Reseñas
Christine
I had a great experience with the Two Men team! From setting my move-out time to the actual move, every person was very friendly and very helpful. Would definitely recommend!
Pamela
I cannot say enough good about our moving team. From my first experience with the office , booking the move, communication - to packing and moving our belongings. Everyone was outstanding !! The movers were so pleasant , efficient , and capable . Many thanks for a great move , something I have never been able to say in all my many years of moving. It has been a pleasure working with your whole team and I would not hesitate to recommend you to all my family And friends.
Claudine
Just had a great experience from booking through move. Everyone was incredibly professional, the price was right and all went well.
Gene
Movers were: very friendly, good-spirited, polite, considerate, careful, and very fast. Could not have been better.
Gary
Richard, Robert, Calvin and Brian make a great team: very friendly and efficient with a can-do attitude. Especially appreciate that I was able to schedule the move only a couple of days in advance.
Robert
They were prompt and worked very hard from start to finish. I would recommend this crew and your company to anybody that is moving.
Layne
My team could not have done a better job. Kind, courteous, careful, and efficient. I would use them again in a heartbeat.
Jack
We actually hired Two Men packers for the day before the physical move. What a big help. On moving day, the movers showed up on time, worked quickly and efficiently and got us loaded up and taken to the new home in a very reasonable time frame. Attitude and helpfulness were outstanding with all the movers. Will use again (if we ever move again). Very pleased with this whole process and price. Well worth it.
Jeffery
The team seemed to work together very well. They split up the tasks quickly, Each person doing something they were efficient with and coordinating to make the move as fast as possible. The team lead also communicated with us as things were getting done like how much room was still in the truck, did we need anything else done, doing initial walk through before loading and another before unloading to make sure they understood our needs well before just jumping into the physical move.
Jonathan
Absolutely horrible customer service over the phone. My movers were 2 hours late and tried to find out what was going on but office is closed on Sundays so was in the dark until they finally called. When I explained my situation later in the week to someone on the phone, was denied the ability to speak to a manager and was told that my problems were not important enough and that there was nothing they could do. Absolutely unacceptable and deplorable service. Movers themselves were great and efficient, I wish I could give them separate praise while making it known how horrible the office treated me. Worked with you guys on a referral, and I'm not actively referring people away as a result. Even the person who referred me, who loved your service when she used it, is going somewhere else now.
Response
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<div>Jonathan,<br/><br/>Thank you for choosing Two Men and a Truck for your moving services. We strive to exceed the customer's expectations from the moment you call us to the moment the movers are completing your move. Unfortunately, we failed to meet those standards and for this we sincerely apologize. We have made the appropriate corrections with our customer service representatives to prevent loss in communication going forward. We have found that many of our moves booked are through referral and we regret to hear that we have lost yours, as well as the referral of your friend. If have any further questions or concerns, please do not hesitate to contact us at 858-877-2100 or info0332@twomen.com. We appreciate your feedback and thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jonathan,<br/><br/>Thank you for choosing Two Men and a Truck for your moving services. We strive to exceed the customer's expectations from the moment you call us to the moment the movers are completing your move. Unfortunately, we failed to meet those standards and for this we sincerely apologize. We have made the appropriate corrections with our customer service representatives to prevent loss in communication going forward. We have found that many of our moves booked are through referral and we regret to hear that we have lost yours, as well as the referral of your friend. If have any further questions or concerns, please do not hesitate to contact us at 858-877-2100 or info0332@twomen.com. We appreciate your feedback and thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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