Reseñas
Linda
I had a great first impression with my movers. One was very considerate, (Justin) and careful, the other, (Cody) not so much. My furniture had multiple scratches, dings and chunks chipped off. The wall was dinged and has to be repaired. The movers were kind the first day and the second day one of the movers had a real bad attitude. He was negligent about the care of my furniture. He was late to my house the 2nd day and called for directions at 12:30, he was supposed to be there at noon. He arrived at 12:45. Paying for them to be lost did not please me. My $10,000 bedroom furniture has chips and scratches and a big hole in the back of the chest, my new dining set has chips and deep scratches.
Kayley
I scheduled Two Men between 2-4 pm on Sat., Oct 6. When they did not show up by 4, I called the local office number, which went to voicemail. I called several times and left a voicemail message. By 5:00, when I called again, someone out of state answered my call and said she still saw my name on the dispatch list but didn't know why no one had showed up yet. She said she would look into it. I asked her to please call me back to update me because I hadn't been able to get a hold of anyone thus far. She never called me back.
Movers arrived at 6 pm and we were moving until 8:30. I called management two weeks ago to explain my experience and Matt (Norman, OK manager) told me he could refund me $38.50. I called last week to inquire about the credit, which I have yet to receive. Disappointed.
Movers arrived at 6 pm and we were moving until 8:30. I called management two weeks ago to explain my experience and Matt (Norman, OK manager) told me he could refund me $38.50. I called last week to inquire about the credit, which I have yet to receive. Disappointed.
Response
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<div>Kayley,<br/>We apologize for dropping the ball of communication and about the delay on your move day. We understand your frustration and will resolve. Management will verify with you the form of refund, for a request of refund was submitted via check for the original credit. Now a check from initial request to your hand can take 10-15 business days, however a refund to a credit card can take less time. We will attempt to call the number on file and email. If you would like to expedite please call us directly at 405.708.7707 during regular business hours of M-F 8am-5pm, Sat 8am-1pm, and Sundays our offices are closed. We ;look forward to speaking with you and resolving right away</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kayley,<br/>We apologize for dropping the ball of communication and about the delay on your move day. We understand your frustration and will resolve. Management will verify with you the form of refund, for a request of refund was submitted via check for the original credit. Now a check from initial request to your hand can take 10-15 business days, however a refund to a credit card can take less time. We will attempt to call the number on file and email. If you would like to expedite please call us directly at 405.708.7707 during regular business hours of M-F 8am-5pm, Sat 8am-1pm, and Sundays our offices are closed. We ;look forward to speaking with you and resolving right away</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Eric
Ronald and Justin M. Did amazing. They were friendly and attentative. The only area I would ask for improvement is the office side. While it was easy and smooth to get estimate and book, I did not receive any type of confirmation before the move. I had to call myself and be sure everything was still good to go and on schedule.
Jeff
The two men were fast, friendly, and very efficient with their time. They had me moved from Choctaw to South Oklahoma City in under 4 hours and everything was handled with great care and precision. I would definitely recommend Two Men and a Truck for all your moving needs. They will be who I will call next time I have to have things moved.
Lemel
I normally dread moving but your team came in listened to what we wanted and executed in half the time we were scheduled. I was so impressed and appreciative of the time in our day we were able to get back! AMAZING JOB GUYS... THANK YOU SO MUCH!!! I will send business your way!!
Steven
Very quick and courteous service. The moving process was very painless. I would definitely recommend Two Men and a Truck to anyone that is in need of moving help.
Nick
They called and upon arrival to let me know when they would arrive. When they arrived they were very nice, polite and asked appropriate questions on what needed to be moved. They were friendly, fast and efficient on moving everything. When they arrived to new place they were exactly the same as when they arrived at the old apartment. I would recommend them to everyone.
Jeanna
Justin and Charlie were my movers and they were GREAT!!
Kathy
I can’t say enough good things about Two Men and a Truck, from the office staff to the moving team, they were professional, courteous, helpful and very personable. My brothers and I needed help moving our parents to assisted living and with very short notice, Two Men and a Truck were able to help us move them in and set up their new apartment so they would be able to live in their new home comfortably. Thanks to all involved! Kathy
Jennifer
The men worked quickly, as a team and were very accommodating. They had to work in a light rain and with a few challenges of a sloped driveway and single step up into the new house, but did it like a champ. Email with the company prior to the move was timely and I had several phone calls to ensure my move was going well during the process. This is my second time to use this company and highly recommend.
