Reseñas
Ashley
Our moving team was excellent! They moved us out and in so efficiently and really did a great job. We didn't have anything break, they wrapped some of our furniture up so it didn't get damaged, and even in the rain, they took great care of our items to ensure nothing got wet! Couldn't recommend them enough. 5 star job!
Response
Thank you so much, Ashley! We’re glad to hear our team made the move efficient and protected your belongings—even with the rain in the mix. Let us know when you need us again!
Elissa
Shout out to my moving team austin, alex, and kevin! Appreciate yall!
Response
Thank you, Elissa! We’ll make sure Austin, Alex, and Kevin get the shoutout—they’ll love hearing this. We appreciate you choosing us and are glad the team took great care of your move!
Shirley
The three guys on Wednesday and the three guys on Friday were amazing. Very helpful very polite very sweet.
Response
Thank you, Shirley! We’re so glad both teams took great care of you and made the move go smoothly. We’ll be sure to pass your kind words along to them!
Ethan
At the end of the day, all my things were moved as requested. However, one of the movers came hurt and got hurt more which delayed everything. The 2 movers + when the dispatcher came argued numerous times. It took way longer than it should have because of this which meant I had to pay extra because it was an hourly rate. And one mover was in the truck for the first 45-60 minutes of the job.
Response
Hi Ethan, we are sorry that the pace of our moving team did not meet your expectations. When we were made aware of the injury, we made arrangements to have the injured mover replaced on your move. If you wish to discuss this matter further we can be reached at 512-416-6800 ext 4.
Annie
The movers were fast, efficient, and kind when moving my antique furniture. They also wrapped and secured any furniture I hadn’t had the chance to wrap yet. I’d highly recommend this company!
Response
Thank you, Annie! We're so glad to hear our team took great care of your antique furniture and helped get everything wrapped and secured. We appreciate your recommendation and are grateful for the opportunity to assist with your move!
David
The lead was injured during the move and downtime did not seem to be credited as they scrambled to figure out how to help the teammate. The management team took 2 hours to respond and get someone else onsite to help.
The final total was over $400 above the revised post-injury estimate. I was credited 50 dollars on the bill - ridiculous.
Austin was great, everything else was not all that great.
The final total was over $400 above the revised post-injury estimate. I was credited 50 dollars on the bill - ridiculous.
Austin was great, everything else was not all that great.
Response
Thank you for your feedback, David. We're very sorry the situation didn’t meet your expectations, especially after an unfortunate injury occurred during your move. We did reduce the billing rate from a 4-man crew to a 3-man rate for the remainder of the move and also provided an additional discount as a courtesy for the inconvenience. While our team worked as quickly as possible to get a replacement on-site, we understand how the delay impacted your experience and regret any frustration it caused. We appreciate you recognizing Austin's efforts and will use your comments to improve how we handle unexpected challenges in the future.
Dominic
Extremely happy. Very professional and kind service
Response
Thank you, Dominic! We're so glad to hear you had a great experience with our team. We appreciate your kind words and hope to help you again in the future!
Kim
George and Lee were excellent. They showed great care for all items and didn’t waste any time, finishing faster than the original estimate. Couldn’t be happier with these movers!
Response
Thank you for the great review! We're so glad George and Lee delivered excellent service and wrapped up ahead of schedule. We appreciate you choosing Two Men and a Truck Austin!
Dellinda
I do not have any complaints with my moving team, they were very patient with me while I was in the leasing office getting the keys to my apartment. I want to thank Caiden and Fabian for being very patient with me.
Response
Thank you for your feedback! We’re glad to hear that Caiden and Fabian were patient and professional throughout your move. We appreciate you taking the time to recognize their efforts and will be sure to pass along your comments. Thank you for choosing Two Men and a Truck.
Kat
The team was absolutely amazing! They were careful and quick.
Response
Thank you, Kat! We're so glad to hear that the team delivered a careful and efficient move for you. We appreciate your kind words and hope to assist you again in the future!
