Reseñas
Krishna
Was overcharged for service that didn’t even last 2 hours. I was charged $100 deposit and $422 as another charge making total of $522. I reserved the service from 2 PM. Movers arrived at 2:34 PM and the work was completed at 4:18 PM which is not even 2 hours. And this move was on the same apartment, I only moved from one unit to another unit and was charged that much. Will never use again !
Response
Hi Krishna,
Thank you for sharing your feedback, and we are truly sorry to hear about your experience. We never want a customer to feel overcharged or disappointed. Your concerns about the timing and pricing definitely deserve a closer look, and we’d appreciate the chance to review the details.
Please reach out to our office so we can address this promptly. Thank you again for bringing this to our attention.
Thank you for sharing your feedback, and we are truly sorry to hear about your experience. We never want a customer to feel overcharged or disappointed. Your concerns about the timing and pricing definitely deserve a closer look, and we’d appreciate the chance to review the details.
Please reach out to our office so we can address this promptly. Thank you again for bringing this to our attention.
Tyler
I paid $280 to move one adjustable base king size bed. Down one flight of stairs, and then up one flight. I was told this shouldn’t take 2 hours and if I have additional stuff to move then to utilize that time and move em. After moving the bed, I asked the movers to help move a couch and a table, they were adamant that I HELP AS WELL. What am I paying you for if I ALSO HAD TO MOVE items?
Response
Hi Tyler,
Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration you encountered during your move. You should never feel obligated to assist with lifting or moving items, and we completely understand why this was disappointing.
Please reach out to our office so we can look into this further. Your feedback is important, and we want to ensure you receive the service you deserve.
Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration you encountered during your move. You should never feel obligated to assist with lifting or moving items, and we completely understand why this was disappointing.
Please reach out to our office so we can look into this further. Your feedback is important, and we want to ensure you receive the service you deserve.
Chris
Kris and his team did an incredible job moving our Family. We had three truck loads and it was a long day, but Kris kept his team focused and productive, while allowing time for us to laugh along the way. So far nothing broken and nothing lost. Money well spent.
Response
Hi Chris, thank you so much for sharing your experience! We're thrilled to hear that Kris and his team took such great care of your family during a long and busy moving day. Keeping things focused, productive, and still making room for a few laughs is exactly the kind of experience we hope to deliver. We're glad everything arrived safely and that you felt it was money well spent. We truly appreciate your trust in us and are always here if you ever need a hand again!
Sreedhar
The Boys Rocky and Andreu did an excellent job. The staff Damien and the Sales Manager Laura were courteous and helpful. All in All great service as our last move 8 years ago. Thank you!
Response
Thank you so much, Sreedhar! We’re delighted to hear that Rocky and Andreu delivered excellent service and that Damien and Laura were courteous and helpful throughout the process. It means a lot that your experience was just as great as it was eight years ago. We truly appreciate your continued trust and are grateful for the opportunity to help with your move again!
Gerald
Phenomenal customer service hands-down one of the best moving companies. Just the accessibility to the office and the drivers and the communication with the entire team was phenomenal. Great job guys.
Response
Thank you so much, Gerald! We’re thrilled to hear you had such a phenomenal experience. Knowing that our office team, drivers, and communication all made your move smooth and stress-free truly means a lot to us. We appreciate your kind words and the trust you placed in us. Great customers like you make our job a joy!
Gregory
Movers were quick, considerate of my items and we're absolutely helpful when moving
Response
Thank you so much, Gregory! We’re happy to hear that your movers were quick, careful with your belongings, and so helpful throughout the process. We truly appreciate your kind words and the opportunity to make your move a great experience!
ADAM
The moving team executed the move quickly, but their packing quality was unprofessional. Specifically, some items were not wrapped at all, and items are now missing. I previously filed a claim regarding a damaged entertainment system and the missing items. I have not yet received any update or information regarding the claim status or compensation. Please provide an immediate update.
Response
We’re very sorry to hear about your experience, Adam. Your feedback is extremely valuable to us, and we understand how frustrating it is to have unresolved issues after a move. This is not the standard of service we aim to provide. We appreciate you taking the time to share these details and want to ensure your claim is addressed promptly. Please contact our office directly so we can review your case and provide an immediate update.
Lisa
Excellent experience start to finish. Katie in the office was great and the guys who moved us as well. Vernon was fantastic!
Response
Thank you, Lisa! We’re so glad to hear that your entire experience was excellent from start to finish. It’s wonderful that Katie made the process easy and that Vernon and the moving team provided such great service. We truly appreciate your kind words and are so happy we could make your move a positive one!
Heather
Very happy with the service. Would definitely recommend.
Response
Thank you so much, Heather! We’re so glad to hear that you were happy with the service. Your recommendation means a lot to us, and we truly appreciate you choosing TWO MEN AND A TRUCK!
DELIA
A very well coordinated Team. From start to finish this, the Team were In-Sync every step of the way. Professional and exceptional Team Members with a strong sense of confidence and determination to ensure success in every aspect of their work. 5 Stars ⭐️ .
Response
Thank you so much, Delia! We’re delighted to hear that your move went so smoothly and that the team worked together seamlessly from start to finish. It’s wonderful to know their professionalism, confidence, and teamwork made such a great impression. We truly appreciate your glowing 5-star review and kind words!
