Reseñas
pat
the moving service was excellent and efficient. I was surprised about the fuel charge even though I was only having furniture moved inside my house they charged me $ 110 fuel charge to drive out to Colleyville from Haltom city. I would have probably still used them but the office lady should have been a little more open with me about that charge.
Response
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<div>Hello Pat. We always strive for a 'five star' experience and we apologize that we did not achieve that for you. It is our standard procedure to notify customers of all charges upfront, and we will review this policy with our customer service representatives. This charge was also in the confirmation paperwork you received before the move, so it should not have been a surprise. We do hope you will use us again in the future. Best of luck to you.</div>
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<div>Hello Pat. We always strive for a 'five star' experience and we apologize that we did not achieve that for you. It is our standard procedure to notify customers of all charges upfront, and we will review this policy with our customer service representatives. This charge was also in the confirmation paperwork you received before the move, so it should not have been a surprise. We do hope you will use us again in the future. Best of luck to you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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chris
Elijah, Cezar, and Luke were excellent movers! However their truck was not quite large enough to accommodate all of our belongings.
Kayla
Two Men and a Truck were great! They came out to our Touch-a-Truck program and were amazing!
Kristine
The customer service received was outstanding! From the office staff to our amazing movers! We will definitely continue to use and recommend Two Men and a Truck because of the quality service we received!!!
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<div>Thank you so much Kristine for the glowing review! When our customers are happy, we're happy! Best of luck to you in your new place and we look forward to helping you with your next move!</div>
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<div>Thank you so much Kristine for the glowing review! When our customers are happy, we're happy! Best of luck to you in your new place and we look forward to helping you with your next move!</div>
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Billy
I am completely pleased with the whole experience. I was a bit apprehensive at first, but the young men could not have been more helpful and professional. I have no complaints at all. Thank you for making this process easier.
Glenda
Abraham and Joseph did an exceptional job on our move! It was very smooth and done in a very timely manner. Will for sure use again!
Response
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<div>Glenda, thank you for the 5 star rating! We appreciate your business and look forward to helping you move again when the time comes.</div>
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<div>Glenda, thank you for the 5 star rating! We appreciate your business and look forward to helping you move again when the time comes.</div>
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Allison
Joe, Sport and Wesley were great! They were very professional and did great at managing my time to get my move done as quickly as possible. They also took great care of my things and made sure to safely handle any fragile boxes. They were so efficient! Thanks Two Men and a Truck for sending me a great team!
Nelda
We were extremely pleased with the moving team & office that helped in making our move stress free & everyone was extremely kind & professional. I would absolutely recommend "Two Men And A Truck" to anyone looking to use a moving company & we would definitely use again if we needed to move.
Response
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<div>Thank you Nelda for your 5-star rating and review! We work hard for our customers and appreciate your recommendation - we consider it to be the highest compliment.</div>
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<div>Thank you Nelda for your 5-star rating and review! We work hard for our customers and appreciate your recommendation - we consider it to be the highest compliment.</div>
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laura
The office staff was very helpful and professional. Excellent follow up!! The drivers were very professional in their demeanor and appearance. Very respectful young men who explained where things were, even repacked some of my glassware in their bubble wrap. Everything was perfect!!
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<div>Thank you so much Laura for giving us a 5 star rating and review! We take pride in our level of service and we’re glad you are happy with the moving services we provided. We thank you for your business and wish you all the best!</div>
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<div>Thank you so much Laura for giving us a 5 star rating and review! We take pride in our level of service and we’re glad you are happy with the moving services we provided. We thank you for your business and wish you all the best!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tom
Mark and Caesar were terrific and they are a very good representation of your company. We have move out of storage in a few weeks and will disappointed if we do not see them again.
Response
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<div>Thank you so much Tom for the 5 star review! We look forward to helping you again when you move out of storage. We'll put in a request for Mark and Caesar but due to how schedules fluctuate, we can't guarantee them for you. However we are very confident that whichever crew you get, you will be just as happy. Thanks again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much Tom for the 5 star review! We look forward to helping you again when you move out of storage. We'll put in a request for Mark and Caesar but due to how schedules fluctuate, we can't guarantee them for you. However we are very confident that whichever crew you get, you will be just as happy. Thanks again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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