Reseñas
Femi
I believe the team you set us were slow, and towards the end they just dump a lot of stuff in the garage instead of bringing inside the house. It had been a long day (I agree).
By the way, one of your crew left a wheel thing here...
By the way, one of your crew left a wheel thing here...
Response
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<div>Femi, we apologize for your experience. This is not indicative of the level of service that we aim to provide our customers. If there is anything more we can do to improve your experience, please feel free to reach out. Thanks Femi!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Femi, we apologize for your experience. This is not indicative of the level of service that we aim to provide our customers. If there is anything more we can do to improve your experience, please feel free to reach out. Thanks Femi!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lorrie
Would have been helpful to have them hook up tv and dvd player
Response
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<div>Thanks for the feedback Lorrie! Unfortunately, we are unable to install AV equipment. We will keep this in mind for future training opportunities! Thanks for choosing TWO MEN AND A TRUCK®!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for the feedback Lorrie! Unfortunately, we are unable to install AV equipment. We will keep this in mind for future training opportunities! Thanks for choosing TWO MEN AND A TRUCK®!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Spencer
The two men that moved all my things into my apartment were so amazing. My room was hard to get to but the two guys were friendly and didnandacirc;??t complain. They were so helpful and willing to move all my stuff even if it was far. I will definitely use this company again!! Such nice people and took great care of my things.
Ted
They came when they said they would come. Seemed to genuinely care about our items. Did not bang the walls, hit the doors going out as they moved our things out of the house.
Allison
I was pleased with how fast the movers moved my property. However, when I checked some of my property it had been damaged. The movers recorded a damage report, but the damage was much more extensive than I was told and had expected. After paying close to $350 for the movers I was extremely disappointed that my property was not taken care of.
Willow
They were friendly polite and fun - had a good time with the movers - always asked what they could do to help. Two items were damaged in the move - door frame while moving in and chest. Bruce and office was very accommodating and willing to fix it. Someone called to fix within 48 hours. Accidents happen and I was very pleased that Two Men and Truck were willing to make it right!
Jennifer
I was very happy with the service we received. They took great care of our things and were extremely friendly!
Elizabeth
It was a pleasure to have Dwayne andamp; Dominique as our moving crew. They were polite and professional and careful with all of our household goods. If I would need to move again I would highly recommend them.
Daniel
Your office staff went out of their way to communicate what I should expect from your movers and I was disappointed by the lack of professionalism and efficiency. There were disagreements between your workers about whether or not the legs should come off the couches, yet NO MEASUREMENTS were ever taken. This resulted in wasted time and preventable damage (minor scuffs) to my furniture. Not to mention your movers had no writing utensils to complete the paperwork! Relying on the homeowner to provide materials that are required to finish the job/paperwork when everything is packed away in boxes is absolutely ridiculous. Not sure how your office can make reasonable estimates when basic stuff like this is not figured out. Based on this experienc, I would not use or recommend your service again.
Response
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<div>Dan, we are very sorry to hear about this! Each team of movers and driver is provided the tools you mentioned. We apologize for the scuffs we caused. Please give our office a call as soon as you can and we will be sure to have your property repaired. We will do everything possible to turn your unpleasant experience into a positive one Dan. Have a wonderful evening!<br/><br/><br/>Brian Beadle<br/><br/>Marketing Director<br/><br/>TWO MEN AND A TRUCK(r)/Omaha - Lincoln - Albuquerque<br/><br/>6702 L Street<x-apple-data-detectors://2/0><br/><br/>Omaha, NE 68117<x-apple-data-detectors://2/0><br/><br/>O: 402-597-6683 Ext: 113<tel:402-597-6683;113><br/><br/>Twomenandatruck.com<http://twomenandatruckomaha.com/></div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Dan, we are very sorry to hear about this! Each team of movers and driver is provided the tools you mentioned. We apologize for the scuffs we caused. Please give our office a call as soon as you can and we will be sure to have your property repaired. We will do everything possible to turn your unpleasant experience into a positive one Dan. Have a wonderful evening!<br/><br/><br/>Brian Beadle<br/><br/>Marketing Director<br/><br/>TWO MEN AND A TRUCK(r)/Omaha - Lincoln - Albuquerque<br/><br/>6702 L Street<x-apple-data-detectors://2/0><br/><br/>Omaha, NE 68117<x-apple-data-detectors://2/0><br/><br/>O: 402-597-6683 Ext: 113<tel:402-597-6683;113><br/><br/>Twomenandatruck.com<http://twomenandatruckomaha.com/></div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Meredith
Two Men and a Truck were wonderful! The gentleman very very pleasant to work with and eager to help me in a timely manner. One gentleman even ran while carrying items to the truck!
