Reseñas

04/04/2019

Wesley

out of 5 stars
Everything went very well except a particle board based piece of furniture was broken. It is being fixed by your company.
Response
Hi Wesley,

Thank you for the great review! We’re glad to hear everything went smoothly overall and appreciate your patience as we work to repair the damaged piece.

We’re grateful for your understanding and for choosing us for your move. Let us know if there’s anything else we can do!
03/28/2019

Richard

out of 5 stars
Items in boxes were spilled, broken, and literally just thrown in packing. Insufficient boxes were provided.
Response
Hi Richard,

We’re very sorry to hear about the way your items were packed and the resulting damage. That’s not the level of care or professionalism we aim to deliver, and we understand how frustrating this must have been.

Thank you for bringing it to our attention — we’d like the chance to review your experience further and see how we can make things right. Please reach out to us directly so we can assist you.
03/24/2019

Jon

out of 5 stars
The team were right on time coming and going. The were very pleasant and helpful.
Acted and looked like professionals.
03/24/2019

Marilyn

out of 5 stars
Juan and Dennis were a great team. They arrived on time and kept things moving smoothly. They were courteous, professional and took great care in moving our belongings.
I would recommend your company as well as Juan and Dennis! Great job all around!!
03/23/2019

Brian

out of 5 stars
We only had 17 items to move 11 were in the garage ready to be immediately taken out, 3 were on the first floor, and 3 were on the second floor. All were shrink wrapped. It still took an hour and a half to move the items out of the house. While moving three items got damaged. They offered to fix one and gave a generous discount on another. The third I did not notice at the time of the move. We wrapped items so the movers would not come into contact with our items, yet to move them they put holes in the plastic or reached through holes. The movers were pleasant and jovial. The team lead was thorough in his explanations to us and we felt he knew the business aspect well.
Response
Hi Brian,

Thank you for your detailed feedback. We’re glad to hear the crew was professional, pleasant, and communicated well throughout the move.

We also appreciate you pointing out the areas where we fell short. We're sorry about the damage to your items and the handling of the plastic wrapping — that’s something we’ll address with our team to ensure better care in the future.

We value your business and your honesty, and we’re always working to improve. Please don’t hesitate to reach out if there’s anything more we can do for you.
03/22/2019

Heather

out of 5 stars
I cannot say enough good things about my recent use of Two Men & A Truck. The movers were prompt, courteous and friendly. We had quite a lot of items to move, many of them very heavy, and the guys never flinched. They worked extremely well together and were fast. There is no question I would be using Two Men & A Truck again. I highly recommend anyone to use them as well.
03/21/2019

Tara

out of 5 stars
The closing on our house got moved up and the new house was not finished being renovated. There was no way we could move ourselves as we had planned! I had received a postcard in the mail from two men and a truck the week before, so I called. The office staff bent over backwards to make my move happen on the day we wanted. Even though they told me it was tight, they were able to rent a truck and had a team at my place first thing in the morning. Danny and Luis called on their way. They were very businesslike, surveyed my belongings and what needed moved versus what did not and they got to work. They were very creative and packed as much into the truck. When we got to new house it was a mess and they were very patient unloading into space that was available. A very pleasant experience. A+++
03/21/2019

Mike

out of 5 stars
The men were pleasant, extremely respectful, caring, efficient, willing to do everything we asked! A pleasure to work with!
03/20/2019

Laura

out of 5 stars
Great team. Worked well togeather and were efficient and fast!
03/19/2019

Cindy

out of 5 stars
Great service! Arrived on time, care of furniture, and quick. The movers were exceptionally friendly and courteous. My only issue was the overcharge: Arrival was 7:45 am and move completed at 8:50 am. Yet, I was charged for 2.5 hours? The starting point for the move was 6.3 miles (9 minutes) from 2 Men & a Truck location, and the end point was 10.5 miles (17 minutes) from Truck location. This was a total move time of 92.3 minutes or 1.538 hrs. I feel I was overcharged by almost 1 hour.