Reseñas

07/01/2018

Joy

1 stars
Horrible experience. The movers left us with a huge refrigerator and a Basketball goal. The two hardest objects to move were left for amateurs while the professionals took the easy boxes and furniture.
Response
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<div>Joy, Thank you for bringing this to our attention. We actually tried to call you on Friday to see how your move went. I pulled your booking call this morning and interviewed your crew to gather details. I will review the call today since you declined having a second truck stating you would handle any excess. I apologize that your experience was anything less than exceptional and I will be in touch this afternoon but please feel free to call before that if needed. 678-305-7304</div>
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06/30/2018

Kent

5 stars
The entire experience was perfect. All details were followed. The two gentlemen that conducted the move were perfect in their execution of the move. A job well done!
Response
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<div>Kent, Thank you so much for such wonderful feedback. I will make sure that Horace and Dasimon know how pleased you were.</div>
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06/29/2018

Natalie

3 stars
I've used Two Men and a Truck several times before and had amazing experience. This time around it was a little disappointing. The movers, while polite and professional, took their time moving things. A bedroom suite and 30 boxes should not have taken 4 hours to move. Granted they were moving things items from a 3rd floor, a grown man should not be carrying a single light wall painting in a single trip. It also shouldn't take 5 minutes to tie your shoe. I understand that they did not have another move scheduled for that afternoon but I feel like they should have hustled a little. The rails from several dresser drawers were also damaged, I'm guessing when they were wrapping up the dresser as they were just thrown inside the drawer (a heads up would have been nice).
06/28/2018

Victoria

5 stars
The movers were very efficient and friendly...I had a team from your Smyrna office, Kevin, Mike & Clint helped make our move much less stressful...we really appreciated that
Response
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<div>I&#39;m so happy that we made your day easier Victoria. Our #1 goal is to always exceed our customers expectations and make their day as stress free as possible so I&#39;m certainly happy that we were able to do this for you. Please let us know if you need anything in the future.</div>
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06/28/2018

Katie

5 stars
We loved our movers! They were fast, careful and professional! This was our second time using Two Men and a Truck and we would use again!
Response
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<div>Katie, We appreciate you being such a loyal customer. We hope you are settling in nicely and enjoying your new townhouse.</div>
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06/28/2018

Ashley

5 stars
This was my first time hiring movers and everything went so smoothly! I was very impressed by the professionalism and communication. The movers were so wonderful as well! Very pleased with this experience and will recommend for the future.
Response
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<div>Ashley,<br/>Thank you so much for such an awesome review. I&#39;m so pleased that we were able to exceed your expectations and look forward to working with you in the future.</div>
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06/27/2018

James

3 stars
The amount of time to move 1 bedroom apt with minimal furniture was very excessive.
Response
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<div>James, I have left a couple of messages for you regarding this. I have pulled your estimate and do see that your move was within the estimate provided. Please call me at your earliest convenience so that we may discuss the issue. 678.305.7304</div>
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06/26/2018

Melanie

5 stars
I’d highly highly recommend two men and a truck, we used them for our move from Saint Louis Missouri to Acworth Georgia, and wow!! They made our move seamless and stress free! We will use them every time we move! Thank you for doing such a great job!!
Response
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<div>Thank you Melanie. Our goal is to always take the stress out of moving. Thank you for trusting us with this long distance move. I&#39;ll let Horace and Dasimon know how pleased you were.</div>
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06/26/2018

Tommy

2 stars
The 2 movers were great, but the good experience ended there. They broke my wife's (she passed-on 10 years ago) china cabinet, and I paid $300 for the extra insurance . Well, it's been 3 weeks since I moved and still don't have the cabinet. They left the door handles to my refrigerator at the old home - these things happen when you move - but with the stress of moving these little things pile up. Driver of the truck told me their truck was not stocked to provide me with the proper items. I had requested mattress covers, and they weren't on the truck, sure enough, one of my mattresses was soiled during the move... a $4,000 item! My real problem has been the lack of customer no-service since the move, and following up with repairing and delivering my china cabinet. 1-10 scale grade... 3
06/26/2018

Anna

5 stars
We could not have been more pleased with how this move went! The office was in touch and explained everything perfectly. The truck left the day of and called to let me know just as promised and then when they got there it went WONDERFULLY!!!!! They explained everything and I showed them what I wanted moved and they HUSSLED! They were careful and took care of my belongings, but they worked Quickly and efficiently! I was so so pleased!!!!
Response
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<div>Anna, I&#39;m ecstatic that we were able to exceed your expectations on this move. I know you&#39;ve used us many times in the past and we are thankful for your repeat business. I&#39;ll be sure to let James and Cortney know that you were so pleased with your move. Looking forward to helping you in the future.</div>
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