Reseñas

06/14/2018

Giti

out of 5 stars
Just needed to move some furniture around the house ,The Two men & truck did a great job at it .
Response
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<div>Giti,<br/><br/>Thank you for choosing us for your move. We were more than happy to help you with moving your furniture. It is great to hear the crew did a fantastic job for you. If you ever need help again, please let us know. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/11/2018

Candie

out of 5 stars
Over all the service was pretty good. The one exception is the men only brought five boxes. When I spoke to the woman in the office, I told her I wasn't sure exactly how many boxes I would need. She said that wouldn't be a problem and the guys always bring extra boxes. When the men showed up, they only had five boxes and no more. They said they only bring the exact amount that is requested. I used 2 men and a truck twice in the past, and this never happened. nearly half of my belongings were left behind and I still was charged the full price. This was very disappointing. The men were appologetic, but since I am blind and can't drive, I was stuck with no other option but to ask the maintainance man at my previous residence to help.
Response
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<div>Candie,<br/><br/>We apologize for the inconvenience and the mistake. Management is aware of the issue and will be working with the sales team so that mistake will not happen again. If you would like to speak with management about your move further, please contact us at (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/11/2018

Camis

out of 5 stars
This team was professional, thoughtful and pleasant from start to finish. They treated me and my belongings with care and dedication. The lead mover was very experience and alleviated my concerns about my antiques that had been damaged in a previous move. He was careful to wrap everything and explain how it would be put in the truck to ensure that it would be safe. The office had miscalculated what was needed and the assistant manager was able to get a second truck and stayed on the job himself to make it happen. They were cheerful and pleasant throughout the day and had a really positive, can do, attitude. After a recent disastrous long distance move, this team was a breath of fresh air. I highly recommend them!
Response
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<div>Camis,<br/><br/>We appreciate hearing that our team did a fantastic job for you. We apologize for the miscalculation with the number of trucks for your move. Management will speak to the sales team about not making a mistake like that again. Thank you for recommending us to others. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/08/2018

Charleen

out of 5 stars
My overall experience was very good. There was one mover that was not very good. He dropped a piece of furniture. He did not stack boxes very well and one dropped. He was nice, but, should not be a mover. I might be using you again when I move into my new place.
Thank you.
Response
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<div>Charleen, <br/><br/>We apologize for the dropped furniture. We have spoken with the mover and will put him through more training to prevent that from happening again. If you have any other questions, feel free to contact us at (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/08/2018

Jessica

out of 5 stars
The whole process was easy! The three men that came to move is were all polite and the move was done quickly.
Response
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<div>Jessica,<br/><br/>We love that. We know that moving is very hard, so we aim to make it an easy and straight forward process. Moving efficiently and carefully is also a priority to the movers; thanks for noticing that. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/07/2018

Elsa

out of 5 stars
This move was a very painless experience from the call to set up the move to the movers and to the end result of the furniture in place.
Thank you!
Elsa Teel
Response
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<div>Elisa,<br/><br/>It is great to hear that your experience was smooth and stress free. The movers worked hard to provide you with an excellent move. We appreciate your kind words. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/05/2018

Marc

out of 5 stars
this was an excellent experience for us - the crew wrapped every piece before moving, they quickly had my entire house packed in the truck and had the same efficiency and care unloading into our new home. They were very friendly and accommodating. There were no complications or dramas or surprises. They did it in far less time than expected and the cost was worth every penny. The service exceeded all our expectations and made our move very smooth.
Response
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<div>Marc,<br/><br/>Our movers like to hear that your move was stress and drama free. They worked very hard to make the whole process go smoothly end efficiently. We are glad to hear that we exceeded your expectations. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/04/2018

Courtney

out of 5 stars
Matt K. and Micah B. were absolutely awesome, both had a great attitude, very safety oriented and they took the time to be gentle with all of my belongings. Blankets and stretch wrapped used like last time (5 years ago) this is why I called back; that process sets you aside from others. Thank you so much Matt and Micah; please recognize both of these guys as they were awesome. Courtney
Response
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<div>Courtney,<br/><br/>Matt K and Micah B are glad to know that you had a fantastic experience. They wanted to complete your move safely, carefully and efficiently. Management will recognize them for their good work. Thanks for being a loyal customer. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/04/2018

Sue

out of 5 stars
The move was easy and the movers were professional, caring and nice. They worked within my time frame which saved me money! So that was a good thing. Really appreciate the care taken with my furniture. Thank you so much.
Response
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<div>Sue,<br/><br/>Taking care of your furniture is a top priority of our movers. They worked very hard to provide you with a fantastic moving experience. We are glad to hear that you were able to save some money as well. Thanks again, enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/02/2018

Vicki

out of 5 stars
Great experience from start to finish. Everyone we interacted with was helpful and friendly. Our movers Matt K and Micah were a fabulous team. They arrived 15 minutes early explained all the paperwork answered all our questions and were polite and professional. They took great care to wrap the furniture and worked quickly and efficiently. Awesome team! Great follow up with estimate letter and personal phone contact from Kyle and others to go over the estimate and scope of job to confirmation the day before the move and satisfaction follow up afterwards. We’ll be happily recommending Two Men and a Truck to family and friends. Moving a household is always stressful and hectic. Everyone we encountered has such a positive attitude and are so helpful. Fabulous customer service!
Response
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<div>Vicki,<br/><br/>It is great to hear that Micah and Matt gave you such a fantastic experience. They worked very hard to make your move smooth and stress free. The whole team aimed to give you top notch quality all the way around. Thank you for recommending us to your friends and family. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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