Reseñas
Heather
Since I was having floors replaced, I had to have furniture and appiances out of my home, and then back into the home afterwards. In answering the questions about the moving team, had the first team been sent out both times, rather than just the first time, I would have rated them excellent; the first team (Tim and I can't recall the young man that worked with him) was excellent, and exceeded my expectations. The 2nd team did not. They (Dakoda and Byron) were unsure of how to get my furniture into the house, and took off doors that the first movers did not have to take off and they took more time, which cost me more money. Tim had told me that it would be less time to move the furniture back in.
Response
<div class="bv-review-response-container">
<div>Heather, thank you for taking the time to share this with us. We appreciate you selecting us as your moving company and are sorry we were unable to get the same crew out for your second move. Our management team has been in contact with you to discuss your final invoice, please call our off at 828-681-5252 if you have any additional questions. We wish you the best in your newly renovated home and hope you have a happy new year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Heather, thank you for taking the time to share this with us. We appreciate you selecting us as your moving company and are sorry we were unable to get the same crew out for your second move. Our management team has been in contact with you to discuss your final invoice, please call our off at 828-681-5252 if you have any additional questions. We wish you the best in your newly renovated home and hope you have a happy new year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Margaret
The moving team which consisted of Tony and Brad were excellent. They did a good job of loading the items and transporting/unloading the items at the new home. They were very quick and efficient; and worked well together.
The only uncertain issue I had with Two Men and a Truck was with the office team. When I first called for an estimate, it was Collin who gave me an estimate. Approximately two weeks later, I was called by Savannah and given a new estimate. She said that Collin had underestimated the initial cost. So the new estimate was much higher than the original.
The only uncertain issue I had with Two Men and a Truck was with the office team. When I first called for an estimate, it was Collin who gave me an estimate. Approximately two weeks later, I was called by Savannah and given a new estimate. She said that Collin had underestimated the initial cost. So the new estimate was much higher than the original.
Response
<div class="bv-review-response-container">
<div>Thank you Margaret, we are so happy to hear Tony and Brad were excellent throughout your move. We understand your frustration with the communication from the office. After a little research we saw your job was actually completed faster than both of the estimated times. We are pleased to hear your movers worked quickly to lower your total cost! If there is anything else we can do please let us know. We wish you the best!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you Margaret, we are so happy to hear Tony and Brad were excellent throughout your move. We understand your frustration with the communication from the office. After a little research we saw your job was actually completed faster than both of the estimated times. We are pleased to hear your movers worked quickly to lower your total cost! If there is anything else we can do please let us know. We wish you the best!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Nita
I know I rated everything Excellent, but it truly was! This is the most customer service oriented company I have worked with in a LONG time. From Jeremy A who did my estimate (which was almost to the penny!) to the packing crew, Kenny, Nathan and Joey, to Jeremy who came to my home and checked to see how things were going! Everyone was so pleasant and agreeable and CAREFUL with our things! They were all fantastic and I would recommend Two Men and a Truck again and again! Moving is a pain, but they made it painless, well almost!!!
Response
<div class="bv-review-response-container">
<div>Wow Nita, thank you for your kind review. We are so pleased our professionals were able to exceed your expectations in customer service and value. It's our mission to make your moving process as smooth as possible from beginning to end. I will be sure to share this with Jeremy, Kenny, Nathan and Joe so they can keep up the hard work! It was a pleasure moving you and we all wish you the best in your new home this new year, take care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Wow Nita, thank you for your kind review. We are so pleased our professionals were able to exceed your expectations in customer service and value. It's our mission to make your moving process as smooth as possible from beginning to end. I will be sure to share this with Jeremy, Kenny, Nathan and Joe so they can keep up the hard work! It was a pleasure moving you and we all wish you the best in your new home this new year, take care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Martha
My experience began positively with a very friendly and well-informed voice on the other line in the office. (Savannah) The crew called before coming, and they were courteous and efficient and got the job done professionally. I was so blessed that they could come on short notice to move furniture up from the basement so that I could accommodate guests who were coming for the Christmas holiday! In the future - If and when I move from my residence - I will be contacting Two Men and a Truck for my moving needs!
Response
<div class="bv-review-response-container">
<div>Hello Martha! We are so happy you gave us a call and we were able to help you prepare for your holiday guests! We are pleased to hear Savannah and your crew were able to take care of you on such short notice! Next time you need something don't hesitate to give us a call, we will be more than happy to help you. Take care and stay safe this holiday season! Happy New Year.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Martha! We are so happy you gave us a call and we were able to help you prepare for your holiday guests! We are pleased to hear Savannah and your crew were able to take care of you on such short notice! Next time you need something don't hesitate to give us a call, we will be more than happy to help you. Take care and stay safe this holiday season! Happy New Year.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Dewayne
EXTREMELY IMPRESSED WITH JD AND TUCKER. WE HAVE USED THIS MOVING COMPANY TWICE BEFORE. BY FAR THIS WAS THE BEST EXPERIENCE WIT 2 MEN AND A TRUCK. WE DEFINETELY WILL REFER THE FLETCHER GROUP. THANKS THE HOPPERS
Response
<div class="bv-review-response-container">
<div>Wow, thank you Dewayne! We appreciate your support and look forward to helping you with whatever need comes up in the future! Enjoy your new home and I will be sure to share this with the crew so they can keep up the great work! Take care and enjoy your new home! Have a wonderful and safe New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Wow, thank you Dewayne! We appreciate your support and look forward to helping you with whatever need comes up in the future! Enjoy your new home and I will be sure to share this with the crew so they can keep up the great work! Take care and enjoy your new home! Have a wonderful and safe New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sara
The movers were very courteous. All 3 of them shook hands with me and my husband, and introduced themselves. They were very efficient and got our move done quicker than expected. I was very happy with everything.
Response
<div class="bv-review-response-container">
<div>Hello Sara! We are thrilled to hear your professional movers were efficient and courteous for your move. We are the "Movers Who Care®” and will always strive to exceed your expectations! If there is anything else you need please give us a call! Take care and have a happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Sara! We are thrilled to hear your professional movers were efficient and courteous for your move. We are the "Movers Who Care®” and will always strive to exceed your expectations! If there is anything else you need please give us a call! Take care and have a happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Amy
I have moved twice in 2017 and overall was very satisfied with the service. The only thing I feel could have been handled better was both times that I called in to schedule a move, I had to leave a message for someone to call me back and they never did. I had to call back a second time to get my move scheduled. I really enjoyed working with the actual moving team, they were very accommodating and careful with my belongings. I ended up with a torn couch after move that I was disappointed with and did not notice until movers were gone.
Response
<div class="bv-review-response-container">
<div>Thank you Amy for sharing this with us. We understand your frustrations when trying to schedule your move. We can assure you this is not the norm and are pleased we were able to get you on the schedule. If you would like to discuss this further we will be more than happy to, you can reach us at 828-681-5252. Thank you for selecting us as your moving company and we wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you Amy for sharing this with us. We understand your frustrations when trying to schedule your move. We can assure you this is not the norm and are pleased we were able to get you on the schedule. If you would like to discuss this further we will be more than happy to, you can reach us at 828-681-5252. Thank you for selecting us as your moving company and we wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Carol
Really good guys. We're upfront with all aspects of the move. Even stating several prints multiple times to be sure I got the message. Would definitely recommend the company.
Response
<div class="bv-review-response-container">
<div>Thank you Carol! We appreciate you selecting us as your moving company and are glad to hear your professionals were able to exceed your expectations. If there is anything you need don't hesitate to call on us! We will be happy to help. Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you Carol! We appreciate you selecting us as your moving company and are glad to hear your professionals were able to exceed your expectations. If there is anything you need don't hesitate to call on us! We will be happy to help. Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Donna
The moving men were courteous and considerate. I am an 88 year old woman and needed a little extra care and they offered it. It was very difficult for me to have to move at my age and without my husband (he has AD) but your personnel made it as easy and painless for me as they could. I would certainly recommend you to anyone.
Response
<div class="bv-review-response-container">
<div>Donna, we are so happy you chose us as your preferred moving company and gave us the opportunity to take care of you and your husbands belongings. Moving can be extremely stressful but we are here to make the transition as smooth and stress-free as possible. Next time you need something please give us a call! Take care and have a safe and wonderful New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Donna, we are so happy you chose us as your preferred moving company and gave us the opportunity to take care of you and your husbands belongings. Moving can be extremely stressful but we are here to make the transition as smooth and stress-free as possible. Next time you need something please give us a call! Take care and have a safe and wonderful New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Rick
Xavier and John were great moving team. They were professional and efficient in our move and it finished in a short time. They were personable and made us feel very comfortable with the whole process.
Response
<div class="bv-review-response-container">
<div>Hello Rick. Thank you for taking the time to share your recent experience with us! We are so happy to hear Xavier and John were able to exceed your expectations and made you feel comfortable! They are a pretty great team and stand up to our "Movers Who Care®” core value! If there is anything else you need please do not hesitate to give us a call! Take care and happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Rick. Thank you for taking the time to share your recent experience with us! We are so happy to hear Xavier and John were able to exceed your expectations and made you feel comfortable! They are a pretty great team and stand up to our "Movers Who Care®” core value! If there is anything else you need please do not hesitate to give us a call! Take care and happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
