Reseñas
Sellaci
The poor ratings only refer to one of the movers. The driver and Vince (I believe) were awesome. They were in uniform in addition to one other guy. The fourth guy that was in a blue shirt and was the laziest person I have ever seen. 19 years ago I worked for a moving company and a lot of suggestions three out of the four guys were receptive, but blue shirt guy was standing around, checking his phone, dropped 5 of my boxes down the stairs in the first house, hitting my wall. I would tell him to put a box somewhere only to return to the box still there. I am positive my move would have went hours quicker if he were not there at all. I'm not saying if there was someone in his place, I'm saying if he were not there; as the movers and I had to keep walking around him to get things done.
Response
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<div>Hi Sellaci, thank you for taking time to provide your feedback on your recent move. I apologize to hear about your unfortunate experience with one of our movers. Here at TWO MEN AND A TRUCK, we do our best to properly train our team and it takes one mover to ruin it for the others. In this case, the fourth mover was in training and unfortunately, the other movers failed to inform you. We are taking your feedback seriously and will be using this as a training lesson for future instances. I would like to talk to you further regarding your experience and will be contacting you at the number we have listed on file. You are also more than welcome to contact me directly at 702-877-6683. I look forward to speaking with you. Kirk Phillips, General Manager</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Sellaci, thank you for taking time to provide your feedback on your recent move. I apologize to hear about your unfortunate experience with one of our movers. Here at TWO MEN AND A TRUCK, we do our best to properly train our team and it takes one mover to ruin it for the others. In this case, the fourth mover was in training and unfortunately, the other movers failed to inform you. We are taking your feedback seriously and will be using this as a training lesson for future instances. I would like to talk to you further regarding your experience and will be contacting you at the number we have listed on file. You are also more than welcome to contact me directly at 702-877-6683. I look forward to speaking with you. Kirk Phillips, General Manager</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sandy
Absolutely the best part of our move! Your team arrived on time, very extremely helpful and took such great care of our items. The grandfather clock is a particular difficult price to move, and they were just so careful and worried about it, truly a nice testimony to Two Men and A Truck. Excellent job!
Carolyn
Anthony and Spence were wonderful. They were polite, respectful of my belongings, very efficient with their time. They were such nice young men. My belongings were handled carefully. The whole experience was as pleasant as moving could possibly be. I would use them again without hesitation. They got the job done in less time than estimated and at less cost.
Janet
Time was tight so I did not have time to compare as I am fairly new in town but I thought the price was very high and as it was the last moment, went with your company. The movers were very good with the move and if I ever were to use your company, I would ask for the same two gentlemen.
Tell
The movers did a wonderful job. I couldn't have been more impressed with them.
Aielyn
Jay and his team were efficient and so helpful. Thank you for making this move seamless.
Sandra
The guys were great! I would request them in the future if needed.
Keith
They guys arrived on time and worked very hard. They handled my property very well and finished in less time than was quoted. They were professional and personable. I will definitely recommend or use this company again.
Marie
The gentlemen were very polite and professional. Arrived on time and placed items where directed, I would recommend your company.
Dianne
Dont remember my two movers name but they were both great . They worked very hard and were very nice . Your company should be proud to have two great employees like them .
