Reseñas

07/20/2018

Michael

out of 5 stars
Excellent moving experience! I highly recommend this company for any and all moving needs or concerns. Customer service is obviously this company’s #1 goal, and they achieved it once again. Thank you Two Men and a Truck.
Response
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<div>Michael,<br/><br/>Thanks for your review. We are glad to hear that all of your needs were met during your move. Customer Service is the #1 goal of our company. We are always striving to put our customers first and move them forward. Thanks again for your business. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/20/2018

Maria

out of 5 stars
2 men & a truck movers Nick and Robert were very helpful ,pleasant to work with . Hardworking and gets the job done right .
Response
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<div>Maria,<br/><br/>Nick and Robert appreciate your review. They know that moving is a hard thing to do, which is why the worked very hard for you. Moving is stressful. We are glad that Robert and Nick were able to help relieve some stress for you. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/19/2018

David

out of 5 stars
My experience with Two Men and a Truck was excellent. The office staff was superb in their customer service skills and communication; other moving companies in the area would not call me back, but Two Men and a Truck was on point. The moving team was excellent; exactly 2 men and a truck. Nick and Riley did a superb job with the move, and were cheerful, pleasant and efficient in their work. They made my move feel effortless.
Response
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<div>David,<br/><br/>Riley and Nick appreciate your review. They worked very hard to uphold our reputation as a premier moving company. Both have a ton of experience, and wanted to make your move as easy as can be. Thanks again for your business, enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/18/2018

LaVon

out of 5 stars
You arrived on time. Loaded furniture etc. quickly but carefully. When unloading placed everything where I wanted it. Price was very close to original estimate. I would recommend you to any one moving.
Response
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<div>LaVon,<br/><br/>Thank you for your review. It is great to hear that you enjoyed using our services. Our moving team worked hard to go below your estimate and provide an excellent experience. Thank you for your recommendation. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/16/2018

Becky

out of 5 stars
The movers were not very concerned with the care of my boxes as they moved them, placing heavy ones on top of other boxes, tipping some boxes over, etc. It felt like they were more interested in doing a quick job rather than taking care of the items in their hands. Nothing is broken that I could see, but it was a bit nerve-wracking to watch them carelessly move my stuff around. Also, your prices are way too high for the quality of the service I got. For $160 an hour I would expect the movers to be HIGHLY concerned for my possessions, but they certainly weren't.
Response
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<div>Becky,<br/><br/>We apologize for your experience. Feedback is extremely important to us as a company. We take all reviews very seriously. The Operations Manager will be speaking with your moving crew about make a more concerted effort to be careful for customers going forward. Again, we apologize for your experience. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/16/2018

Doug

out of 5 stars
The engagement with the staff was difficult in the beginning, calls were not returned, but that issue was resolved by the national branch and the local team kicked in to work...from then on my total experience was outstanding, the team inside and out were professional, experienced and brought great attitudes to exceed expectations. I would recommend Two Men and a Truck to any of my family and friends
Response
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<div>Doug,<br/><br/>We apologize for our sales staff not getting to the phones quicker. We are working through that problem so other customers will have a better experience. It is great to hear that your moving crew had a fantastic experience with our moving crew. Thanks for your review and enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/16/2018

Jesse

out of 5 stars
Two Men and A Truck did a fabulous job moving our home. Tyler, Randy and Noah arrived on time, were very polite and best of all they finished the job a few hours early, saving us a great deal of money. The teams assistant operation manager, Frank Bernhardt, even came to the job to check on his crew and led by example by helping them load the truck. I'll never move myself again knowing the care this company gives my items. They treated everything like it was their own and took every precaution to protect it and the home we were moving out of and into. They taped blankets over the door ways, rolled out carpets to protect main travel paths and were extremely careful not to scuff paint, etc. Good work fellas, your company will always have our referrals!!
Response
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<div>Jesse,<br/><br/>Thank you for your review. Tyler and crew worked very hard to protect all of your items and treat them as if they were their own. They know that moving is hard, so they aimed to make your job easy and stress free. Thank you for referring us to your friends and family. They mean a lot to us. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/14/2018

Rhonda

out of 5 stars
The moving crew did an awesome job moving my stuff. I highly recommend this company!
Response
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<div>Rhonda,<br/><br/>The moving crew is happy to hear that you are pleased with their work. They know that moving is hard, so they worked very hard to make your job a smooth and easy experience. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/13/2018

Dan

out of 5 stars
When I first called about service I told the person I had heavy woodworking equipment to be moved, and some furniture. The two guys showed up on time, but were not prepared for equipment. They had to call in additional help. Someone dropped the ball.
Response
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<div>Dan,<br/><br/>We apologize for the miscommunication. The Sales Manager will be communicating with our sales staff on how to improve their clarity. If you would like to speak with management, call (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/13/2018

Stacy

out of 5 stars
The reason I hired Two Men and a Truck is because I called several moving services and the customer service offered by TMAAT was by far superior of other local movers. The office team asked the right questions, sought out the answers from internal team members and communicated clearly, accurately and with courtesy.