Reseñas

06/18/2018

Dom

out of 5 stars
Mike came and gave me the estimate and he was right on. Kept in touch with us and responded whenever we called. Very happy with your office support. The moving team was very good very courteous. They di an excellent job packing two trucks and unloading them the next day. Cant praise them enough great job. Thank you all
Response
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<div>Thank you so much for the positive feedback Dom, we certainly appreciate it! Teamwork makes the dream work :)</div>
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06/14/2018

Heather

out of 5 stars
Taylor was courteous and friendly. I was not verbally warned about the need to have the washer disconnected though info was provided in an email the day prior to my move...my fault. The main issue: the movers damaged our bed. I could live with a scratch or two but there's a hunk of wood missing from the side railing and a crack through the top of the railing that sits over a drawer (storage bed). The drawer does not properly close and where the wood is missing a 2nd screw on that side of the bed and can no longer be used to secure the headboard. I emailed Taylor the moment I saw the damage (w/ pics). She was quick to reply and said she inform her manager. This was June 4th. On the 9th, I sent a follow-up email. I left a voice message on the 12th. It's now the 14th...still no word.
06/14/2018

Jeff

out of 5 stars
Worst moving experience ever. I will never use your service again, or refer your company to friends/co-workers. It was a pure waste of money, and I have to pay someone else to finish moving my stuff.
Response
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<div>Hi Jeff, thank you for providing your feedback. We apologize for your recent move. We would like more information so we can address this. Please contact our operations management team at 407-254-5000 to discuss your move in further detail. Thank you!</div>
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06/13/2018

Robert

out of 5 stars
The overall experience was great however it did not seem the movers used the space of the truck in the efficient way
Response
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<div>Thank you for the positive feedback Robert. We will bring this to our team&#39;s attention. We strive for professionalism and efficiency on every move!</div>
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06/12/2018

Joelle

out of 5 stars
I was overall happy with the job. However, the movers broke the stand off of my large plasma TV, and it was not reparable. The TV itself was fine but the stand is not. I was told I would receive a phone call about this but I never did. I also never received any damage paperwork or any correspondence at all from the company. I understand it was a small item that broke, but I am still a little disappointed in this. Otherwise, the move was excellent and the movers were very polite, helpful, and efficient.
06/12/2018

Megan

out of 5 stars
Everyone was so helpful and nice! The office staff was quick to respond and gave me a realistic estimate before I even had an address or move date ready. When I called back to schedule to move they got me in for that weekend! Steven and Justin (my movers) arrived right on time and took great care of all of my furniture! They had a great attitude, never complained and were more than willing to go above and beyond what was expected. I was very impressed by how quickly they got everything done! I will definitely be using your services again.
Response
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<div>That&#39;s great to hear Megan! We are so happy to have exceeded your expectations, we couldn&#39;t do it without our awesome team here in West Orlando!</div>
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06/12/2018

Katie

out of 5 stars
We were incredibly happy with this experience. From start to finish, two men and a truck were professional, courteous, and efficient. They handled a challenging move that involved coordinating with a third party, and smoothly navigated the disruptions posed by that third party. The movers themselves were friendly, polite, and very courteous. The office staff was very communicative, and the price couldn’t be beat! The reputation of Two Men and a Truck west is well deserved.
Response
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<div>Thank you so much Katie!! We are so pleased to have had the opportunity to work with you, we look forward to working with you on any future moves!</div>
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06/12/2018

Lisa

out of 5 stars
The gentlemen were courteous and very helpful. They did not need to be micromanaged. I'm grateful for them.
Response
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<div>We are grateful for you! Thank you for the positive feedback :)</div>
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06/11/2018

Michelle

out of 5 stars
First time using movers. From first contact with Taylor B to moving day with Cameron and Jamal, the service was outstanding! Cameron and Jamal worked extremely hard, especially with the Florida heat, and were so friendly, caring, and attentive to us. We would definitely recommend them and Two Men and a Truck to anyone. Thanks for making our first time using movers an easy and stress-free experience!
Response
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<div>We appreciate your outstanding feedback! They are definitely great assets to our team. We understand how stressful moving can be, we are so happy to have helped alleviate some of that stress for you and your family!</div>
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06/10/2018

Dee

out of 5 stars
Sims, McGriff and Lynch were very courteous, professional and extremely efficient in my house move. They were very careful in packing the trucks and unloading, happy to say no damage was incurred and they were a joy to work with. Would highly recommend them! The office team was very informative and answered all my various questions.
Response
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<div>Thank you so much Dee! We are happy to see that the move went very smoothly with you, we look forward to working with you again in the future!</div>
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