Reseñas

I was a little concern in the end. The three individuals were young and somewhat lacked experience. I had to direct the to cover furniture pieces. They did not read box labels for glass and ad a result, one of my cases were broken--upset.

It took them more than three hours to make it to the destination, understandably to weigh truck, did not experience such a delay when zI used service before.

Finally because there lack of experience, my furniture pieces were placed in the garage.

Overall I like Two Men & Truck, just wish the team was seasoned.

To be candid, my disappointment with 2 Men and a Truck is unfortunate. It stems less from the team who moved me vs. you tying up my money for a week. Your team was hard working, friendly, and try to do the right things. Granted, there were2 incidents where I chose not to make claims because i felt the team was working hard: a hole in my wall moving a piano and a cracked leg on a heavy dresser. Both of these were fixed by other people who I know. Your team failed to bill me properly for the piano move. They called asking for payment immediately after the facts ($200) which I made. Your team billed me incorrectly for $500 and that $300 difference has been tied up for a week and still going. That has really ticked me off so I will strongly consider my options next time.

Moved last week 8/2/19. Movers were polite, hard working but inexperienced. Damage was done because these young men appeared to have little experience and were not professional movers which in turn cost more due to extra time being needed to move particular items. Experienced movers would have been able to figure it out in MUCH less $$$$ time. I called and spoke to the office about the concerns and have yet to receive a return call or email. Lisa S.

The movers were polite but did a terrible job. There were major damages to walls and floors in our new home and damage to our furniture and missing items that never made it to our new home. We are waiting to hear back from your claims person and have not heard back yet. We want to have all the home damages repaired and be reimbursed for missing items and damaged furniture. It was a TERRIBLE experience and I am very upset that that price would be so high and the work so terrible. I never had a moving experience that went so badly!

Our overall experience was excellent, and I would, and already have, recommended you. There is one major concern though. The moving team badly damaged one of our furniture pieces and said nothing to us about it. It’s not damage that could have been missed by them either. I will send photos with a separate message. Other than this obvious attempt to hide this damage from us, the crew we had was great.

Please contact me to schedule repair of a wall that was damaged in the move. thank you.

They showed up late, damage multiple items and now I can’t get ahold of anyone in the office. I have been calling for four days now.

Movers were great. Will contact you when it's time to move furniture/boxes out of storage. One item did get damaged but accidents happen. Fortunately its an item that will need to be replaced anyway in the near future. Otherwise the boys were great. I will be asking for them personally when the time comes to move again to the new house. Thanks

The movers were very friendly and helpful however they were approximately 45 minutes late and several items were ruined during the move due to carelessness. I’m awaiting someone from your office to discuss the items ruined. Wish my items would’ve been handled with more care.

A light switch was broken by a mover in the apartment from which my mom was moving - he was trying to fit a table out the door and snapped off the switch at the wall plate when the table hit it. We need to be compensated by your company for this as my mother will have to pay for a replacement.