Reseñas

06/07/2018

Cathy

out of 5 stars
The 2 gentlemen were a genuine pleasure to work with. Very courteous and conscientious of our furniture. Moved 91 year old mom into a retirement community and both men were kind & courteous with all of her questions & "direction" on placement of her furniture,
Highly recommend.
Response
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<div>Hello Cathy, Thank you for selecting us as your moving service! Your message is very kind and I<br/>will be sure to pass it on to our team. If there is anything else you need do not hesitate to give<br/>us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/05/2018

Leo and Susan

out of 5 stars
It was a very pleasent experiance. They men came early and were done under the estimated time. They were also able to work unsupervised.
Response
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<div>Hello, Leo and Susan. Thank you so much for taking the time to share your move experience with us. We&#39;re so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/05/2018

Brian

out of 5 stars
THey were a little late but once there they were efficient, quick, and the entire move was done on less than 3 hours. THey took care of my furniture and were polite and prideful in their work
Response
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<div>Hi, Brain! Thank you so much for using our services, we appreciate your business and wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/04/2018

Michelle

out of 5 stars
Broken glass for three tables
Accident report completed incorrectly; no call to me that day; call to me Friday with message that person was leaving office in a little while and would not be back until Monday. It’s Monday at 4:15pm and still no call. In addition to the glass for tables all dishes and glasses, when unpacked, were broken. One of the movers smoking on my property near house and then entered house smelling like smoke. Had to ask him to leave it was so bad. Said they would email me accident report and other documents but never got them. Not only was the actual move disappointing but follow up and service recovery non-existent. I work in senior living for a large company. We have often recommended Two Men and a Truck however after this experience I am not confident doing so.
06/04/2018

Carolyn

out of 5 stars
Team broke glass in curio cabinet; nicked up the front door to my condo unit, and broke glass globe on ceiling fan in my condo unit.

I'm awaiting call from "Joe" to inspect the broken curio cabinet door.
06/04/2018

Vicki

out of 5 stars
Adam and Diego were great. Friendly and extremely helpful. Would hire them again!!!!!!
Response
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<div>Hi Vick, Thank you for taking the time to leave us a review, we truly appreciate it. We will be<br/>sure to share your kind words with Adam and Diego. Have a great day!</div>
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06/03/2018

Steven

out of 5 stars
All good… Except they didn’t have a two men and a truck truck and used the rental Penske… They weren’t able to carry some lamps and mirrors and paintings due to risk of damage. A Bit of a pain for us to bring the rest of it by car. Otherwise everything was great!
Response
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<div>Hello Steven, Thank you so much for taking the time to share your move experience with us.<br/>We&#39;re so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/03/2018

Patricia

out of 5 stars
Movers were wonderful— respectful, hard-working, pleasant. Rickey and Jose are outstanding representatives for your company.
Response
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<div>Hello Patricia, Thank you so much for taking the time to share your move experience with us.<br/>We&#39;re so pleased to hear we could exceed your expectations. We will make sure to pass this on to Rickey and Jose! Have a great rest of your summer!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/02/2018

Pam

out of 5 stars
We gave our grandson a bedroom set and didn’t want to pay a large company to move it from our house to theirs. 2 Men and a Truck was perfect for our need. Great job!!
Response
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<div>Thank you, Pam! We are so pleased our team could help make your moving experience<br/>positive and stress-free. Have a nice day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/02/2018

Nancy

out of 5 stars
They were hard to reach by phone to get initial appointment, that took three days. The first crew was friendly and seemed to be working together. But they showed up unprepared to wrap wall hangings as I had requested. They left one wall piece which I ended up moving myself. Home office was responsive to accident during move. They were not responsive to follow up calls afterwards. At times during move I closed my eyes and walked away as to how they were handling my stuff. There does seem to be clear chain of command from movers to admin to management. I feel they fell short in execution of move itself.