Reseñas

06/27/2018

Leann

stars
The four men and two trucks showed up on time and worked tirelessly to load all of our household goods. The day was hot and the team was visually exhausted after 8 plus hours loading. Even though the team was in great shape, any one would have been exhausted after the load they had just loaded. It took another 5 hours to unload at the new house and you could tell that the team was physically worn out when they started to unload. About 10:00 that night, the team still had about 3/4 of a truck to unload and the manager started calling the lead crew member saying they needed to be back to the shop. The team felt pressured to get done and was visually upset with the pressure. They wanted to hurry, but they were too exhausted. Our suggestion would be to have a fresh team to unload. I have more
06/25/2018

Sandy

stars
I asked for a friendly movers and they were more than friendly and very patient and professional. They were very productive and took great care
06/24/2018

Sandi

stars
Awesome! Great employees, moved in realistic time frame, great communication , great care packing furniture and placing in new home. Highly recommend and will use again and recommend to all.
06/23/2018

Carol

stars
They were on time, professional, and helpful! I couldn't have asked for better!
06/22/2018

Ruthann

stars
Dreamer, Matt & Val were very helpful & they listened to us very carefully. They did everything we asked them to. Very respectful of us & our home. They all had very pleasant personalities.
06/19/2018

Calvin

stars
The entire experience was a delight. From the office staff. Movers equipment. All very professional. And willing to help on our complicated move. From our home to four other stops along the way. It was amazing. Thanks again. Cal welling
06/15/2018

Shawn

stars
When training, you need to teach the new movers how to unload a refrigerator. Never travel down a ramp with the refrigerator above you! That's very dangerous!
Other than that, the movers were great.
I also thought the valuation fee was out of order and should not be so expensive.
Shawn
06/14/2018

Alysia

stars
Our move got started a little late because one of the movers didn't show up. We were immediately notified, which we appreciated. Overall we were very pleased with the efficiency however we felt better care could have been taken with our belongings. Items that were labeled "this side up," were overturned, boxes were more beat up then expected in transition and when placed in the appropriate room, our boxes were placed here and there, making it hard to move about the room and to fit all the necessary boxes.
06/11/2018

John

stars
Cody and Addison did an outstanding job on such a hot day.
06/09/2018

Damion

stars
I’d recommend two men and a truck if you have a lot of high cost, delicate items. For me, I have a lot of average furniture. The quality of work they did is very good - but the time they took to needlessly prepare every bit of furniture took a lot more time than anticipated. They also sent two men and what seemed to be someone who is probably not older than 17 who was noticeably slower than his peers to the point when his impact was minimal. My wife and I prep’d nearly everything, and it still took them nearly 8 hours to complete a very moderately sized move that should have been done in three. Again, friendly staff, great quality of work, small sense of urgency - which is painful when you’re paying hourly rates.
Response
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<div>Hi Damion,<br/>Thank you for providing your feedback regarding your recent moving experience. We apologize that the move went longer than you anticipated. We pad and stretch wrap your belonging to ensure they make it to the final destination unharmed, however, we understand your frustration. We&rsquo;ll address your concerns with the crew that moved you. We professionally train our movers and unfortunately they missed the mark on your move. If you would like to discuss this further, we welcome you to call our management team at your convenience. Our office number is 801.396.0716. Thank you for your business and we hope your settling in well.</div>
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