Reseñas
Richard
the only way to go. the team made the differance. both were (are) great guys that work well as the team. No way any other pair could have done the amount of work they did in 3 hours. Very Highly Recommended!
Joy
everything was well-coordinated by the office; cheerful and helpful. The Two Men did not seem as alert and helpful as the crew I had before, although they did a fairly good job. The driver upset me when he commented that the truck might not be big enough to get all my belongings in one trip. One trip was fine; good thing I wasn't headed for California! Without direct supervision they seemed not to notice things left behind. I survived and so did all my stuff! The price was fair...
Response
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<div>Hello Joy - thank you for bringing this to our attention. When a lead mover realizes the load may be too big for the truck, they should be contacting our office first, before speaking with you. Additionally, the movers should have done a thorough walk-through before driving the truck away. We apologize if that was not done. We are going to speak with each mover directly as well as review our policies with our entire team to ensure this does not happen again. We appreciate your business and hope we have the chance to work with you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Joy - thank you for bringing this to our attention. When a lead mover realizes the load may be too big for the truck, they should be contacting our office first, before speaking with you. Additionally, the movers should have done a thorough walk-through before driving the truck away. We apologize if that was not done. We are going to speak with each mover directly as well as review our policies with our entire team to ensure this does not happen again. We appreciate your business and hope we have the chance to work with you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Derrick
They showed up on time, packaged my desks and lamp, and helped arrange the new place.
Cathryn
My experience with this company was great. Jimmie, in the office, was delightful to talk to, and she was very friendly and thorough when she gave us an estimate and set up the move. The three movers were easy to work with, and they were obviously experienced and knew what they were doing. They were careful with our belongings and were very prompt; in fact, the total time came in a little under the estimated time allotted. Jimmie called us the following day to follow up, which I greatly appreciated. Two Men and a Truck would be my first choice the next time I need a moving company.
Judy
First and foremost, our initial call to Jimmie at the company was very positive, informative, and helpful. The movers were pleasant, professional, and courteous. They were early and showed a solid work ethic. I would definitely recommend this company!!
Margaret
The first crew were pretty lax. They packed multiple wire shelving units and shelves empty, carried one small item at a time frequently and took lots of breaks. The 2nd crew that was sent in to clean up after the 1st was great.
Response
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<div>Margaret, we are very sorry that we did not meet your expectations. We can assure you that any breaks taken were off the clock and not added to your bill. Items that you added on moving day were accommodated to the best of our ability. We sent the 2nd crew at no charge to you, to ensure you were well taken care of. If you wish to discuss this further, we invite you to call one of our managers at 520-299-6683.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Margaret, we are very sorry that we did not meet your expectations. We can assure you that any breaks taken were off the clock and not added to your bill. Items that you added on moving day were accommodated to the best of our ability. We sent the 2nd crew at no charge to you, to ensure you were well taken care of. If you wish to discuss this further, we invite you to call one of our managers at 520-299-6683.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Margaret
Arrived within the hour expected. Dressed professionally with name tags and introduced themselves. Begun work immediately . very pleased with the outcome of our move. MARGE
David
i liked the guys you sent. They did a nice job and they were friendly and thoughtful
Chris
The scheduling process was clear. I received an email with the estimate clearly outlined. Movers arrived on time. They were pleasant and cheerful. Jalun and James(?) were very easy to work with and worked quickly. Move was completed in only four hours and everything was placed where I wanted it. Only glitch was broken leg on the desk, but I wasnt upset as it is a very old desk and the leg had been repaired before with wood glue . Company is coming to pick up and repair. I was very happy with the whole process.
Carl
My wife and I were very pleased with all three movers from two men and a truck! They all worked fast and properly wrapped our belongings so that nothing was damaged. We will definitely use them again on our next move!!
