Reseñas
Marilyn
My moving experience was a delight. The moving team handled my furnishings and possessions with care. They expertly took them from my old home to my new with no problems and no breakage.
They were polite and took pride in their handling and placement of everything. I could not have been more pleased. Marilyn
They were polite and took pride in their handling and placement of everything. I could not have been more pleased. Marilyn
Response
Thank you for choosing Two Men and a Truck!
David
The office and Aaron were always helpful and supportive with our moving of elderly family to assisted living. And Dylan and Jeff and Justin were a great moving team, very friendly and courteous and careful. I will definitely use Two Men and a Truck again.
Response
Thank you for choosing Two Men and a Truck!
Ken
We found the team to be very courteous and efficient. They started to work and conducted themselves in a very professional manner.
We are a business and it was appreciated they not only arrived on time, but called to ask if they could come a few minutes early.
Would not hesitate to recommend them to other businesses.
We are a business and it was appreciated they not only arrived on time, but called to ask if they could come a few minutes early.
Would not hesitate to recommend them to other businesses.
Response
Thank you for choosing Two Men and a Truck!
Leanne
Unfortunate experience. The time scheduled was not the time the truck arrived. The truck was supposed to have a lift gate and it did not. I had listed large items and then said I had more miscellaneous. The truck came with furniture already on it from the previous move. (2 couches and a book shelf.) The miscellaneous items were listed as one item. I was disappointed with this experience.
Response
Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience with us didn’t meet expectations.
The delay in arrival and lack of the promised lift gate are all issues that should not have happened. I completely understand your frustration, and you’re right to expect better communication, preparation, and follow-through from our team. It was our understanding that you had less items for us to move then what you had upon our arrival.
Thank you again for your feedback, and for giving us the opportunity to assist with your move.
The delay in arrival and lack of the promised lift gate are all issues that should not have happened. I completely understand your frustration, and you’re right to expect better communication, preparation, and follow-through from our team. It was our understanding that you had less items for us to move then what you had upon our arrival.
Thank you again for your feedback, and for giving us the opportunity to assist with your move.
Marsha
Just use my first name.
Marsha
Marsha
Response
Thank you for choosing Two Men and a Truck!
Aubry
From Aaron and others in the office, to the moving crew of Nick, Melvin, and Eli, my business move went astoundingly well. The crew was so efficient as a team, professional, and enjoyable to work with. Lots of assistance with getting pieces placed in the right room, in the best location, too. I felt great about the value of the service for the money. Huge load off my mind to have such competent mo
Response
Thank you for choosing Two Men and a Truck!
John
I feel like the pack and first move went great but I found out later that things were not packed very well. Things were left in the drawers of desks and night stands. Also my couch was damaged but they are going to fix that. During the move in day, things seemed rushed and as a result doors were scratched. I would have liked them to use more caution when moving large items through small doorways.
Response
Thank you for sharing your experience, I really appreciate the honest feedback.
I’m glad to hear that the initial pack and first part of the move went smoothly, but I’m truly sorry to learn about the issues you discovered afterward. Items being left in drawers and damage to your furniture are absolutely not up to our standards, and I understand how frustrating that must have been. I'm glad to hear the couch is being taken care of, but I agree that greater care should have been taken throughout the entire process, especially during move-in when navigating tight spaces.
I’ll be following up with the team involved to review what happened and how we can improve our packing and handling procedures. Your input helps us do better, and we take it seriously.
I understand the operations manager is to receive a list of a couple other issue and we will make sure everything is fully addressed.
Thank you again for your feedback, and for giving us the opportunity to assist with your move.
I’m glad to hear that the initial pack and first part of the move went smoothly, but I’m truly sorry to learn about the issues you discovered afterward. Items being left in drawers and damage to your furniture are absolutely not up to our standards, and I understand how frustrating that must have been. I'm glad to hear the couch is being taken care of, but I agree that greater care should have been taken throughout the entire process, especially during move-in when navigating tight spaces.
I’ll be following up with the team involved to review what happened and how we can improve our packing and handling procedures. Your input helps us do better, and we take it seriously.
I understand the operations manager is to receive a list of a couple other issue and we will make sure everything is fully addressed.
Thank you again for your feedback, and for giving us the opportunity to assist with your move.
Gladys
The moving team was exceptional and very courteous. We have used your services before and are very pleased. This time they went over and above their call of duty. Gladys, somewhere in North Carolina
Response
Gladys, Thank you for choosing Two Men and a Truck!
Larry
I requested to be quoted with packing and moving us, I added supplies that I thought was needed. The day before I was told packing wasn’t in the quote even though I clicked the box for online quote request. Last minute I spoke with someone and they said they would add supplies. When the 2 guys arrived they were not aware of packing for me. So I felt obligated to pack and help. The guys were great
Response
Thank you for your feedback, and I’m truly sorry for the confusion and inconvenience you experienced with the packing portion of your move. It’s clear there was a miscommunication regarding your request for packing services, and I apologize that it wasn’t properly reflected in the final arrangements. We’ll be reviewing our internal process to ensure this doesn’t happen again in the future.
That said, I’m glad to hear the movers were great and that you had a positive experience with them directly. Your input is valuable, and we appreciate you taking the time to share it with us. If there’s anything we can do to follow up or make this right, please don’t hesitate to reach out.
That said, I’m glad to hear the movers were great and that you had a positive experience with them directly. Your input is valuable, and we appreciate you taking the time to share it with us. If there’s anything we can do to follow up or make this right, please don’t hesitate to reach out.
Tammie
I was moved from a storage unit to my home. I was pleased with the way my furniture was handled. The three men were very pleasant, professional, and efficient. They did as I asked with putting my furniture, and other belongings in place. From the making of the appointment to my things being put in my house, I can say I’m happy with the service.
Response
Thank you for choosing Two Men and a Truck!
