Reseñas
Nancy
Two men and a truck came highly recommended and then when I read the reviews, it sealed the deal that I should go with them. The two gentlemen, Jason and Matt, were "true" gentlemen. They were prompt in arriving both days of my move and were professional in representing "Two Men and a Truck" with their respect for my belongings and myself. They worked very, very hard over two very long days without complaint and always cheerful. Despite the exhaustive work, they treated every piece of heavy, heavy furniture as carefully as something easy to move. They said they treated their customers the way they would treat their grandmothers. It became obvious throughout the move that their grandmothers were very fortunate to have grandsons like them. Thank you Jason and Matt!
Response
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<div>Wow Nancy! Thank you so much for sharing your experience with us, we are thrilled to hear your satisfaction with your professionals, Jason and Matt! We are your "Movers Who Care®” and live by one of our core values "The Grandma Rule!" To treat everyone the way you would want your grandma treated! We wish you the best in your new home! I will be sure to share this with your professionals! Take care and have a wonderful weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow Nancy! Thank you so much for sharing your experience with us, we are thrilled to hear your satisfaction with your professionals, Jason and Matt! We are your "Movers Who Care®” and live by one of our core values "The Grandma Rule!" To treat everyone the way you would want your grandma treated! We wish you the best in your new home! I will be sure to share this with your professionals! Take care and have a wonderful weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sydne
The team who helped our move was exceptional! We had a very different experience with a different company and the difference was striking! Your guys were professional, very careful with the piano and our furniture and asked where we wanted particular boxes. We appreciate their work so much! Nothing damaged - and they were quick but very careful. Jason, Justin and Trevor were the best!
Response
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<div>Hello Sydne! Wow thank you so much for taking the time to share this! We know moving can be stressful and we are here to help any way we can! Our team is pleased to hear our professionals exceeded your previous experiences and expectations! I will be sure to share this with Jason, Justin and Trevor so they know of their job well done! Call us when you seed assistance again, we'll be happy to help. Have a wonderful weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Sydne! Wow thank you so much for taking the time to share this! We know moving can be stressful and we are here to help any way we can! Our team is pleased to hear our professionals exceeded your previous experiences and expectations! I will be sure to share this with Jason, Justin and Trevor so they know of their job well done! Call us when you seed assistance again, we'll be happy to help. Have a wonderful weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Elizabeth
The two guys were incredibly polite, personable, funny, and took great care with my stuff. in fact, they took longer to wrap and protect my furniture than any previous movers. I cannot say enough about their positive attitude.
However, the flipside was that even with 6-8 friends helping me out and moving ALL of my boxes curbside next to the truck in <2 hours , these two guys took 4 hours to load my 2 BR apartment. I get that your SCHTICK is TWO men, but in this case three would have saved me time and money. If i had not recruited so many people, the move would have
The only hesitation I have for hiring you again is that you are the most expensive company I got quotes from @ $147/hour for 2 guys. Last time I moved it took much longer and there were 3 guys, but it still cost me less.
However, the flipside was that even with 6-8 friends helping me out and moving ALL of my boxes curbside next to the truck in <2 hours , these two guys took 4 hours to load my 2 BR apartment. I get that your SCHTICK is TWO men, but in this case three would have saved me time and money. If i had not recruited so many people, the move would have
The only hesitation I have for hiring you again is that you are the most expensive company I got quotes from @ $147/hour for 2 guys. Last time I moved it took much longer and there were 3 guys, but it still cost me less.
Response
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<div>Hello Elizabeth, we are sincerely sorry your move exceeded the estimate and understand your frustration. We are thrilled to hear your professionals were polite, funny and careful during your recent move. We would like to talk with you about your move to evaluate what made it higher than expected. Please give us a call at (828) 681-5252 so we can go over your bill in more detail. Look forward to speaking with you and hope you have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Elizabeth, we are sincerely sorry your move exceeded the estimate and understand your frustration. We are thrilled to hear your professionals were polite, funny and careful during your recent move. We would like to talk with you about your move to evaluate what made it higher than expected. Please give us a call at (828) 681-5252 so we can go over your bill in more detail. Look forward to speaking with you and hope you have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Judy
Don't have any complaints. The guys were very nice and patient with all the requests I made of them. I would recommend two men and a truck to anyone.
Response
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<div>Thank you Judy! We appreciate you selecting us as your preferred moving company and taking the time to share this with us! We are your "Movers Who Care®” and are here to help as much or as little as we need! Please let us know if there is anything else we are able to do for you! Take care for now and have a wonderful weekend.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Judy! We appreciate you selecting us as your preferred moving company and taking the time to share this with us! We are your "Movers Who Care®” and are here to help as much or as little as we need! Please let us know if there is anything else we are able to do for you! Take care for now and have a wonderful weekend.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeanne
My son used two men and a truck previously. He recommended this company to me.
Response
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<div>Hello Jeanne! We appreciate you selecting us as your preferred moving company! We are pleased you gave us the opportunity to exceed your expectations! Please let us know if there is anything else we are able to do for you! Take care and have a wonderful rest of the week!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Jeanne! We appreciate you selecting us as your preferred moving company! We are pleased you gave us the opportunity to exceed your expectations! Please let us know if there is anything else we are able to do for you! Take care and have a wonderful rest of the week!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Anne
The gentlemen that moved us were very thorough and took great care of our belongings. The company came highly recommended by several people, including our real estate agent. We were not disappointed. The total bill for our move was with the estimate. We will recommend your company to our friends. Thank you for everything.
Response
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<div>Hey Anne! Thank you so much for taking the time to share your experience with us! We are thrilled to hear your professionals were thorough and careful while moving your belongings. We know moving can be stressful so we take our time to treat your belongings as if they are our own. We look forward to assisting you and your recommendations in the future! Take care for now and enjoy your new home! Have a wonderful weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hey Anne! Thank you so much for taking the time to share your experience with us! We are thrilled to hear your professionals were thorough and careful while moving your belongings. We know moving can be stressful so we take our time to treat your belongings as if they are our own. We look forward to assisting you and your recommendations in the future! Take care for now and enjoy your new home! Have a wonderful weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ken
Both JD and Kodiak were very careful and efficient. I would definitely hire 2 men and a truck on our next move and recommend to others!
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<div>Thank you Ken! We are pleased to hear how JD and Kodiak were efficient and careful for your recent move. We appreciate you selecting us as your preferred moving company! Looking forward to assisting you in the future when the need arises. Take care for now and have a great weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Ken! We are pleased to hear how JD and Kodiak were efficient and careful for your recent move. We appreciate you selecting us as your preferred moving company! Looking forward to assisting you in the future when the need arises. Take care for now and have a great weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
Sent to large of a truck. Large truck couldn't back up drive and movers had to wheel furniture down long drive. Hard work for staff and extra time charged to me. The truck was not matched with the job.
Response
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<div>Hello John, thank you for bringing this to our attention. At TWO MEN AND A TRUCK® Asheville, we strive to exceed our expectations and provide top-notch customer service. We're sorry to hear about your frustrations and would like to speak with you. Please call our office at 828.681.5252 so we can discuss this further. Take care and have a great weekend.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello John, thank you for bringing this to our attention. At TWO MEN AND A TRUCK® Asheville, we strive to exceed our expectations and provide top-notch customer service. We're sorry to hear about your frustrations and would like to speak with you. Please call our office at 828.681.5252 so we can discuss this further. Take care and have a great weekend.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Don
Nick and Taylor did a outstanding job. I highly recommend them and the whole Two Men and a Truck Crew !
Thank You,
Thank You,
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<div>Wow Don, thank you! We are pleased to hear Nick and Taylor did an outstanding job recently! we look forward to assisting you and any of your recommendations in the future. Take care for now and have a wonderful weekend. We wish you the best and hope you enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow Don, thank you! We are pleased to hear Nick and Taylor did an outstanding job recently! we look forward to assisting you and any of your recommendations in the future. Take care for now and have a wonderful weekend. We wish you the best and hope you enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dennis
Overall a good move. The movers (Juan (sp)?and Christian) were professional yet had a fun attitude about their work making it easy for us as well.
I did feel that the pricing was a tad high considering that all that was required was unloading our rental truck. Simply sending 2 men, without the truck could have saved some money. Just a suggestion for the future.
Thanks
I did feel that the pricing was a tad high considering that all that was required was unloading our rental truck. Simply sending 2 men, without the truck could have saved some money. Just a suggestion for the future.
Thanks
Response
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<div>Hello Dennis, thank you for taking the time to review your services recently. We are happy to hear Juan and Christian were professional and friendly. We are currently reviewing our rates and we appreciate your opinion on this. I will be sure to relay it to management for consideration. Take care for now and have a wonderful week. Welcome to Asheville and enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Dennis, thank you for taking the time to review your services recently. We are happy to hear Juan and Christian were professional and friendly. We are currently reviewing our rates and we appreciate your opinion on this. I will be sure to relay it to management for consideration. Take care for now and have a wonderful week. Welcome to Asheville and enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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