Reseñas
Julie
All of the people that came out to get me and my 25 years worth of stuff moved, were very professional, polite and nice. It felt like I had friends helping me move, not people I just met. They made a difficult move much easier. Thank you.
Response
Thank you, Julie! We’re so glad our team could make such a big move feel easier and more like friends lending a hand. We truly appreciate your kind words and will share them with the crew!
David
Super Professional and did a great job moving my family and I into our beautiful new home! I would highly recommend this company for any moving jobs!
Response
Thank you, David! We’re so glad to hear our team helped make your move into your new home a smooth experience. Your recommendation means a lot, and we’re grateful you chose us to be part of such an important day. Wishing you and your family all the best as you settle in!
Srinivasan
Hidden charge,+ workers were daring the work + unskilled labor . 20box 2 hrs . Point A to Point B just 1.2 miles. When call ed the manager, he threatened us to collect the chase with law enforcement, not ready to discuss.
Response
Thank you for sharing your feedback with us. Our records indicate that the duration and final cost of your move were consistent with the estimate provided at the time of booking, and no additional charges were applied. That said, we never want a customer to feel dissatisfied with their experience, and we’d be happy to go over the details with you. Please feel free to reach us at (512) 416-6800 ext. 4 so we can address your concerns directly.
Carol
I have used Two Men & A Truck multiple times over the years. The team that helped me this last time was absolutely top-notch! Very friendly, very efficient, very careful with my things. I couldn’t be happier with my experience.
I hope I don’t have to move again, but if I do, I will definitely call Two Men & A Truck! Recommending them to my friends and neighbors
I hope I don’t have to move again, but if I do, I will definitely call Two Men & A Truck! Recommending them to my friends and neighbors
Response
Thank you so much for your continued trust in us! We’re glad to hear that your most recent experience was just as positive as the others. We’ll be sure to share your kind words with the team, and we truly appreciate your recommendations to friends and neighbors. If the time ever comes to move again, we’ll be ready to help!
Joann
Colt, Eddie, and Charlie were a great team & I hope we can book them again for our next move. They were efficient, polite, and respectful of us and our belongings. Thank you!!
Response
Thank you for sharing! We’re glad Colt, Eddie, and Charlie made your move smooth and handled everything with care. We’ll be sure to share your feedback with them, and we’d be happy to have them help again on your next move.
Steven
Two Men and a Truck made this a lot less stressful. They made everything easy from the quote to pick up and delivery through payment. There were no surprises or mistakes. This was excellent customer service.
Response
Thank you, Steven! We’re glad to hear that everything from the quote to delivery and payment went smoothly for you. We truly appreciate your feedback and hope to help with any future moves!
Jennifer
Our moving team was AWESOME!!!! They were friendly, professional and hard working. They moved quickly, but were still very careful. We would absolutely hire them again!!
Response
Thank you so much for the amazing feedback! We’re thrilled to hear our team delivered friendly, professional, and careful service while keeping things efficient. Your kind words mean a lot, and we’d be honored to help with your next move anytime!
Justin
Guys we’re bad. Had no idea what they were doing. Ruined several pieces of furniture as well as busted up a door frame and didn’t say anything about it until we found it. Dented our refrigerator.
Response
We’re truly sorry to hear about your experience. According to our records, you’ve already been in touch with our Quality Control department regarding these concerns. If there’s anything further you’d like to discuss, please don’t hesitate to reach us at (512) 416-6800 ext. 4 — we’re here to help.
oscar
Move went great. Toan and his team were very professional and efficient. I appreciated their communication and willingness to assist in any way they could. Thanks again!
Response
Thanks so much, Oscar! We’re happy to hear Toan and his team made your move smooth and stress-free. We’ll be sure to pass along your kind words to them!
John
One of your guys completely destroyed a desk!
That desk cost me $151
But, because of your $0.60/pound clause, I imagine I will only get around $45 back!
Not good enough!
Since I now have to buy a replacement, I will require a full reimbursement of $151
They even had the nerve to suggest I could tip them!
A tip!
That desk cost me $151
But, because of your $0.60/pound clause, I imagine I will only get around $45 back!
Not good enough!
Since I now have to buy a replacement, I will require a full reimbursement of $151
They even had the nerve to suggest I could tip them!
A tip!
Response
Hi John, we’re so sorry to hear about the damage during your move. All licensed moving companies in Texas provide a standard liability coverage of 60 cents per pound, per article, and we also offer optional valuation coverage for additional protection. We’ll make sure your claim is reviewed and handled according to the coverage you selected, and we appreciate the opportunity to take care of this for you.
