Reseñas

2 guys (a man, Limar, & a boy, John) came to our home in B'creek to pick up furniture. The 2 disassembled & wrapped some pieces in blankets & in shrink wrap. Items were secured in truck for drive. Upon arrival, Limar scratched the mirror frame wood on 2 sides by leaning it on the side of truck. John carried jewel box of dresser carelessly & dumped 1 drawer on concrete, denting & scratching corner. I told John "you" (meaning plural you) scratched my mirror frame. John began a long argument with me. I told him to stop arguing with me. He told me I was rude. I merely pointed out they damaged my stuff, which is my right as the owner. Limar was visibly annoyed that John would not be quiet. Limar filled out a damage report. We have no payment for damages incurred. No company follow up. Pathetic.

My three month old $2000 king size mattress was not covered nor my old queen mattress. There are bugs in the storage unit and the bed is filthy now. Boxes fell on my head when I opened the unit garage door. My 55 inch tv had these boxes on them. Not sure if it works. One of my dining room chairs had so much stacked on it, the chair ripped. The $80 helmet holder I got for my son is broken. Dishes are broken. I'm moving to Corpus Christi, TX with little usable furniture. It's going to cost me at least $4000 to replace everything. I cant wait to get to Corpus to see if my brand new washer/dryer work. That was the only thing wrapped up nicely. My husband recently passed away and I used a little bit of his insurance $$ to pay for these now useless things. I'll be posting reviews everywhere.

The three young men showed up on time and got to work. They were polite and respectful. They worked as a team and worked hard. The only problem with had was there were some scratches on the wood flooring where our dressers were. The flooring was new when we moved in our apartment on 7/1/19. I have contacted my former landlord and Two Men and a Truck regarding this. Otherwise, we were happy with the service.

The movers were very friendly and took great care to protect fragile items and antiques.

There was damage to my sofa, but the teen was great about filing the paperwork.

Caleb was absolutely fabulous. Very courteous and personable. He’s a star on your team and should be recognized!

In home estimate missed multiple items and did not return call made to correct. Still awaiting office concerning damages. No one ever called.

I had a move with an excellent team of Jessie and Zach, asked for them again, but got Dakota and Gage;they were a disastrous, swore profanities,couldn't figure out how to get certain items out of the condo, took longer than expected or quoted for the amount of furniture to be moved. then on top of everything ruined 3 pieces of furniture a 60 inch round dining table, screwed the legs back in, through the top,cracked the based of a butcher block 36" table, because they sent it over a balcony,after trying to "shove" it and push it though openings,and tore the arm on an upholstered sofa, that they did Not wrap and nicked up chair legs that they removed from chairs and I watched them throw them into their truck. I'd requested a team I had had a few weeks back, they were great! got a bad team

The movers were clearly inexperienced and not prepared for a move of my size. They damaged items such as furniture, and picture frames. The damages were minor, but still not acceptable. I believe that an older, more experienced mover together with two younger movers would have provided a better outcome. Moving requires a level of skill and experience to avoid damage to property and dissatisfaction. This crew lacked the requisite level of experience to offer the best job possible.

Packing of delicate breakable items was not completed in an acceptable manner. In fact several small breakable items had heavier items placed on top of them and were broken when we removed them from packing. Plates were not individually wrapped and were chipped, etc. Operations manager was contacted and has yet to return phone call to discuss how they are going to replace/compensate us

Sent this email to Matt on TUES, 8/20 & called on FRI, 8/23 - no response.
Our move went smoothly, except for a few items:
(2) of my glassware items, with FRAGILE written on the box, were broken
There are scuff marks on the stairwell leading upstairs, and the master headboard went into the wall leaving black marks and one indent.
Finally, we were charged 30 mins before arriving to my house (“when left the shop”) and for 30 mins after leaving (“to go back to the shop”). However, the gentlemen told us their next job was right by our house. If the next job was by our house, why were we charged drive time back to the shop? We already had to pay for more house than anticipated. Brandon told me he took 30 mins off for lunch, but they took two small breaks at our old house, too.
Please advise.

The team did very well. However, we did have one of our SMART TV's damaged during the move. I have submitted the photos and model number of TV for reimbursement.