Reseñas

12/29/2023

Kim

out of 5 stars
Like to give a shout out to Charlie and Tufaara. They were timely and courteous with our move from Eustis to Kissimmee. They assisted with moving furniture that belonged to our mother who recently passed and their delicate care of these precious pieces were appreciated. Thanks Charlie and Tufaara. Tracy
Response
Kim, First of all, we extend our heartfelt condolences for the loss of your mother. Thank you for taking the time to give a shout-out to Charlie and Tufaara. We are glad to hear about their timely and courteous service during your move from Eustis to Kissimmee. It's especially touching to know that they showed delicate care for the furniture that belonged to your mother, and we appreciate your recognition of their efforts. If you ever need assistance in the future or have friends and family in need of moving services, feel free to reach out. Thanks for choosing TWO MEN AND A TRUCK!
12/22/2023

Barbara

out of 5 stars
We were very satisfied with the service we got from the three gentleman that moved us. They worked very hard to make this move go smoothly for this elderly couple. We would recommend Three Men and a truck to all of our friends and family.
Response
Barbara, Thank you so much for sharing your positive experience! We are thrilled to hear that the three gentlemen worked hard to make your move smooth, especially for an elderly couple. Your satisfaction means a lot to us, and we appreciate your kind words. We are honored by your recommendation to friends and family. If you ever need assistance again or if anyone you know requires moving services, we are here to help. Wishing you all the best in your new home, and thank you for choosing Two Men and a Truck!
12/03/2023

Rannie

out of 5 stars
I am not satisfied with the services provided.
1. at 7:45 I received call from movers saying they were still packing truck for Job after us.
Movers arrived at property at 8:10 and then charged us from 7:30 am . Then asked us for a tip when they purposely added 45 minutes of paid time.
2. Movers would not set up bed or table for tenant.
3. Movers did not organize boxes in room neatly
Response
Rannie, We understand the importance of efficiency during the move, and we regret any inconvenience caused by the delay in starting the unloading. We would have started earlier but there were 2 pods to work on, and our movers were not directed to the one that needed to be finished first. Regarding the setup of the furniture, due to the absence of someone to guide the movers during the unloading of the second pod, they were unable to locate the necessary hardware for the bed and weren't sure about the placement of glass tops for the tables. As for the organization of the boxes, we appreciate your feedback. The movers have indicated that they stacked the boxes along a wall in an orderly manner. However, we understand the importance of meeting your expectations. We tried our hardest to accommodate them as neatly as we could. We value your business and take your concerns seriously. If there are any further details you would like to discuss or if there's anything more we can do to address your experience, please don't hesitate to contact us directly at 352-347-3337. Thanks for your understanding!
11/17/2023

Jeff

out of 5 stars
The moving team was great. I didn't like the price change. 2.5 hours move got charged 3.25 hours. They came from Eustis to Lake square mall area charged 40 minutes drive time. It took them 20 minutes. Charged 40 minutes to drive from 466a to same mall area charged 40 drive time. Drive stated it took him 20 minutes to get my house. Bottom line they charged me 100.00 $ more then the job took.
Response
Jeff, Thank you for sharing your feedback with us. We sincerely apologize for any disappointment you experienced regarding the pricing for your move. We understand that accurate and transparent pricing is crucial for our customers, and we take your concerns seriously. We would like to assure you that our team is committed to addressing this issue and ensuring that the charges reflect the actual time and distance covered during your move. In an effort to provide clarity, we are more than willing to share the GPS data that supports the billed times. We understand your frustration, and we are here to work towards your peace of mind. If you reconsider, we can share the GPS data with you to demonstrate the accuracy of the charges, reaching out to our office at 352-347-3337.
10/25/2023

David

out of 5 stars
Great team of 6 guys and 2 trucks. Moved us and unpacked the same day. No damages at all. All were helpful and went out of there way to make the move for us as easy as possible. This is the third time we have used the company but not the same franchise. All 3 moves were very good.
Response
David, thank you for your trust in TWO MEN AND A TRUCK... in this case 6 men and two trucks! It's wonderful to know that your move was not only efficient but also damage-free. Our goal is to go above and beyond to make your move as seamless and stress-free as possible, and we're delighted to have achieved that for you. We truly appreciate your continued trust and loyalty in choosing our services for all three of your moves. Thank you for choosing the Movers Who Care, and we look forward to serving you again in the future!
10/14/2023

Rick

out of 5 stars
Thank you for your service, I will definitely use you again if I need any further help and I will recommend you to family and friends
Thank you
Rick
Response
Rick, It was a pleasure helping you move. We appreciate the recommendation! Thanks for choosing TWO MEN AND A TRUCK!
10/04/2023

Bill

out of 5 stars
Brian and partner did a fabulous job of moving and packing the storage unit. Couldn't ask for a better team.
Response
Bill, It's great to hear that our professional movers led by Brian did a fabulous job of moving and packing your storage unit. Having an efficient and skilled team can make a big difference during a move. We appreciate your business, and we're glad we were able to assist you!
10/03/2023

Michelle

out of 5 stars
Charlie & Lonnie were awesome. They got the move completed in the expected time frame and it was a great experience! Thank you. I would use again.
Response
Michelle, It's awesome to hear that Charlie and Lonnie were able to exceed your expectations! A great moving experience and efficient service are certainly what we aim for. We appreciate your feedback and are glad to hear that you would use Two Men and a Truck again. If you ever require our services in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing TWO MEN AND A TRUCK.
09/20/2023

Terry

out of 5 stars
We had a big job to do with moving my mother’s belongs and furniture to assisted living but Miguel and Chad were on time, professional and hard-working. They tackled any problem with common sense and proceeded until job was completed. I highly recommend Two Men and a Truck and especially the hardworking and courteous Miguel and Chad and the office staff who scheduled move on short notice.
Response
Terry, Thank you for sharing your positive experience with Two Men and a Truck! Moving a loved one to assisted living can be a significant task, and it's great to hear that Miguel and Chad were on time, professional, and hard-working throughout the process. Their problem-solving skills and dedication to completing the job are commendable.
We're also pleased to hear that the office staff was able to schedule the move on short notice. Your recommendation and kind words for Miguel, Chad, and the entire team are greatly appreciated. If you ever need assistance in the future or have more feedback to share, please don't hesitate to reach out!
09/19/2023

Kim

out of 5 stars
We were extremely happy with the crew that moved us from Sebring to the villages. They were efficient, professional, and worked quickly. They were also very polite and conscientious with all of our belongings. We would highly recommend Two Men And A Truck! Kim & Kevin
Response
Thank you, Kim and Kevin, for sharing your positive experience with Two Men And A Truck! It's wonderful to hear that the crew who moved you from Sebring to The Villages were efficient, and professional, and took great care of your belongings. Recommendations from satisfied customers like you "carry a lot of weight" - pun intended - and we truly appreciate your kind words! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help, and we're grateful for the opportunity to have been of service!