Reseñas
Jared
The guys were polite although frustrated and rightly so with the front office as they said they should have had different equipment for this job to make it easier. However none of my brand new kitchen cabinets, still in boxes, were strapped down in the truck. When it arrived and they opened the door, boxes were everywhere, stacks had fallen and I’m still unpacking them to check for damages.
Response
We sincerely apologize for the issues you experienced with your move, especially regarding the kitchen cabinets. It’s concerning to hear that they weren’t properly secured in the truck, and we understand how frustrating it must be to deal with the potential damage. We appreciate you bringing this to our attention, and we would like to make this right. Please contact us directly so we can resolve the situation and address any damage to your items.
Kelly
My moving team, Cody, Donovan, and Markel, were awesome! They went above and beyond to make sure my move went smoothly. It was an extremely hot day, and they moved all of my things up three flights of stairs with no complaints and a smile on their faces.
Response
Hi Kelly, It is great to hear we were able to exceed your expectations on your move day. We have no doubt your team of movers took great care of your belongings. Thank you for taking the time to review our services and for choosing to move with TWO MEN AND A TRUCK® Lake Charles.
Kate
The service was good, but I noticed today while cleaning my furniture that they chipped the wood on my dining room table and chairs.
Response
I’m really sorry to hear about the damage to your dining room table and chairs. We strive to take great care with all of our customers' belongings, and it’s disappointing to hear that something was damaged. Please feel free to reach out to our customer service team so we can assist you with this issue and work towards a resolution.
David
The employees that moved our belongings were professional, quick, and polite. They did a very good job and didn’t damage our belongings or the house. They took care in protecting the furniture while moving. We rented blanks/pads to protect the furniture while in storage and the guys wrapped the furniture well.
Response
Hi David, We are pleased to hear your move day went well and have no doubt that your team of movers took care of your belongings. Thank you for taking the time to review our services and thank you for choosing TWO MEN AND A TRUCK® Lake Charles.
Luke
Matt and Luke were punctual, professional, friendly, quick, and efficient. They moved me 2 hours away to Houston and the process was seamless and very worry-free on my part.
Response
Hi Luke, It is great to hear you had a wonderful moving experience. Thank you for taking the time to review our services and for choosing TWO MEN AND A TRUCK® Lake Charles as your professional moving company.
Rick
From the time that I called to arrange the move and the time that everything was finished, my experience was absolutely amazing. The three young men that moved us were some of the nicest and hard working young men that I have ever saw. Thank you for all the professionalism that you and your company has shown, and for making our move extremely easy and satisfying.
Response
Hi Rick, It is great to hear you had such a wonderful experience with TWO MEN AND A TRUCK® Lake Charles. We truly appreciate you taking the time to review our services and we look forward to working with you again in the future.
David
The moving team was outstanding. Polite, professional, honored requests. I would rate them 10 on a 5 scale. Kale and Cameron were also great.
Response
Hi David, Thank you so much for taking the time to review our services. We are thrilled to hear you had such a wonderful experience with TWO MEN AND A TRUCK®.
Christine
Very pleased with the service.
Cullen and Nick were well mannered and professional.
Cullen and Nick were well mannered and professional.
Response
Thank you for your kind words! We're thrilled to hear that Cullen and Nick provided you with such excellent service. We truly appreciate your feedback and are happy that your experience was positive. If you need any assistance in the future, we're here to help!
Tiffany
Wow! This was worth every dollar. They were a lot cheaper than other services. I would never move again without using this service.
The guys were fast and efficient while being careful with all items. Matt and Marcus were also very kind and courteous. I definitely recommend Two Mean and a Truck.
The guys were fast and efficient while being careful with all items. Matt and Marcus were also very kind and courteous. I definitely recommend Two Mean and a Truck.
Response
Thank you for your fantastic feedback! We’re so happy to hear that Matt and Marcus provided fast, efficient, and careful service while being kind and courteous. We truly appreciate your recommendation and are thrilled that you had such a positive experience. We look forward to assisting you with any future moves!
BRIAN
movers were friendly and courteous, did not lag around, were expeditious, got the job done in a timely manner, definitely would recommend these guys again
Response
Thank you for sharing your positive experience! We're so glad to hear that the movers were friendly, efficient, and got the job done in a timely manner. We truly appreciate your recommendation and look forward to helping you again in the future!
