Reseñas
Dennis
Excellent service, careful and courteous.
Pat
Our assigned team was fantastic - from the pre-move call of “we’re on our way;” to the muscling of boxes, boxes and more boxes; to graciously staging those boxes to be placed in specific rooms; to thoughtfully and carefully setting our furniture where asked; and finally, to thoroughly explaining the funds due for their services!! They exceeded our expectations! Thank you!
Response
Thank you so much for your wonderful feedback! We're thrilled to hear that your moving team exceeded your expectations from start to finish. We take great pride in providing excellent communication, careful handling of belongings, and outstanding customer service. We'll be sure to share your kind words with the team! Thank you for trusting TWO MEN AND A TRUCK with your move. We truly appreciate your business!
Derek
Noah, Tyler and Seth were amazing. Very comfortable and easy experience with them. My family and I all agreed that they were the total package. Great to meet them and work with them. Very professional and they were willing to help in any way.
Eric
Your drivers were great the didn’t complain about moving the rock and they thought out of the box to move the rock and set it up at the new home we had a indentation the size of the rock and placed it so it would look good at the time I was on the phone with consumers trying to get the gas turned on so they took the initiative and did a great job. We also didn’t here any swearing or cussing
Heather
Curtis, Thieo, and delivery drivers were exceptional.
Heather
Curtis is great and coordinates everything well from start to finish. Delivery guys are respectful of materials and great to work with.
Lisa
The men were so polite and efficient. Thanks for another great experience with your company.
Leslie
I wish I got the names of the two young men that helped me. They were so nice! They did a great job! They were cautious and careful. They asked if I needed anything else. They were friendly. They communicated with me to let me know they were on their way. They were on time. I was very impressed and wouldn't hesitate to call them again! Thank you so much, Two Men!
Response
Thank you for your feedback, I will make sure to share your kind words with the team!
Wendy
Expensive! Storage unit move to an 828 sq/ft house for over $730! There was an overage charge to my bill because it took longer than 3 hrs. The storage unit is 1 mile to move site. Trainee used for my move w/ no notice of his hire to me. Movers were not efficient because trainee didn't know use of moving gear. A dolly was only utilized once doubling time. The mover stated it was too pricey!
Response
Looking at your sales order based on what you mentioned and I would like to give some clarification, we do not have an overage charge because of a move going longer. Looking at your original estimate, your move was estimated for 1.5 to 2.5 hours and after looking at the final sales order the move was charged at 2.5 hours so while it may have been higher than what you had hoped for it was still within the original estimate that you were emailed and agreed to when you signed and sent back your pre-move confirmation letter.
Cheryl
I filled this form out once already and I said that 400 characters is never enough to describe my displeasure with your company.
