Reseñas

05/16/2018

Teresa

stars
Rich was very interactive explaining in detail how the move would go. He, Chris and Raul worked quickly and safely to move us.
05/15/2018

Raylene

stars
The guy that was in charge did not know how to take down my bedroom set so he wasted alot of time. Finally the bald guy (excellent worker) step in and told him how to do it. When it came to putting it back together my husband had to help. I say they wasted about 45 minutes of my money.
Response
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<div>Hi Raylene,<br/><br/>Thank you for choosing Two Men and a Truck to assist you with your moving needs. Our mission is to exceed the expectations of the customers and it seems that we have fallen short of that goal with your move. We provide all of our employees the foundations to being an excellent mover through extensive training. We will take your notes into consideration next training session we have with our teams, to ensure that this type of issue does not fall onto the next customer. We sincerely apologize for not meeting your expectations and thank you for your feedback.</div>
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05/15/2018

Hannah

stars
Randy, Ross and Trey were EXCELLENT in helping me move. They were polite, had a great attitude, were fun to be around, and most importantly were efficient in moving my belongings to my new home. I can't thank them enough!
05/15/2018

Anthony

stars
Robert and Luis were exceptionally helpful movers. Originally I had planned to move my paintings personally. But after I saw how carefully they packed mirrors and glass, I asked them to move my paintings as well.
05/15/2018

Karen

stars
My belongs were packed by your company and went into your storage facility for several months while my new house was being finished. When they arrived and were unpacked by a new team, many of the items were damaged including very expensive and irreplaceable items. The original team packing and moving my items clearly did not know how to pack and this was after I had stressed many times to the office staff that I had a lot of very valuable items that I was concerned about. She claimed that she was sending me an experienced crew, "her best packers". Well if that was your best clearly you should not be in the moving business. I have sustained most likely more than $10,000 in damage. I had the guys start a box to put all the damaged items. By the end of the day it was more than filled.
05/11/2018

Lisa

stars
Loren DeVore (and Raul) did a great job - very friendly, very courteous, and very efficient - thank you! Your company is super easy to work with - online, on the phone, and in person - thank you!
05/10/2018

Mar

stars
Move was good but some of our equipment broke or had dents unfortunately. My husband and I have moved the items before into our storage unit with a uhaul and we n her had that problem. But when we had professional movers move it to our business things ended up broken or dented which I don’t understand and these are very expensive restaurant equipment which we now have to replace unfortunately. Other than that staff was good but office staff definitely took as excellent.
05/10/2018

Janet

stars
They did an excellent job. Calvin, Brian and Jose were awesome!
05/10/2018

Leslie

stars
Packers were scheduled for the 6th, movers on the 7th. Packers messed up and packed and loaded truck on same day. I completed questionnaire online and by phone, but packers did not arrive with correct materials to pack and fragile items. They did not pack any of my kitchen goods and forgot a large bookcase. Very experensive for an incomplete job.
Response
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<div>Hi Leslie,<br/><br/>Thank you for selecting Two Men and a Truck to assist you with your moving needs. Our teams find that most of their success in moves is found through constant communication with our customers. It seems there was a disconnect in communication with our teams. We sincerely apologize that you experienced this communication error. We will continue to work closely with both our office staff and movers to ensure that this key component is happening on every move. Thank you for your feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/10/2018

Lauren

stars
The friendliest movers I’ve ever met! They were very positive and worked with us as we fumbled to get everything together that morning.