Reseñas
WENDY
Our experience with Two Men and a Truck was outstanding! We had 4 men show up with very positive and professional work habits. They checked with us if any questions about our preferences arose. While moving is a very stressful time in one's life, the men who moved our furniture made it a successful day. Thanks again! Wendy
Response
Wendy, we are so glad to hear that our crew made your move run smoothly! Thank you for leaving a great review and we are so grateful that you chose TWO MEN AND A TRUCK!
Mary Jo
Great service and reasonable price. I would definitely recommend.
Response
Thank you for the recommendation, Mary Jo! We are glad to hear that we were able to provide you with great service. Thank you for choosing TWO MEN AND A TRUCK!
Susan
Elizabeth, Daniel, Javi, and Clay did an excellent job moving us. I would highly recommend them.
Response
Susan, thank you for the great recommendation! We are glad to hear that our crew did an excellent job. Thank you for choosing TWO MEN AND A TRUCK!
Suzanne
Daniel and Donovan were great! They worked together and communicated well as they executed each aspect of the move. They were on time, congenial, and careful with my furniture. I'd certainly recommend them again and hope I get them for my next phase of my move.
Response
Suzanne, thank you for the great review! We are glad the Daniel and Donovan were able to make your move smooth and successful, and we hope to work with you again in the future! Thank you for choosing TWO MEN AND A TRUCK!
Pam
The guys worked hard. My only complaint is they didn’t follow the maps I had made to show where everything should be placed, but left them in the truck. The garage shelves where the boxes should’ve gone were blocked by my room dividers, and the boxes were just piled willy-nilly in the garage. Two cabinets should’ve been placed on top of drawer units, & by the time I noticed, boxes blocked access.
Response
Thank you for sharing your feedback. We’re glad to hear the crew worked hard for you, but we’re disappointed to learn that your instructions for placement weren’t followed as planned. The maps you created should have been used, and we understand how frustrating it must have been to find items placed in a way that made access difficult. We’ll be reviewing this with our team to prevent it from happening again. We appreciate you bringing this to our attention so we can improve, and we hope you’ll consider us again in the future.
Owen
The moving team did a great job!
Response
Great to hear, Owen. Thank you.
Sandeep
Most of the items handled very well, but I had the following three issues.
1> Team came 1 hour later than the proposed time slot.
2> TV handling was not professional.
3> Items were not picked as per the list, and they chose more packed boxes and later complained that we have more items than what is listed in the order.
1> Team came 1 hour later than the proposed time slot.
2> TV handling was not professional.
3> Items were not picked as per the list, and they chose more packed boxes and later complained that we have more items than what is listed in the order.
Response
Thank you for sharing your feedback, Sandeep. We’re glad to hear that most of your items were handled well, but we’re very sorry about the issues you mentioned. Arriving later than expected, the way your TV was handled, and the confusion around the item list are not the level of service we strive to provide. We take your comments seriously and will be reviewing them with our team so we can improve. If you'd like to discuss this further, please call our office at 217.398.2636.
Cathy
The service I received from Two Men and a Truck from Lincoln, Illinois to Morton and Washington, the 4 men group were the BEST. They wrapped, packed, loaded, unloaded with very high spirits and no negativity at all, the best service! Thanks Guys :)
Response
This is awesome, Cathy. We are pleased your move went well. If you need anything else, please let us know.
Belinda
We were very pleased with Two Men and a Truck’s service. Hillary planned the dates to have our furniture moved out of our sitting room, bedroom and closets. We had new carpet put down and the same guys were back the following day to move every thing back into place. Daniel and Javier went above and beyond to please us. Kind, considerate and professional. Thank you
Response
Thank you Belinda. This is great to hear. Please let us know if you need anything else.
Julia
Outstanding! Came to rescue me when there were glitches on packing day. Can't give enough kudos for the packing crew and Jeff the operations manager. The move went unbelievably smooth! Kudos to those who brought my possessions in my new home. Have a great wide smile because of your company!
Response
Julia, thank you so much for the kind words! We’re so glad our team and Jeff were able to step in and turn a stressful situation into a smooth, successful move. It means a lot to know we could bring a smile to your face. We’ll be sure to share your kudos with the crew. Wishing you all the best in your new home!
