Reseñas
Juwana
I'm very disappointed in the move,the moving team lost a piece of my furniture and I'm not happy. Spoke with the manager about the situation and their trying to resolve the issue. Overall unacceptable how the moving team didn't check the inventory to make sure all the furniture was there.
Response
Thank you for taking the time to share your feedback. We’re very sorry to hear about the missing piece of furniture, we understand how upsetting and unacceptable that feels. Your belongings are important, and they should have been accounted for properly.
We appreciate you speaking with our manager, and we are actively working with you to resolve this issue. Our team is reviewing the inventory and the details of your move to determine what happened and ensure this is addressed appropriately.
Thank you for bringing it to our attention.
We appreciate you speaking with our manager, and we are actively working with you to resolve this issue. Our team is reviewing the inventory and the details of your move to determine what happened and ensure this is addressed appropriately.
Thank you for bringing it to our attention.
Jane
The men who helped me move a couple of items were quick, professional, and nice to work with. They were moving used furniture but acted as though it was brand new. I've already highly recommended Two Men and A Truck to another friend. Thank you, Jane
Response
Thank you for choosing Two Men and a Truck!
Liuba
Great service, packed all my stuff with care, unloaded with care, and overall did a great job.
Response
Thank you for choosing Two Men and a Truck!
Paul
I had an awesome interaction with two men and a truck,the two gentlemen that came to help compete my move were very focused, hard working and professional. Thanks you you a wonderful experience… I will definitely use the company again if needed in the future, I will also tell anyone who needs great moving company to check two men and a truck out. Thanks again…Satisfied Customer…
Response
Thank you for choosing Two Men and a Truck!
Jocelyn
Thank you so much to the three gentlemen who came out to move our office boxes from the building to an outside storage pod. All three were very professional and polite. I would definitely use their services again.
Response
Thank you for choosing Two Men and a Truck!
Dana
Crowder, Thomas and Bernie were fantastic! They were extremely mannerly and worked very hard from the time they arrived until the job was finished!!
Response
Thank you for choosing Two Men and a Truck!
Josh
The three guys that came out to help me move from my apartment to my new home were EXCELLENT. I have used you guys before and had a great experience. I was a little worried when they initially rolled up that I had gotten the B team this time and my experience wasn’t going to be as good, but they proved me wrong by working really hard for 6.5 hours while being very respectful. Worth every penny!
Response
Thank you for choosing Two Men and a Truck!
Karen
Some of the guys were great workers. One of the guys was super slow packing. Boxes were not labelled so when we arrived at the new house I had to open boxes to tell them where to go. As I am opening boxes, some are packed upside down and some are very haphazardly packed with bleach and oil leaking. One worker decided to unbox one of our boxes and put things in the bathroom away.
Uncomfortable.
Uncomfortable.
Response
Thank you for your feedback. We’re glad to hear that some members of the crew provided great service, but we’re very sorry to hear about the issues you experienced during your move.
Proper labeling and careful packing are extremely important, and it’s clear we fell short in several areas. Boxes should never have been left unlabeled or packed upside down. We also understand how uncomfortable it must have felt to have a team member begin unpacking and putting away personal items without your direction or consent.
Your experience does not reflect the level of professionalism and care we aim to provide. We appreciate you bringing these concerns to our attention, and we will be addressing them directly with our crew to improve our packing procedures and communication moving forward.
Thank you again for your honest feedback.
Proper labeling and careful packing are extremely important, and it’s clear we fell short in several areas. Boxes should never have been left unlabeled or packed upside down. We also understand how uncomfortable it must have felt to have a team member begin unpacking and putting away personal items without your direction or consent.
Your experience does not reflect the level of professionalism and care we aim to provide. We appreciate you bringing these concerns to our attention, and we will be addressing them directly with our crew to improve our packing procedures and communication moving forward.
Thank you again for your honest feedback.
Adam
The team was fantastic. Easy to quote and book. I really liked being able to speak to a person directly as opposed to a chat bot or automated service, so please KEEP that up!
On the day of the move, the team was prompt, explained everything, and got right to work. Fantastic service, careful delivery, and overall great experience. 10/10 would use again if I have to move in the future.
On the day of the move, the team was prompt, explained everything, and got right to work. Fantastic service, careful delivery, and overall great experience. 10/10 would use again if I have to move in the future.
Response
Thank you for choosing Two Men and a Truck!
Stephanie
It was a great experience, although it would’ve been helpful to get the reminder or confirmation call 2 to 3 days ahead instead of 24 hours. The crew that moved me were super friendly and helpful. They went above and beyond helping put things where I wanted them and giving me ideas.
Response
Thank you for your thoughtful feedback! We’re really glad to hear you had a great experience and that our crew made such a positive impression.
We also appreciate your suggestion about the timing of reminder calls. That’s helpful insight, and we’ll definitely take it into consideration as we look for ways to improve our communication and make the process even smoother.
Thanks again for choosing us, we hope you’re settling in comfortably!
We also appreciate your suggestion about the timing of reminder calls. That’s helpful insight, and we’ll definitely take it into consideration as we look for ways to improve our communication and make the process even smoother.
Thanks again for choosing us, we hope you’re settling in comfortably!
