Reseñas
Catherine
They sent 2 trucks when we only needed one, but other than that we are very pleased with our moving experience. The team was very professional and helpful. All of our belongings arrived safely. Thank you all so much!
Response
Thank you, Catherine! I know it's been a while since you left this review but I figured I'd catch up with you anyway. In addition to moving and packing service, we now offer portable on-site storage and junk removal services. We hope to have the opportunity to serve you again soon! -Andy
Candi
The crew sent were excellent they took time and care of our stuff. Was very pleased with their professionalism
Response
Thank you, Candi! I know it's been a while since you left this review but I figured I'd catch up with you anyway. In addition to moving and packing service, we now offer portable on-site storage and junk removal services. We hope to have the opportunity to serve you again soon! -Andy
Matt
The movers took at least 20 minutes describing the contract and billing all the while my “meter” was running. They flipped by sofa upside down and tried to figure out for 30 minutes how to put it together, I should have not been billed for that time. Also there was a new guy on the crew because one guy asked him to explain how they receive a bonus based on feedback. He had know idea what he was talking about and yet again, that took 10 minutes to explain all the while my meter was running. I own several businesss in this community and would not use you all again because I believe this mover was taking advantage of the clock while intentionally messing things up and drawing out explainations of how your service works.
Response
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<div>Matt, Thank you for choosing Two Men and a Truck Warren Clermont. We apologize that your move did not meet your expectations. We have tried to reach you by phone and email but have been unable to connect with you. Please give us a call at 513-459-8080 or email us at info0476@twomen.com to discuss the issues on your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Matt, Thank you for choosing Two Men and a Truck Warren Clermont. We apologize that your move did not meet your expectations. We have tried to reach you by phone and email but have been unable to connect with you. Please give us a call at 513-459-8080 or email us at info0476@twomen.com to discuss the issues on your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Victor
Our "two men" worked well together; each had skill sets that complemented the other. I was especially impressed by their excellent suggestions about use of space as we moved from a one-bedroom apartment to a one-room apartment! In fact, we (& they) were congratulated by staff on the welcoming and warm final layout in the destination room. (The move took longer than the original office estimate, but it was due in part to interior distances and secured accesses.) Would we use this service and request this team again? Absolutely!
Response
Thank you, Victor! I know it's been a while since you left this review but I figured I'd catch up with you anyway. In addition to moving and packing service, we now offer portable on-site storage and junk removal services. We hope to have the opportunity to serve you again soon! -Andy
Stephanie
The guys were great! Also Stephanie was extremely helpful.
Response
Thank you, Stephanie! I know it's been a while since you left this review but I figured I'd catch up with you anyway. In addition to moving and packing service, we now offer portable on-site storage and junk removal services. We hope to have the opportunity to serve you again soon! -Andy
Brad
Jess and Larry were outstanding. Great team to work with and made the overall experience somewhat fun. Both have great attitudes, friendly, outgoing and would highly recommend them.
Response
Thank you, Brad! I know it's been a while since you left this review but I figured I'd catch up with you anyway. In addition to moving and packing service, we now offer portable on-site storage and junk removal services. We hope to have the opportunity to serve you again soon! -Andy
Stan
Although I clearly communicated the items to be moved, there was not enough room on the truck to complete the job. A second move date was needed to complete the job.
Response
<div class="bv-review-response-container">
<div>Dear Stan,<br/>Thank you for the feedback about your recent move. We apologize for the misunderstanding concerning the number of items being moved and the extra day needed to complete your move. Please reach out to us if you have any additional concerns at 513-459-8080 or via email info0476@twomen.com.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Dear Stan,<br/>Thank you for the feedback about your recent move. We apologize for the misunderstanding concerning the number of items being moved and the extra day needed to complete your move. Please reach out to us if you have any additional concerns at 513-459-8080 or via email info0476@twomen.com.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rebecca
They did a great job in and out and did a fantastic job. Made the day go fast and still was able to have the rest of the day to work on unpacking and cleaning
Response
Thank you, Rebecca! I know it's been a while since you left this review but I figured I'd catch up with you anyway. In addition to moving and packing service, we now offer portable on-site storage and junk removal services. We hope to have the opportunity to serve you again soon! -Andy
Judy
I am very happy with this company. Professional and courteous, and I would definitely recommend to others.
Thank you! Judy
Thank you! Judy
Response
Thank you, Judy! I know it's been a while since you left this review but I figured I'd catch up with you anyway. In addition to moving and packing service, we now offer portable on-site storage and junk removal services. We hope to have the opportunity to serve you again soon! -Andy
Robert
This is the third or fourth time I’ve used two men and a truck and I’ve always been very pleased with their service
Response
Thank you, Robert! I know it's been a while since you left this review but I figured I'd catch up with you anyway. In addition to moving and packing service, we now offer portable on-site storage and junk removal services. We hope to have the opportunity to serve you again soon! -Andy
