Reseñas
Susie
Our move could not have gone any smoother thanks to the help from Two Men and a Truck! Our team was efficient, professional and friendly. They went above and beyond to accommodate all our needs. They even managed to hold off the rain until we finished!
I would definitely recommend the Mason office and will use again in the future if need arises.
I would definitely recommend the Mason office and will use again in the future if need arises.
Ralph
Everything went great! Office staff and Mike and Gary our movers were all very helpful and made us feel like they appreciated our business even though it was a small move!
Ralph
Ralph
Roger
All four of the guys that came to the house were really professional. They did a great job with our move. They were fast but they were also careful with our belongings. I would definitely recommend them in the future.
Robin
I was very anxious about emptying a storage unit I had for 10 years. I just wanted the move to be swift, painless and over. When the men arrived, Thet immediately put me at ease and started carefully loading the truck. I went home and waited on them to arrive and it seemed like no time had passed and they were carefully unloading everything I had stored for so many years! I would have them move anything, anywhere. it was a very good experience!
Phil
Jeff and his team were excellent. The move was actually fun.
Antwain
All I had was furniture to move
And I moved all the boxes myself prior to them coming to speed up the moving trip and they picked up two cushions from couches at at time, took drawers out of dressers and wrapped them because they thought us was too heavy when a team before on numerous occasions has moved them full! One guy literally walked around and looked for light items. I caught them all just standing watching another guy take stuff apart! They wanted empty a trunk because they it would to heavy so I went and grabbed it myself, it got to the when I just started to move my own items myself to their truck I really felt like they milked the time to make money and overall I am not happy! I used this company on long distant moves with more items and had a better experience!
And I moved all the boxes myself prior to them coming to speed up the moving trip and they picked up two cushions from couches at at time, took drawers out of dressers and wrapped them because they thought us was too heavy when a team before on numerous occasions has moved them full! One guy literally walked around and looked for light items. I caught them all just standing watching another guy take stuff apart! They wanted empty a trunk because they it would to heavy so I went and grabbed it myself, it got to the when I just started to move my own items myself to their truck I really felt like they milked the time to make money and overall I am not happy! I used this company on long distant moves with more items and had a better experience!
Response
<div class="bv-review-response-container">
<div>Mr. Comer,<br/>Thank you for the feedback on your recent move. It's disappointing to hear that our services didn't live up to your expectations. We have attempted to get in touch with you to get a little more information from your perspective, but we have been unsuccessful so far. If you could contact our office at your convenience via phone at 513-459-8080 or email at info0476@twomen.com, we would be happy to discuss your concerns. We appreciate your business and want to keep you as a customer.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mr. Comer,<br/>Thank you for the feedback on your recent move. It's disappointing to hear that our services didn't live up to your expectations. We have attempted to get in touch with you to get a little more information from your perspective, but we have been unsuccessful so far. If you could contact our office at your convenience via phone at 513-459-8080 or email at info0476@twomen.com, we would be happy to discuss your concerns. We appreciate your business and want to keep you as a customer.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Gerri
The team took excellent care of my possessions and home. They went above and beyond. I will definitely use them again when needed. Thanks for your great service!
Gerri
Gerri
Kimberly
I used them for my last move. What is outstanding is the consistency across the team. They showed up on time, were courteous, and each person looks you in the eye, shakes your hand and introduces themselves. The team was wonderful. There wasn't a need to compare companies. I knew before I moved who I would use and I will again. Nicely done. Thank you for training your team members to be brand managers.
Christine
The gentlemen were very polite and our driver was very attentive. The rest of the crew not so much. Despite many explanations and directions things were packed that we asked not to be packed and MANY items were overlooked and left behind. A $300 bottle of wine was broken. My mop and bucket they used to clean it up with were left soaking in wine with glass shards. They had to be reminded to put beds back together and often set up furniture in rooms without getting directions as to how they were to be placed. Also MANY of the boxes (labeled) were left piled in the garage (some of them virtually impossible to reach). Due to the stress of the day, no claims were made on these things. No compensation is being requested, but I am happy to share my disappointing experience.
Pat
My move couldn't have been better!! I was very impressed with the whole experience. The office staff informed me of everything and jumped through hoops to reschedule me a couple of time due to changes in closing. The day of the move was great too. They arrived on time, were considerate of my needs and property. Tori and Caleb worked hard and were so upbeat, fun and polite. It was like I knew them. They offered suggestions and treated me well. I will definitely recommend Two Men and a Truck to others. Great Job! The price was very fair and they didn't try to charge for exta things I didn't need.
