Reseñas
Nancy
Office staff was very helpful and made for a smooth process. Movers were very efficient and surprised us with how easily they were able to carry even the heaviest of boxes. My only other comment is that I wish that shorter time slots were available. I had to pay for a full hour when it took them literally 15 min. to empty our van. Maybe standard for movers? Will look into it more next time.
Response
Thank you Nancy. We do appreciate your feedback. The 1 hour minimum includes the drive time to and from your location. We include drive time because we do not charge for fuel surcharge or travel fee. I hope this explanation is helpful. Feel free to contact our office if you have additional questions.
Donna
Hello, I was very pleased with my move with 2 men and a truck on Friday, May 29. Juan and Josh were right on time, very careful with my Mom's furniture, very courteous and helpful. The price was very reasonable for a relatively small move between Winchester and Woburn. I would definitely recommend your company to anyone! Thanks for helping us out.
Response
Excellent customer service is something we strive for on every single move! We are so pleased to hear that this was your experience with Juan and Josh. They are valued members of our team! We appreciate the recommendations Donna!
Mike
Bill and his crew were extremely helpful, efficient and courteous when doing our move. I couldn't have asked for a better crew or a better experience
Response
We really appreciate this feedback as it lets us know that our frontline teams are delivering a top notch customer service experience to our customers! Thank you for sharing! All the best to you Mike!
Steve
This was not a good experience. The movers were an hour and a half late. The movers were good and that was the only part that was good. I was quoted a price for disposal of old furniture that was based on a sofa loveseat kitchen table and 3 chairs. The actual disposal was much less and the driver had no idea how to adjust the price. I paid the full fee and have not received a refund of the excess.
Response
I am very sorry to hear about your recent experience with our company Steve. I can assure you that this is not the norm. Please contact our office so that we can work with you on a resolution. tel:339.674.0603
Duane
This move went so smoothly, great customer service, responsive and the two guys that physically did our move were AWESOME! I have always been impressed with Two men and a Truck and this move reinforced it. As a training professional, I have to believe your training is amazing or you simply hire superior people - either way, I am a fan for life! Thank you.
Response
We really appreciate the great feedback Duane! We do hire superior people with a great attitude who understand how to deliver on great customer service. We also have a fantastic training program which includes classroom and hands on learning. We ensure that our new hires are prepared to care for your belongings like they would their own grandmothers!
Dana
The two gentlemen that showed up surprised me at how quickly and efficiently they were able to move even my heaviest furniture! There was an eight foot couch that took us 45 minutes to get into our apartment, and they had it out the door and loaded in the truck within 5 minutes. They were polite with us and careful with our fragile objects. Can't recommend enough!
Response
We appreciate hearing the caring and concern our frontline team members took in handling your belongings! We love hearing examples of them living out our core values every day!
Theresa
Matt and Henry were fantastic . They took all the stress and anxiety out of this process for me, they made me laugh, and they were very nice. I would use your company again and I would request these two men. They were top notch. Thank you.
Response
Being able to laugh on what could potentially be a very stressful day speaks volumes about the service you received from Matt and Henry! They are certainly wonderful representatives of our company!
Jeanne
The men were great. Friendly to myself and my neighbors. I have a chihuahua that wouldn't stop barking and the guys just continue on like it was nothing. They put all the furniture where I needed. Highly recommend to others that are moving.
Response
Thank you Jeanne! Our guys meet alot of furry friends on moving day. They all love dogs. We wish you all the best in your new home!
Janine
Service was professional, friendly, and quick. I would recommend this company.
Response
We appreciate the recommendation Janine!
Nicholas
Thank you so much, everyone was amazing and helpful thank you
Response
You are most welcome Nicholas. Happy to hear that you were pleased with your recent moving services!
