Reseñas
Brian
To Whom It May Concern:
The movers were acceptable except for the following things. They broke a bed frame support leg which now makes it unusable and we will have to buy a new one or jimmy-rig something, they broke a cat scratching pillar which consisted of a column screwed to a platform (ie. The screw got pulled thru the platform so now can’t be assembled, they lost a security pin to the bench press bar support (ie support allows one to raise or lower the bar and the pin kept the column at the respective height), there are three small dents in the new home’s stairwell ceiling which came from the mover taking the gym equipment downstairs. We have not finished sorting thru all of our unboxed items so there could be more and wanted to get this off my mind while it’s still fresh.
The movers were acceptable except for the following things. They broke a bed frame support leg which now makes it unusable and we will have to buy a new one or jimmy-rig something, they broke a cat scratching pillar which consisted of a column screwed to a platform (ie. The screw got pulled thru the platform so now can’t be assembled, they lost a security pin to the bench press bar support (ie support allows one to raise or lower the bar and the pin kept the column at the respective height), there are three small dents in the new home’s stairwell ceiling which came from the mover taking the gym equipment downstairs. We have not finished sorting thru all of our unboxed items so there could be more and wanted to get this off my mind while it’s still fresh.
Robert
The team was fabulous, fast and well organized. Great group of guys. Polite and funny
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marcia
The men were nice, professional, and did a good job. They went the extra mile to get me on a back load that helped to keep the cost down. I would highly recomend this company and would use them again. Thank you for your services.
Response
<div class="bv-review-response-container">
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. We’d love if you’d provide a review on our Facebook page. https://www.facebook.com/tmtcolumbus/. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. We’d love if you’d provide a review on our Facebook page. https://www.facebook.com/tmtcolumbus/. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Laura
Turtle, Nathan and Wallace were polite, hard working and eager to help.
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Craig
We had some great professional movers. They did an outstanding job and I would gladly use them again.
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Adam
Employees were a pleasure you should be proud. Moving team was amazing! Communication is where company went wrong. Will not recommend your company. Am encouraging people in my community to not use you. Office team, courteous resulting in acceptable rating. Communication from office is deplorable. My explanation to office was not clearly communicated with rest of team causing confusion at time of move. You were hired for two separate moves last week both of which had confusion caused by office team. You have limitations for your movers not shared upfront only upon arrival at my home. Would not move items in basement, elliptical, art though you charged me for increased insurance. Bc I was not working with all the information I was not prepared for your arrival/no addt'l movers scheduled.
Response
<div class="bv-review-response-container">
<div>Thank you for your feedback. You’re correct this is not the way we like to operate our business and we regret that your experience was less than excellent. We would like to discuss further and work toward a resolution. Please contact me (Steve Barton) at 614-901-1570 ext. 108.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your feedback. You’re correct this is not the way we like to operate our business and we regret that your experience was less than excellent. We would like to discuss further and work toward a resolution. Please contact me (Steve Barton) at 614-901-1570 ext. 108.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cybele
Joe, Jeremy and Tyler were courteous, professional, early, worked super super hard, were conscientious about my neighbors flower beds and overall gave top notch service. I’d happily hire this crew again. They stayed until every piece was put back together and in place. 5/5 Star rating from my family. Please give these guys a raise!
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bobbie Jo
Overall they did a nice job but were a little slow. The move took a bit longer than quoted and was expensive.
Response
<div class="bv-review-response-container">
<div>Thank you for bringing this to our attention. We regret that we caused you more stress during your recent move. That is never our intent and we’re working to address these issues with the team involved. If you have any additional concerns you’d like to discuss, please do not hesitate to reach me (Steve Barton) at 614-901-1570 ext. 108.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for bringing this to our attention. We regret that we caused you more stress during your recent move. That is never our intent and we’re working to address these issues with the team involved. If you have any additional concerns you’d like to discuss, please do not hesitate to reach me (Steve Barton) at 614-901-1570 ext. 108.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Angela
Sam was amazing and did everything he could to stay within the quoted time frame. He was very professional and friendly and I would specifically ask for him again for my next move. Thank you!
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Greg
The move team - Michael & Stephan - were incredible from the initial survey to the unload and set up of items, not a single issue. Great two guys. Keep them!! Give them a raise!
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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