Reseñas
Paul
The guys were so nice! My team were impressed with their professionalism!!
Thank you
Thank you
Response
Paul, thank you for the great review! We're happy hear the team was professional and took care of your moving needs. Please let us know if you need us again.
Tony
The office staff needs to get it together. Was promised a call ahead of time twice since I don't live where the move would happen, even that morning and then the movers called the wrong # (I instructed to call me, not Mr. Moore) after arriving at the house. This wasted time and caused more cost and manager wouldn't reduce charge. Never using again. Poor service. Movers were great. s
Response
Thank you for your business and feedback. We typically call the person who is handling the move. Mr. Moore asked us to call him since he was handling the estate. So, it seems there was miscommunication between you and Mr Moore. When we spoke to you during the move, you asked about the drive time charge, which we always charge on local moves from office to office. We have to be able to cover paying the time for the team, the gas, the use of the vehicle, etc. So, we didn't take that charge off as everyone is charged that, which was explained. When you spoke to Antonio later, you said you were highly pleased with the services that had been rendered. We're glad to hear you felt the movers were great. Your items were moved carefully and diligently per your needs. You were given an estimated completion of 4 hours and the team did so in 3.25, thus costing you much less on your final bill. So, you actually saved money even with the confusion of who to call. We do appreciate you and Mr Moore choosing us for your moving needs and do hope you consider us again in the future.
Toya
The three gentlemen who moved me were exceptional! They were pleasant and professional the entire time. I am very pleased with their work and would recommend Two Men and a Truck to anyone.
Response
Toya, thank you for the phenomenal review! We're so glad to hear your team did an excellent job for you. We appreciate the recommendation. Please let us know if you need us again.
John
Super job from initial & follow up calls with Gillian to schedule and then follow up to check on how the job went. Great execution of the job by Jessie & Marcus. They were efficient & courteous — got in, got the job done quickly & were polite throughout their time in my house. I would like them back when storm repairs are finished and it’s time to reset the furniture. Thanks for the great job !!!
Response
John, thank you for the amazing review! We're so glad to hear Gillian, Jessie, and Marcus took such excellent care of you. We work hard to be efficient throughout the move to maximize time and minimize budget. When you're ready to book again, please be sure to request them. We look forward to working with you again!
Rachel
I have been very happy with the service in the past. Unfortunately, the 2 movers this time broke several items being careless.
Response
Rachel, thank you for your repeated business and feedback. We tried to reach out to you regarding the items you mention, but couldn't reach you. We left you a voicemail. Please contact us so we may help remedy the situation and get the items repaired for you.
Kelly
The crew that moved us were amazing!! They communicated well, were very organized and professional! They worked very hard and efficiently! We were super impressed with how careful they worked while being quick. We will definitely use your company again especially because of them.
Thanks,
Kelly
Thanks,
Kelly
Response
Kelly, thank you for the fantastic review! Continual communication, organization, and efficiency are key to a successful move process. We look forward to working with you again!
Dena
Greg and his partner were very pleasant and efficient. They never complained about moving me (well, my stuff) up the flight of stairs into my new apartment. If I ever move again, will definitely be calling 2 MEN AND A TRUCK again. ????
Response
Dena, thank you for the wonderful review or Greg and his team member. We know moving is stressful and we work diligently to ease that where possible. We're glad we could help you get settled and hope to work with you again.
Sam and Shanda
The Moving Team was AWESOME! Professional, took a lot of pride and care in their work. Thanks again for taking away some of the stress of moving .
Response
Sam and Shanda, thank you for the incredible review! We understand moving is stressful and we do what we can to lessen that. Please let us know if you need us again.
Jeff
Alicia and Gordon were very professional, polite and did a great job in getting my furniture moved from place A to place B. I would recommend that people ask for them by name when using your service. While I'm sure that all your employees adhere to the same standards, I only know them and therefore they get my recommendation by their names.
Response
Jeff, thank you for the amazing review of Alicia and Gordon! We're happy to hear they took great care of your items! We hope to work with you again.
Greg
The Brothers were great. They did take a little longer. Start time was miss communicated they actually got there after 9:20 I was expecting 8 am per our contract. They had a mishap with a broken truck key after everything was loaded and scheduled. That caused me to push two appointments back. All in all the guys were respectful and good guys. I tipped accordingly.
Response
Greg, thank you for your business and feedback. We truly appreciate it. We always give a window of arrival because we have to get the jobs assigned to the teams in the morning and then they have to drive to you. So, we generally give a window of arrival between 8 a.m. and 9 a.m., sometimes later depending on how far they're driving to. It's always a good idea to keep your moving day open in case things happen. We apologize about the key mishap slowing things down. We're so happy to hear the team was respectful and did a good job overall. We appreciate you and hope to work with you again.
