Reseñas

03/07/2019

Vincent

stars
Did not have enough manpower or equipment for the job.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Hello Vincent, thank you for bringing this issue to our attention. At TWO MEN AND A TRUCK&reg; Hattiesburg, we strive to exceed our customers&rsquo; expectations and provide top-notch customer service. Please call our office at 601-602-6060 so we can learn more about your situation and work towards a resolution. As far as we know the job was completed, and when we called you after your move was complete, you had said everything was great. We want to make sure this is handled properly. Thanks.<br/><br/>Emily Sham, Sales &amp; Marketing Manager<br/>TWO MEN AND A TRUCK&reg; Gulf Coast<br/>Home &amp; business moving<br/><br/>Gulfport, MS | 228.284.1736<br/>Hattiesburg, MS | 601.602.6060<br/><br/>Harness your inner bubble wrap! We sell boxes &amp; packing supplies!</div>
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03/07/2019

Susan

stars
The two men took such care of my furniture and belongings and were so careful not to damage the home or furniture. They both made this a great experience.
03/06/2019

Sam

stars
From the very first call, TWO MEN AND A TRUCK provided outstanding service through to completion of the move! The office staff was very polite, professional, and knowledgeable. Our moving team arrived early, but kept us informed of their arrival time throughout the morning so we could plan accordingly. The movers were very careful with the items that needed moving, very professional in their behavior and appearance, and attentive to the requests of our staff. Overall and excellent experience!!
03/05/2019

Keelee

stars
The movers were on time, friendly, and very helpful. They certainly made our move so much easier!! I will use them again in the future.
03/04/2019

Dawn

stars
Crew arrived on time. All members were courteous. All items were carefully packed. Crew was honest as two items were left on truck and a phone call was received the next morning setting up delivery of items. My move totaled 11 hours and it was positive attitudes the entire time. I would definitely recommend this company and would definitely use them again.
Thanks for the great job gentlemen!!!!!!!!!
03/03/2019

Adrian

stars
Trevor, Hardy, and Deon were professional and a pleasure to have to do the job. I would highly recommend those three to anyone. They are definitely access to your company.
03/01/2019

Glenda

stars
A bit too expensive for me, and u am suffering for it. However, they did their job very well and are very professional . I was very pleased with their response to various complications (caused by me) that happened.
02/27/2019

Phyllis

stars
I was very happy with Two Men and a Truck. The 2 men who moved us were courteous and friendly but did not stop to chat. They were busy the entire time from start to finish. They handled all items with care and asked where things should be placed when we arrived at our destination. The lady I spoke to on the phone when I made the appointment was informative and accurate with her estimate. I would recommend your service to anyone.
02/27/2019

Angela

stars
Trevor and Paul were the best and I appreciate them working on Valentine’s Day.
02/27/2019

Jillianne

stars
I made an appointment for 9 in the morning on a Saturday. I took the day off from work to ensure that I would have plenty of time with the movers and that all would be settled by the end of the day. To make a long story short: the movers did not arrive at my house until the following morning. I was scheduled to work later that Sunday. While the movers and office staff were nice about the whole ordeal, it is still frustrating that it happened and that I'm required to pay for an appointment that this company could not keep. Two Men and a Truck needs to have more movers available in order to keep all of their customers satisfied and in order to keep all of their scheduled appointments on time. If I ever find myself needing a moving team in the future, I will go with a more local company.
Response
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<div>Hello Jillianne, We completely understand your frustration and do apologize for the change in date, which you choose to make because of the rain later in the day on your originally date. At TWO MEN AND A TRUCK&reg; Gulf Coast, we strive to exceed our customers&rsquo; expectations and provide top-notch customer service. We feel as though we kept you as informed as we could with the time changes. We gave you a discount for being so kind and patient with the situation. Again, we are very sorry, and hope you can give us another chance for your moving needs. Thanks.</div>
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