Reseñas
Dorothy
Ryland and Eaton did a wonderful job with my recent move. They were professional and very competent with managing to take my few furniture pieces and clothes boxes down 20 steps from my old home. They never complained and seemed to work as a team. I have used this company before and would highly recommend them to anyone moving!
Richard
Team was professional and went above expectations. Very talented and caring!
Response
Thank you so much for your kind words! We're thrilled to hear that our team was professional, talented, and caring, and that they exceeded your expectations. Your satisfaction is our top priority, and it's wonderful to know that we made a positive impact on your moving experience.
If you ever need our services again, please don't hesitate to reach out. We're here to help!
If you ever need our services again, please don't hesitate to reach out. We're here to help!
April
This was my third time to move with Two Men and Truck and each time they have done an exceptional job.
John
Thank you for help moving the guys were great and very nice. Thank you
Amaja
Contacted 3 hrs before scheduled time. Told that I would be charged for their down time if they couldn't come earlier. I can accept 1 or even 1.5hrs before the scheduled time, but 3 hours is unacceptable. Telling me I'd have to pay for the movers' downtime due to poor scheduling management is appalling. I paid $390 plus a $50 tip to move two items, 63 miles of driving. Service not worth the cost.
Response
Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the early contact and the downtime charge. We understand that being contacted 3 hours before the scheduled time is not acceptable and that our scheduling management fell short in this instance.
We do give a very tentative time to all of our customers who have a start time after another scheduled move. Although we do our best to provide the most accurate estimates, there are many factors that can affect the duration of a move, and sometimes jobs finish earlier than expected. We regret that you felt the service was not worth the cost and appreciate your honesty.
Your feedback is important to us, and we will review our scheduling practices to prevent such issues in the future. If you would like to discuss this matter further or if there is anything we can do to address your concerns, please feel free to reach out to us directly. We value your business and hope to have the opportunity to serve you better in the future.
We do give a very tentative time to all of our customers who have a start time after another scheduled move. Although we do our best to provide the most accurate estimates, there are many factors that can affect the duration of a move, and sometimes jobs finish earlier than expected. We regret that you felt the service was not worth the cost and appreciate your honesty.
Your feedback is important to us, and we will review our scheduling practices to prevent such issues in the future. If you would like to discuss this matter further or if there is anything we can do to address your concerns, please feel free to reach out to us directly. We value your business and hope to have the opportunity to serve you better in the future.
Michael
All went well but I have screws now from furniture and don’t know where they came from at the moment.
Denise
happy with the service. pretty expensive however.
Mark
I cannot express enough how grateful I am with the crew we had. When I had questions or needed to change things Michelle was wonderful to work with. The crew that moved us was so efficient, responsive, and professional. This was the best move I have experienced. Thank you for making it so easy for us.
Dakota
Trevor and Jacob were professional, effective, and efficient. The office team (I believe we mainly spoke with Rebecca) was courteous and easy to work with. We moved right around the holiday season and could not thank Two Men and a Truck for making this the easiest move we’ve ever done!
John
Your staff from the office to the two nice young men who came and moved my fitness equipment up and narrow stairwell or wonderful.
They planned every step of this were early on arrival. Got the job done quickly and efficiently couldn’t have asked for anything more great job.
They planned every step of this were early on arrival. Got the job done quickly and efficiently couldn’t have asked for anything more great job.
