Reseñas
James
The move was a simple bedroom set, mirror, small office desk and chair, alone with two book shelves, and about 10 boxes which were already packed and in the garage. Freehold NJ to Brighton Beach Brooklyn takes 58 minutes travel. Current traffic showed it at 72 minutes. Drivers took 3 hours.Sam in office was very rude and sassy, & has terrible customer service and main reason for review. 1 star Sam
Response
Hi Mr. Bishof - We wish it was as easy as looking at your GPS to show how long it takes to get from Freehold to Brooklyn however, it doesn't work that way with trucks. Our trucks are 13.5 feet tall, 33.5 feet long, and weigh 26,000 lbs. We cannot take the GSP north of Tinton Falls, we also cannot take the lower deck of the GWB - we are extremely limited by height, weight, and overall size restrictions on the routes we can take and this was all accounted for in your quote. The drive right now, in our truck route GPS, shows the drive would be 102 minutes, and on the day of your move it took us 167 minutes as we hit considerable traffic which is not only expected, but out of our control. We do greatly apologize for the customer service received by Sam, and we have pulled the call(s) you had with him and are using it as a training tool so no client feels this way in the future. We do appreciate the feedback and we promise to do better.
Kellie
Service was excellent! From start to finish!
Response
Thank you so much for the great review, Miss Kellie! We appreciate your business!
Linda
Jayvon and. Erika were hard working and professional. They were creative and patient with some tricky moving problems. Always respectful and with a great I for the details- Thorough wrapping job!
Response
Hi Miss Linda, we have passed your praises over to Erica and Jayvon! We appreciate your business! Thank you for choosing the Movers Who Care!
Wendy
Everything was great! The 2 Men - Chris and Dylan, were cheerful and personable. They knew how to handle everything for a very positive experience!
Response
Thank you so much, Miss Wendy! We passed your praises over to Chris and Dylan! Thank you for choosing the Movers Who Care!
Glenn
Excellent move the two gentlemen were professional and impressive. Very satisfied.
Response
Thank you so much for taking the time to write this review, Glenn! We appreciate your business!
Peggy
I haven't moved in 38 years, but I moved twice before and I must say Two Men And A Truck, were wonderful!
Very attentive, easy to deal with in regards to needed changes and very professional.
The movers were also amazing. Truly, king and respectful.
I would recommend this company to anyone.
Thank you,
Peggy
Very attentive, easy to deal with in regards to needed changes and very professional.
The movers were also amazing. Truly, king and respectful.
I would recommend this company to anyone.
Thank you,
Peggy
Response
Hi Miss Peggy! We had such a great time working with you! Thank you for trusting us to move you! We appreciate you and wish you the best in your new home!
Mary
Big shout out to my moving team - they were friendly & professional at all times during my move. They made me feel comfortable during what could have been a stressful day! Also thanks to the office team who were professional, knowledgeable and flexible at all times during the process. Highly recommend Two Men & A Truck!!
Response
Thank you so much for the great review, Miss Mary! We appreciate you choosing the Movers Who Care!
Anthony
2nd. time with these people a great bunch would always use them they know there stuff. thamk you so much. And of course,to the guys that did the lifting they were the best;;;;;;;;;;;; Anthony
Response
Hi Anthony! We are so pleased to hear that we have performed great moves for you twice! We appreciate your continued business!
Timothy
They were great! Protected all my furniture and T.V. Would highly recommend!
Response
Thanks so much for the great review, Tim! We appreciate you choosing us for your move.
Jeremy
Office and moving team were all very proffesinal and friendly. The team worked fast and made sure everything was safe and moved properly.
Response
Thank you so much for the great feedback, Jeremy! We appreciate you! Thank you for choosing the Movers Who Care!
