Reseñas
Gayon
There was a glitch between what was ordered and what the movers expected when they arrived however, they didn't skip a beat. They were super friendly and worked hard to meet our moving needs. Unfortunately, their truck was not large enough to move all of our items and my wife and I had to take several trips on our own to move the rest. Despite this, the crew were so awesome, I am looking forward to requesting them again to move ALL of our items from the storage unit to our new home in the very near future.
Response
<div class="bv-review-response-container">
<div>We do apologize for the slight glitch and for running out space on our truck! We try our hardest to get an accurate inventory for what we are moving to avoid those kinds of problems, so sorry for that, Gayon! We look forward to moving you out of storage and into your new home, whenever you need us- where there!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We do apologize for the slight glitch and for running out space on our truck! We try our hardest to get an accurate inventory for what we are moving to avoid those kinds of problems, so sorry for that, Gayon! We look forward to moving you out of storage and into your new home, whenever you need us- where there!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Mark
The office staff was able to accommodate our family's move date. The price range was acceptable, and explained to me in a manner in which I understood all the fees/charges. I felt like we covered the move prior to moving. The crew showed up on time. Things were moved in an efficient manner. The movers were in good spirits. I don't hope to move anytime soon, but when I do, I expect Two Men and a Truck to still be around to have my repeat business.
Response
<div class="bv-review-response-container">
<div>We are so happy you were please with our services- start to finish. We look forward to your continued business or referrals! Thanks again, Mark!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We are so happy you were please with our services- start to finish. We look forward to your continued business or referrals! Thanks again, Mark!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Donald
Movers where very professional, polite and hard working. They took care with all my belonging from loading up in Virginia to unloading in Maryland. Highly recommended
Response
<div class="bv-review-response-container">
<div>Thank you Donald! We so very much appreciate your recommendation!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you Donald! We so very much appreciate your recommendation!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Cindy
Very fun crew, professional, fast, polite and energetic! I’ll request the same crew next time!!!
Response
<div class="bv-review-response-container">
<div>Wonderful Cindy! We look forward to working for you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Wonderful Cindy! We look forward to working for you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Donna
Both movers were pleasant to work with . When approaching my apt both were smiling and got right to work . They kept me informed the whole time and ensure everything was to my satisfaction prior to leaving . I would definitely brequest them again !
Response
<div class="bv-review-response-container">
<div>Thanks Donna! We are so happy to hear our guys provided excellent service start to finish.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thanks Donna! We are so happy to hear our guys provided excellent service start to finish.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Susan
Nick and Damon were very courteous and professional. They listened to what I needed to have moved and and were very careful with the antique items that needed to be moved. There were only a few items to move, but these were the items that we ourselves couldn't get. The office staff on the phone was very friendly and understanding when it came to finishing off the paperwork that I had started online. The move was a last minute thing since we wanted to have everything out of the old house as fast as possible. I had seen one of the trucks driving around the area so I knew that they were a local company. I love to support the local small businesses the area and I highly recommend to anyone who is looking for a company who is handle their next move. Thank you guys, your our heroes.
Response
<div class="bv-review-response-container">
<div>Thank you so much for this lovely review Susan! We appreciate your support and look forward to providing excellent service to you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you so much for this lovely review Susan! We appreciate your support and look forward to providing excellent service to you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Lillian
No problems with the movers or services. I do feel that the price was too high for such a short distance and three pieces of furniture.
Response
<div class="bv-review-response-container">
<div>In some cases quality of service comes with a price but we are so happy you had a great experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>In some cases quality of service comes with a price but we are so happy you had a great experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Molly
Overall Two Men and a Truck did an ok job. There was a few moments throughout the move that things really seemed to slow down that made me want to jump in to keep things moving and on track. The moving team did take advantage of the hospitality I provided. I had a lunch station for them to grab food I stepped inside not to hover and let them get their food when I returned to grab food myself they had put everything drinks and all in the truck. I should have eaten first but was trying to be polite. One of the team members asked me to buy him cigarets which was uncomfortable but felt pressured to do so since I wanted them to handle my things with care and not to take it out on me and my possessions. Another team member had an awful attitude that I did not appreciate. Not a great experience
Response
<div class="bv-review-response-container">
<div>We are so sorry about the experience you had Molly. We didn't hear these specific complaints when we first spoke with you during the follow-up call. We have absolutely spoken with our team about proper etiquette when in customer homes and in general when with customers. As you can see from other reviews that it not a typical move experience with us, our deepest apologies.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We are so sorry about the experience you had Molly. We didn't hear these specific complaints when we first spoke with you during the follow-up call. We have absolutely spoken with our team about proper etiquette when in customer homes and in general when with customers. As you can see from other reviews that it not a typical move experience with us, our deepest apologies.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Jessica
Office staff treated me horribly and talked to me very poor!! The only thing that made up for it was Monroe, the main mover. Thanks for ur hard work and politeness especially when I was frustrated!!!!!
Response
<div class="bv-review-response-container">
<div>We are so sorry you had that experience Jessica, as you can see from other reviews that is not the normal customer experience. A manager will be reaching out to you to discuses you personal experience. We are so happy Monroe was able to turn around the move for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We are so sorry you had that experience Jessica, as you can see from other reviews that is not the normal customer experience. A manager will be reaching out to you to discuses you personal experience. We are so happy Monroe was able to turn around the move for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Wickie
Moving is a nightmare as we all know. however 2 men&truck took a lot of pain out of it. Office staff estimated the move time & cost to the penny.
(I didn't think it could be done) They showed i was wrong. The moving men were courteous went out of there way to make sure the move went as it should. 2 men & truck has customer service beyond belief. In today's times customer service is rare if you can find it. You will find it here.
cant thank you guys enough for the awesome service. W.H.S
(I didn't think it could be done) They showed i was wrong. The moving men were courteous went out of there way to make sure the move went as it should. 2 men & truck has customer service beyond belief. In today's times customer service is rare if you can find it. You will find it here.
cant thank you guys enough for the awesome service. W.H.S
Response
<div class="bv-review-response-container">
<div>Thank you so much for the fully encompassing review. Both the office staff and and the movers appreciate your kinds words, Wickie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you so much for the fully encompassing review. Both the office staff and and the movers appreciate your kinds words, Wickie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
