Reseñas

03/22/2019

Peggy

stars
All I can say is WOW! Cory and Larry totally exceeded my expectations! First of all they were gentlemen; kind, understanding, polite and patient. Next they were professionals. I have never seen a piece of furniture wrapped so carefully and securely. They had to move a huge display case across a very large parking lot because trucks their size were not permitted any closer. Not once did I hear a complaint nor did I notice a look of aggravation on their faces. They worked very hard and I had total confidence in them. You have 2 wonderful employees in Cory and Larry! They could not have been better!! If I ever need something moved Two Men and a Truck will be the company I call. As a business ow er I know how valuable employees like this are. They deserve recognition!!
03/21/2019

Rosalyn

stars
They did a great job and I was very pleased with the whole experience. I would and will use them again and recommend them.
03/20/2019

Aniruddha

stars
1. No tools provided with the personnel to dismantle the bed and dresser mirror. This work was included per the info given by Office Person
2. This added some time to moving which we ultimately ended up paying
3. We lost a step stool
Response
<div class="bv-review-response-container">
<div>Hi Aniruddha, <br/><br/>Thanks so much for sharing your experience with us. We apologize for the accidental unpreparedness of the crew during your move. We encourage you to reach out to our office directly at 804-716-5163 so that we may discuss your concerns further. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
03/19/2019

John

stars
The guys showed up on time and were ready to work. They took a quick tour of house to be sure we were all on same page as to what was moving. They did a nice job of wrapping and protecting the furniture, delivered it to new house and did a great job of placing it where we wanted it to go. The two men who handled our move were extremely courteous and helpful throughout the process. Office staff called us to be sure they were there and move was going smoothly. It was an excellent moving experience and we would highly recommend them!
03/19/2019

Sasank

stars
I am not sure why I have to pay an additional one hour charge for the travel? You guys took 35 minutes to arrive after starting and the rounded off the remaining 20min and said its for the travel.
Response
<div class="bv-review-response-container">
<div>Hi Sasank, <br/>Thank you for taking time to express your concerns. We apologize for the miscommunication regarding drive-time when scheduling your move. Because we do not charge a separate travel or fuel charge, we charge for the entire amount of time dedicated to your move. This includes the drive time to and from your move from address, move to address, and our office. Additionally, we pro-rate in 15-minute increments. If you should have any additional questions or concerns, we encourage you to reach out to our office directly at 804-716-5163. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
03/18/2019

Courtnie

stars
The guys that came were excellent, professional and took their time to make sure our furniture was not damaged. They talked and made us feel comfortable. They were a great crew.
03/18/2019

Micah

stars
Excellent service. Will definitely recommend to my friends. They make sure everything is moved. They pack your furnitures properly and their work is with care. From the disassemble to assemble, I didnt have to worry about a thing.
03/18/2019

Jordan

stars
Movers were great and very careful and helpful with everything!
03/15/2019

Bernard

stars
I was mostly happy with the move. I was moving to an apartment where the truck had to park on the street with the doors open while they moved my things into the new apartment. I stood outside to watch to make sure that none of my belongings were taken. I asked that my things be placed in two rooms and when I came in to see where they were placed on of the rooms things are piled in to where I can barely get in. I had hoped they would place things against the wall and not in the middle to the doorway.
They offered to place my things a little more orderly once finished but that would be an additional charge which could have been done when putting my things in the first time.
Response
<div class="bv-review-response-container">
<div>Hi Bernard, <br/>Thanks so much for writing to tell us about your experience. We apologize for the miscommunication in where to place your items. We take all feedback very seriously and will address this with our team as soon as possible. If you should wish to address your concerns further, we encourage you to reach out to our office directly at 804-716-5163. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
03/14/2019

Beth

stars
Our driver and his packer were fantastic! A slight miscommunication about getting our books packed, but they immediately contacted the office, got boxes delivered and packed them up, verifying we would not be charged extra because it was included in my email communication with the salesman that it was included in the flat rate. Very courteous and respectful. Treated our belongings with care and were very speedy in packing and unpacking!!
We hope to never move again, but if we did, we would call you again without hesitation! Will recommend 2 Men and a Truck to anyone looking for a moving company.
Thank you!
Beth