jobs in one day. We are glad to hear that you had a great experience with our movers. They worked very hard to provide the best moving experience. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ken
We had a smooth and successful move with the movers showing on time, they had good communication and explain things. When a problem came up with item, they discussed it with me and worked out a solution. The move was completed under the estimated time which resulted in savings for us, and the price was far less than we paid for our initial move, from a shorter distance, with better service.
Response
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<div>Ken,<br/><br/>Thank you for your review. We are glad to hear that you had a great experience with us. Our movers worked very hard to provide you with the best moving experience and make your bill as low as possible. Thank you for your complements. We really appreciate it. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ken,<br/><br/>Thank you for your review. We are glad to hear that you had a great experience with us. Our movers worked very hard to provide you with the best moving experience and make your bill as low as possible. Thank you for your complements. We really appreciate it. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joanne
Overall outstanding, from the moment I called until the move was done.
One misstep on your part was that we rearranged our box delivery, and the message was not passed on among the office staff. As a result, I had to pack everything in 36 hours, rather than the five days I had planned.
One misstep on your part was that we rearranged our box delivery, and the message was not passed on among the office staff. As a result, I had to pack everything in 36 hours, rather than the five days I had planned.
Response
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<div>Joanne,<br/><br/>We apologize for the miscommunication and the inconvenience for not packing your house. That is our fault and we are sorry that happened. The Sales Manager has been made aware of this situation, so there will be changes so this does not happen again. We are glad to hear the rest of the move went well for you. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Joanne,<br/><br/>We apologize for the miscommunication and the inconvenience for not packing your house. That is our fault and we are sorry that happened. The Sales Manager has been made aware of this situation, so there will be changes so this does not happen again. We are glad to hear the rest of the move went well for you. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mark
Frank and his crew were polite, good humored and on time. They took great care in moving our furniture and made sure that everything was exactly where it needed to be. I would hire them again without question and will recomend them to any friends that need to move.
Response
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<div>Mark,<br/><br/>We are glad to hear that you enjoyed our moving services. The crew worked very hard to provide the best moving experience for you. Thanks for your nice complements, we really appreciate them. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mark,<br/><br/>We are glad to hear that you enjoyed our moving services. The crew worked very hard to provide the best moving experience for you. Thanks for your nice complements, we really appreciate them. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brittney
My experience with your company was terrible. The office staff completely underestimated my move which caused several problems. The office staff was discourteous and dismissive. There was no accountability on behalf of Devon or Kyle. The actual movers were fantastic and the only positive aspect of my disastrous move. I would never recommend Two Men and a Truck. My move was costly, stressful, and negative; something I have already told several potential customers about.
Response
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<div>Brittney,<br/><br/>We apologize for the experience that you had with our company. There was some miscommunication around your move, which ended up making things more difficult. We are sorry that happened to you. If there is anything we can do for you, please feel free to call (452) 823-1999. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brittney,<br/><br/>We apologize for the experience that you had with our company. There was some miscommunication around your move, which ended up making things more difficult. We are sorry that happened to you. If there is anything we can do for you, please feel free to call (452) 823-1999. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Margaret
The two men were fast, efficient, and very careful with my items. They helped move my items into a storage unit, and now I will be setting up service to have them move my items from the storage unit to my new apartment. Very pleased with the service, and plan to use you for all future moves. Well also highly recommend you to others. Thank you very much.
Response
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<div>Margaret,<br/><br/>Thanks for you review. It is great to hear that you had such a fantastic experience with us. Our movers worked very hard to make your time with them as efficient and stress free as possible. Thank you also for your recommendations to others, those mean a lot to us. We look forward to working with you again in the near future. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Margaret,<br/><br/>Thanks for you review. It is great to hear that you had such a fantastic experience with us. Our movers worked very hard to make your time with them as efficient and stress free as possible. Thank you also for your recommendations to others, those mean a lot to us. We look forward to working with you again in the near future. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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