Reseñas

04/02/2018

Jim

out of 5 stars
The two men who showed up on moving day were completely overwhelmed with the task of moving our stuff. There was no scope creep in the things we talked with the staff about vs what we asked them to move. The truck was packed very poorly. As a result, I ended up renting a U-Haul to get everything else. After spending the next 3 hours loading we drove out to my new house and these guys still hadn’t finished unloading yet. So my friends and I began helping unload the truck because we still had to unload the U-Haul. There isn’t enough space to continue elaborating, so in short, next time I will not use Two Men and a Truck again.
Response
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<div>Hi Jim,<br/>We are sorry to hear this happened with you move. We are hoping we can rectify this issue. If you would like to discuss this further please reach out to the office at 517.485.4545. Thank you.</div>
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04/02/2018

Bessie

out of 5 stars
The 3 guys were friendly and professional. They made it look easy! Had a 400 pound gun safe in the basement and they brought it up easily. They didn’t mess around...they worked every minute they were there. Will have them again when moving out of storage.
Response
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<div>Hi Bessie,<br/>We know moving heavy items can be challenging and we are happy to hear your move team was able to help you with this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
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04/01/2018

Mark

out of 5 stars
Your movers did an excellent job. They had to deal with moving a piano out of my basement that didn't fit up the stairs so we had to take out some drywall and a board to make it work. It took longer than we had anticipated and the cost was higher than quoted but understandably so. I appreciate their extra efforts and attitudes in finding a way to make it work. Jon, Luke and Ilam were great and did a great job, as did the guy they called in to help.
Response
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<div>Hi Mark,<br/>We are happy to hear your move team was able to get that piano out of the basement. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/30/2018

Maria

out of 5 stars
Have used you before and was very pleased. The two young men I had this time were cautious, polite and pleasant. I also intend to use you again to move me from my storage to my new home in a few months.
Response
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<div>Hi Maria,<br/>We are happy to hear that after using our services you plan to use us again in the future. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/29/2018

Ann

out of 5 stars
I was exceptionally pleased with the men who moved my piano on 3/26/18. They were prompt, courteous, professional, very careful, and skilled. They worked very well together and were respectful and cooperative with each other. They were successful in moving a very heavy large piano up a flight of stairs with tight spaces and sharp turns without damage to my house, the piano, or themselves. I am extremely impressed with the service I received and will certainly strongly recommend Two Men and a Truck to others. You will be my choice for any future moves. Thank you so much.
Response
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<div>Hi Ann,<br/>We are happy to hear your Piano move went smoothly. If there is anything else we can help with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/28/2018

Tracy

out of 5 stars
The 2 young men that moved me were incredibly kind, good hearted andamp;amp; had wonderful personalities, but perhaps not all that experienced. A table was broke during the move... it was a metal/glass table andamp;amp; was not wrapped. I did not make a claim because I didnandamp;acirc;€™t want it andamp;acirc;€œgoing against his recordandamp;acirc;€. Also, in light of the fact that only a bedroom suite, desk andamp;amp; hutch, 2 chairs andamp;amp; boxes were moved, i was dumbstruck with how long the move took. As i said the young men were so very kind, but perhaps it would be wise to have a more experienced associate on the team. If I were to do it again, i would have moved my own boxes andamp;amp; saved a lot of money. The move was not worth $980. Forgive me for the negative feedback, but I would assume that honest andamp;amp; candid responses might be beneficial.
Response
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<div>Hello,<br/><br/>I will be out of the office visiting franchises until Friday, March 30th . I will respond to emails as quickly as possible, but if it is an emergency please reach out to fbc@twomen.com<br/><br/>Thanks and have a great day!<br/><br/>Brandon</div>
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03/26/2018

Tim

out of 5 stars
The estimate was reasonable, and the move team worked professionally and quickly. Actual final cost was in the low-range of the estimate provided; which was greatly appreciated. No damage to anything - move was completed in a very professional manner. Would definitely use again and recommend to any one. Thanks!
Response
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<div>Hi Tim,<br/>We are happy to hear your move team was able to help you on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/25/2018

Mark

out of 5 stars
Drivers/ movers we're awesome and went above and beyond
Response
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<div>Hi Mark,<br/>We are happy to hear your move team went above and beyond for your move. If there is anything else we can help you with call the office at 517.485.4545. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/24/2018

Rebecca

out of 5 stars
I was very impressed by how careful the team was with my antique furniture.
Response
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<div>Hi Rebecca, <br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/22/2018

Deb

out of 5 stars
The young men that peformed the task were very conscientious and knowledgeable, courteous. Could not have had a better experience. Thank you.
Response
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<div>Hi Deb,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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