Reseñas
Amy
The estimator, Stephanie was great. The moving team that came 10/28 was efficient, friendly and really beyond expectations. Your survey doesnandacirc;??t go high enough for how great this all was. My moving team was fantastic and they and office staff should get bonuses !!!!! Iandacirc;??ll recommend you to everyone
Courtney
Having the option to tip movers with credit card is great! I appreciate your services
Eleanor
The entire Two Men and a Truck crew was a pleasure to work with on my move. The ladies in the office were very nice, patient and understanding. Tosha was my favorite person to talk to. She is such a nice lady. I would recommend Two Men and a Truck in a heartbeat. Great team. Keep up the good work. Thank you.
Ann
The handyman who has done so much work for us recommended Two Men and a Truck
Adriane
Movers were on time and very organized. I had a set budget and the mover took that under consideration. My items were handled with care. I would definitely use this moving service again.
Jesse
The 3 men crew that help was awesome and best customer service I've seen in a long time
Nicki
If I could give Outstanding to the two men who moved me, I would. Their can-do attitudes, helpful personalties made a huge difference in what was a stressful move. I will ask for them personally on my next move.
Bill
Couldn't have been more happy with the three men that moved our furniture and other heavy items. Definitely recommend them for moves, both local and outside Phoenix. Very professional and took great care in assuring none of our furniture was damaged during the move. Didn't get frustrated with hard to move items, just got in there and got the job done in the expected time frame.
Joe
The guys moving us were excellent. Great attitudes, friendly, courteous, worked hard, and hustled. NIce guys and hard workers!
Betty and Don
I don't know what happened. The movers were two hours over the bid. Was the bid wrong? We're the movers slow? Was the information I gave to the office staff lacking in some way that they were not able to bid the job time wise. I don't know. Just know I would hesitate to use two men and a truck again.
Response
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<div>Hello Betty and Don. We appreciate your feedback. In this case, we were not made aware of the long walk between where the truck could park and your front door. Additionally, the movers had to walk up stairs to the 3rd floor each time. These factors made your move take longer than originally estimated. As part of our estimating process, our Customer Service Representatives are supposed to ask whether these types of circumstances will be a factor, so we are going to review the procedure with them just to ensure they are asking all customers about this. We do hope you will give us another chance as we would love to have the opportunity to show you why we retain our high customer satisfaction rate.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Betty and Don. We appreciate your feedback. In this case, we were not made aware of the long walk between where the truck could park and your front door. Additionally, the movers had to walk up stairs to the 3rd floor each time. These factors made your move take longer than originally estimated. As part of our estimating process, our Customer Service Representatives are supposed to ask whether these types of circumstances will be a factor, so we are going to review the procedure with them just to ensure they are asking all customers about this. We do hope you will give us another chance as we would love to have the opportunity to show you why we retain our high customer satisfaction rate.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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