Reseñas

11/08/2019

Alexander

stars
Movers refused to pack my clothes, which was roughly half of the entire stuff I had to move. I had a flight later in the day and they made me pack all the clothes myself. This is the entire reason why I hired movers in the first place.

I assured the team they were clean, however they said "yeah, that's gunna be a you thing." Even the clothes hanging up in the closet I had to convince them to pack for me. I've had issues with two men and a truck before - I had a bedframe and a laptop "misappropriated", for which I received a $600 refund - but movers straight up refusing to do their job is another level. Worst moving team ever.
Response
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08/29/2019

Chris

stars
The movers worked very hard but they were not careful. They broke both of my terracotta statue items. Said items were of sentimental irreplaceable value. The moving truck having low tire pressure on a rear wheel probably didn't help things
Response
Thanks for choosing us to be your Boulder movers.
07/10/2019

Tina

stars
We had two moves. I wish the survey differentiated this. Our first move was exceptionally well. I can't give enough praise to the men who did the job. Our second move went okay. The men were friendly and polite. We asked for furniture to be placed first. In on bedroom, the table is in the middle of the floor and all the boxes are under the windows. I need to try to go in there and swap those today. The men for this one ended up putting many of our boxes in the wrong rooms. We are still looking for boxes that we wanted to open immediately but can't locate the room they are in.
Response
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06/30/2019

Carol

stars
Both Johann and Hunter were superb! They managed a complicated move smoothly and efficiently. Because of our previous good experience, we chose Two Men and a Truck. Not only would I choose your company again, I would ask specifically for these two men. They were great!!
Response
We were happy to be your Thornton movers. We always enjoy being the Thornton moving company.
05/10/2019

JESSICA

stars
Jessie, Gabriel, And Mauricio were fantastic! They were fast, fun to work with, had great attitudes, and their tetris skills were crazy good! Would definitely work with this crew again!
Response
It's great to be the Thornton moving company. We love being the Thornton movers. It's great to hear we heard a good job moving you in Thornton.
04/27/2019

Lisa

stars
Bryce was Excellent. Quinton suddenly became "sick" and Bryce was left to himself to move my parents apartment. If my children hadn't been there I'm not sure what we would have done. My kids helped Bryce move all the furniture out of the apartment. when we arrived at new apartment you did send another mover but again for the sake of time my kids moved furniture up to the apartment. I felt that this took a lot longer than it should have. Needless to say my experience was not what was expected. Bryce is a very respectful young man. He made the best out of a bad situation. I don't think my parents things were handle properly because everyone was rushing to finish job. A couple things were chipped. Not very satisfied
Response
We love being the Thornton moving company. As the Thornton movers it means a lot to us.
04/03/2019

Erik

stars
I am happy with all aspects of your service except the training of our two men, Dave and Cruz. They had some experience, but had little or no training, and so they made some mistakes that resulted in completely unnecessary damage. This is not a complaint about the two men, they both were thoughtful, careful, and pleasant to work with. They simply didn't know how to properly pack boxes (Dave), and their loading of the truck was barely adequate for even the very short travel necessary to deliver the load to the destination. Please, TRAIN THEM, they are capable of doing a much better job if given the knowledge of how.
03/24/2019

Debbie

stars
The two young men that moved my belongings were very courteous, professional, and skillful.
Response
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<div>Debbie, <br/>We take pride in providing effective training for our movers and drivers. I am very happy to hear that your team did such a great job utilizing these skill in the field. Thank you, and we hope you have a wonderful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/24/2019

Kurt

stars
Small move, replacing a flooring in the basement. It was done fast and professionally.
Response
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<div>Kurt, <br/>We are so happy to hear that the move went smooth for you! Please let us know if you have any moving services you need in the future. Thanks again for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/23/2019

Jane

stars
The driver's did not stop at the right address, which caused 20-30 minutes of extra time charged. They were nice enough, but despite a full explanation of what we needed, they did not have two of the same size dollies to move our equipment and it was hap hazard at best. When I called about the charge, the office said they would research the time difference by GPS and get back to me after lunch. They never did. Not good.
Response
<div class="bv-review-response-container">
<div>Jane, <br/>Thank you for your feedback regarding your move. I am terribly sorry about the extra charge on your bill. If you could please give me a call as soon as possible I will be sure to clear things up and provide a refund for the time that was a result of our mistake. My direct line is 720-644-2733.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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