Reseñas
Kristen
My experience this time was unacceptable. The movers were an hour late and gave me no courtesy call, I thought they forgot about me. One of the movers had a bad attitude because it was his last move of the day while the other one was trying to get everything done. They didn't have the right tools and they were really slow this time around. They didn't wrap any of my stuff like last time. It was just a very stressful experience.
Response
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<div>Kristen, we are deeply sorry that you did not have anything other than a fantastic experience with our company. We have addressed your issues with the team and reminded them of our policies which were evidently disregarded during your move. One of our managers will be reaching out to you if he has not done so already, however if you would like to, we invite you to call us at 480-804-0900 to discuss this further. Again, our apologies.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kristen, we are deeply sorry that you did not have anything other than a fantastic experience with our company. We have addressed your issues with the team and reminded them of our policies which were evidently disregarded during your move. One of our managers will be reaching out to you if he has not done so already, however if you would like to, we invite you to call us at 480-804-0900 to discuss this further. Again, our apologies.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Betty
Scott and Zack were just awesome. Two of the nicest guys you'll ever meet. Very professional and FAST! They took great care of my belongings and so respectful of the time they took to get the job done as fast as possible to get me a great price. I used the service 3 years ago and it was great then and they're great now. I always recommend Two men and a truck to anyone moving. AWESOME!
Gerry
Things started out great as your company rescued me from my poor planning. Due to my current home and new home closing on the same day I had your company keep my belongings overnight and deliver them the next afternoon. I had two issues. The first is that the movers damaged the stucco on my new house when they brought in the couch. There were also marks on a hallway wall from either the washer or dryer when trying to move them into the laundry room. I was able to get the home builder to repair the damaged stucco and repaint the wall within 24-hours of my communication with them.
The second issue is the billing cost. The person explaining the bill said he had to charge me from 10:30AM on the second day even though they did not arrive until around 1:30PM. Why is that?
Gerry Nichols
The second issue is the billing cost. The person explaining the bill said he had to charge me from 10:30AM on the second day even though they did not arrive until around 1:30PM. Why is that?
Gerry Nichols
Ben
I have moved 5 or 6 times. These guys were the best by far.
Dawn
Your movers worked hard and fast. They kept me in the loop every step of the way Kendall S and Dre G were Professional and everything that you could ask for on a day that is stressful and already filled with many emotions. Thank for the wonderful help!
Alison
Stephon was a beast! I don't think he stopped moving once and he was so fast. All 3 had great attitudes and were great workers. I am so glad I went with y'all!
Tara
Friendly, reliable, efficient service. Everyone was very professional and made our moving experience Very nice! I would highly recommend this company! Chris and his partner were fabulous!!
Brian
I’ve never used two men and a truck before. When I set the appointment I just didn’t have enough time to research multiple companies so I took a chance and scheduled the move. I am very pleased with the interaction with the office staff as well as the movers. I knew this would be a 6-8 hour job and was prepared to pay for 8 hours. They didn’t mess around or waste any time and completed the job in 6 hours. Great job team.
Robert
One could not ask for better service than we received from the movers and office staff. They were on time, efficient and courteous.
Ted
This was my second time using "Two Men and a Truck". Every aspect of the move was excellent. A little pricey for an apartment to apartment move.
