Reseñas
Toni
Jesus and Kendrick were so efficient, worked as a team, polite and listened to my concerns about my property. I would like them to be on the job to return my property to my house.
Response
Toni -
Thank you for your kind words about Jesus and Kendrick! We're thrilled to hear that they provided efficient, teamwork-oriented, and polite service during your move. Your feedback about their attentiveness to your concerns is greatly appreciated. We understand the importance of having a reliable team, and we'll do our best to ensure that Jesus and Kendrick are assigned to handle the return of your property to your house. Your satisfaction is our priority, and we look forward to providing you with the same level of excellent service on your next move.
Thank you for your kind words about Jesus and Kendrick! We're thrilled to hear that they provided efficient, teamwork-oriented, and polite service during your move. Your feedback about their attentiveness to your concerns is greatly appreciated. We understand the importance of having a reliable team, and we'll do our best to ensure that Jesus and Kendrick are assigned to handle the return of your property to your house. Your satisfaction is our priority, and we look forward to providing you with the same level of excellent service on your next move.
Ginger
The Schedulimg team was terrible - waited nearly two hours on scheduled day and had to reschedule again for next day and had to wait again. The moving guys were great but I should have received a discount for all of the wasted time I spent waiting. I only knew of status because I kept calling to check.
Response
Hi, Ginger -
Thank you for taking the time to share your experience with us, and we sincerely apologize for the inconvenience you faced during your move. We appreciate your candid feedback, and I want to assure you that we take your concerns seriously.
We understand that waiting nearly two hours on the scheduled day and having to reschedule for the next day was frustrating. This falls short of the level of service we aim to provide, and for that, we sincerely apologize.
While we are pleased to hear that our moving team performed well, we acknowledge that your overall experience were scheduling issues. We also understand that communication could have been more proactive, and we apologize for any inconvenience caused by not keeping you better informed about the status of your move. We are working on improving our communication processes to ensure a smoother experience for our customers.
Thank you for taking the time to share your experience with us, and we sincerely apologize for the inconvenience you faced during your move. We appreciate your candid feedback, and I want to assure you that we take your concerns seriously.
We understand that waiting nearly two hours on the scheduled day and having to reschedule for the next day was frustrating. This falls short of the level of service we aim to provide, and for that, we sincerely apologize.
While we are pleased to hear that our moving team performed well, we acknowledge that your overall experience were scheduling issues. We also understand that communication could have been more proactive, and we apologize for any inconvenience caused by not keeping you better informed about the status of your move. We are working on improving our communication processes to ensure a smoother experience for our customers.
Beth
I was very satisfied with my move and the movers were very professional and fast. I will definitely request them again, if needed.
Response
Hi, Beth -
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with your move and that our team of movers provided professional and fast service. We truly appreciate your kind words and are delighted to know that you would consider requesting our services again if needed. We wish you the best and look forward working with you again!
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with your move and that our team of movers provided professional and fast service. We truly appreciate your kind words and are delighted to know that you would consider requesting our services again if needed. We wish you the best and look forward working with you again!
Dorothy
We had a great moving team, Tray and Christian was very polite and friendly. I would recommend them again, great fellow's. They moved us in the order we ask for and it was a small challenge. Awesome work guys you earned your money for sure !!!
Response
Hi, Dorothy -
Thank you so much for taking the time to share your positive experience with our moving team, Tray and Christian! We are thrilled to hear that they were not only polite and friendly but also met your expectations by moving you in the order you requested, despite the small challenges. It's fantastic to know that Tray and Christian provided you with awesome service and earned their keep! We truly appreciate your recommendation and are delighted that we could make your moving experience a great one. Wishing you the best in your new home!
Thank you so much for taking the time to share your positive experience with our moving team, Tray and Christian! We are thrilled to hear that they were not only polite and friendly but also met your expectations by moving you in the order you requested, despite the small challenges. It's fantastic to know that Tray and Christian provided you with awesome service and earned their keep! We truly appreciate your recommendation and are delighted that we could make your moving experience a great one. Wishing you the best in your new home!
Don
These guys did an outstanding job. On time professional attitude hard working and efficient. Would recommend them to everyone.
Response
Hi, Don -
This is great to hear! Thank you so much for choosing to move with us. We appreciate your business. We wish you the best in your new home!
This is great to hear! Thank you so much for choosing to move with us. We appreciate your business. We wish you the best in your new home!
Shelby
The movers first asked to come early ‘cuz an earlier appt cancelled. It canx because of rain and it was raining at my house too so I said no. they showed up more than 2 hours past
scheduled time. Everything got moved after dark. The leather couch was ripped, the grill was bent & screws are missing & the wooden chest was scratched. I’ve called twice to make claim but no call back yet.
scheduled time. Everything got moved after dark. The leather couch was ripped, the grill was bent & screws are missing & the wooden chest was scratched. I’ve called twice to make claim but no call back yet.
Response
Hi, Shelby -
We understand the frustration these issues have caused, and we want to assure you that we are committed to resolving this matter to your satisfaction. We value your feedback and thank you for bringing these concerns to our attention.
We understand the frustration these issues have caused, and we want to assure you that we are committed to resolving this matter to your satisfaction. We value your feedback and thank you for bringing these concerns to our attention.
Thomas
The moving team was communicative, productive, and friendly, despite numerous issues caused by the office staff.
A truck broke down en route, and it took more than a day for the office to solve the issue. This cost my family over $500 in unexpected expenses. No effort was made by management to talk to me until I called them. Barely received an apology in compensation.
A truck broke down en route, and it took more than a day for the office to solve the issue. This cost my family over $500 in unexpected expenses. No effort was made by management to talk to me until I called them. Barely received an apology in compensation.
Response
Hi, Thomas -
We understand the frustration these issues have caused, and we want to assure you that we are committed to resolving this matter to your satisfaction. We value your feedback and thank you for bringing these concerns to our attention.
We understand the frustration these issues have caused, and we want to assure you that we are committed to resolving this matter to your satisfaction. We value your feedback and thank you for bringing these concerns to our attention.
Guy
The guys were very friendly and professional. All belongings were wrapped well and protected. Very happy with the guy's work.
jeremy
Overall good service until the delivery at the given address. The two man team was good and kept me updated. I was delayed in Houston and arrived late at the destination. I was unable to get anyone to let them in to the delivery address and they had a short wait. I instructed them to unload outside the garage, no stairs, no carrying and the office still charged $150.00 extra. Unacceptable
Gretchen
The team was great. Will certainly call again for future moves.
